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Number of pages: 152 Category: Management

Measuring the components of service quality provided to customers by two stores, Citizen and Hyperstar, and comparing them. Abstract: In the highly competitive market of the service industry, the services provided by different service organizations are very similar, and the lack of differentiation with competitors will cause customers to tend to them, creating a tool for ...

Number of pages: 127 Category: Management

Master's degree thesis of Master's degree: MBA ???? Abstract: In recent years, the importance of the experience of buying pleasure

Number of pages: 155 Category: Industrial Engineering

1- General 1- 1- Introduction Quality can be defined in different ways, most people only have a conceptual understanding of quality, or in other words, an understanding of one or more specific features in a product or service. Conceptual understanding of a point

Number of pages: 74 Category: Tourism - Tourism

Master's Thesis: MBA Executive Management Abstract In this research, we investigate and identify the factors influencing the choice of travel packages by travelers. First, according to the knowledge of the existing market and the current activity of travel service offices, and according to the knowledge of the behavior of travelers and tourists, we prepare a model for choosing ...

Number of pages: 122 Category: Management

Dissertation for Master's Degree (M.A) in Business Management, Marketing Orientation, Winter 2013 Abstract In this research, the effect of key factors on the development of new products in carpet companies in Aran and

Number of pages: 204 Category: Management

Thesis of master's degree in business management, international business orientation, winter 90, abstract, rapid growth under the structures of the Internet, new opportunities and methods for doing business to all the world.

Number of pages: 79 Category: Librarianship

Dissertation of Master's Course in Auditing Abstract: The pressures caused by conflicts of interest, busy working periods and the like make auditing a stressful job; Such tensions affect many aspects of auditors' lives and activities; A person's physical and mental health is threatened, his personal and family life is affected, his social relations are weakened in the workplace ...

Number of pages: 95 Category: Management

Dissertation for Master's Degree in Industrial Management, Financial Orientation Introduction In today's industrial world, which is affected by tight industrial competition, the need to pay attention to the quality of the final product or service and its continuous improvement is of particular importance for the managers of any production or service organization. In other words, ...

Number of pages: 148 Category: Management

Thesis for obtaining a master's degree in the field: business management, insurance orientation. Abstract Nowadays, consumers have become a suitable advertising tool for companies. A customer satisfied with the goods and services of an economic enterprise can stand against all its competitors and attract existing customers in the market. One of the most effective and efficient ...

Number of pages: 162 Category: Management

Dissertation to receive a master's thesis on the impact of organizational resource planning system on supply chain performance in Iran Khodro Company 1-1) Introduction In today's era, the global competition, customer demand for high quality, increased variety of products and fast service, has increased pressures on organizations that did not exist before. As a result, ...

Number of pages: 163 Category: Management

Dissertation for Master's Degree in Business Management (International Business) Abstract In today's ultra-competitive world, the secret of survival and success of organizations is to understand the competitive structure of the market. Achieving this understanding requires the management's knowledge and understanding of the customer's opinions and wishes, and the evaluation and ...

Number of pages: 172 Category: Management

Master's Thesis of Marketing Management Abstract: Creating strong and powerful brands has become one of the priorities of every organization today because it brings countless benefits. Strong brands help companies to establish themselves in the market, to be less exposed to potential competitive risk and to have a stronger intermediary role in cooperation and support for brand ...

Number of pages: 149 Category: Tourism - Tourism

Master's Thesis in Cultural Entrepreneurship Abstract: Shopping, especially souvenirs and handicrafts, is one of the most important activities of tourists during their travels. Souvenirs purchased from the destination make the travel experience a material and tangible experience for tourists. The purpose of the current research, which was carried out using a ...

Number of pages: 143 Category: Management

Master's Thesis in the field of industrial management - production trend Abstract Among the topics that have long been faced by the decision makers and policy makers of the electricity industry in many countries of the world, the thinking of restructuring this industry is in accordance with the process of increasing efficiency and competition in other industries. Iran's ...

Number of pages: 85 Category: Educational Sciences

Master's Thesis Field: M.A. Orientation: Strategic Academic Year: 2013 - 1392 Abstract of this research in order to investigate the effect of spiritual intelligence on the quality of nursing care in Derm teaching hospitals.

Number of pages: 139 Category: Management

Master's Thesis - Allameh Tabatabayi University Summer 2018 Abstract The purpose of this research is to evaluate the quality of services provided from the perspective of customers of 4 and 5 star hotels in Isfahan province. Based on the Seroqual model

Number of pages: 76 Category: Librarianship

Dissertation for master's degree in accounting, accounting major. Abstract: The present research was conducted in order to provide evidence regarding the effect of ""privatization"" on the quality of profit of companies admitted to the Tehran Stock Exchange. The spatial domain of this research is Tehran Stock Exchange and its temporal domain is 1382 to 1392. In order to test the ...

Number of pages: 120 Category: Librarianship

Master's thesis in accounting, the present research was done to provide evidence to clarify the relationship between the quality of profit and the liquidity of stocks, as well as to evaluate the impact of the quality of profit on the liquidity of stocks. In this research, 96 companies admitted to the Tehran Stock Exchange in the 5-year period of 1387-1392 (with one year in ...

Number of pages: 205 Category: Psychology

Dissertation for Master's Degree in Psychology Abstract: The present research was conducted with the aim of evaluating the quality of services in the secondary schools of Garmsar city. This research is applied and descriptive (survey). The number of the statistical population is 2029 people, of which 322 people were randomly selected as a sample and examined. To collect ...

Number of pages: 205 Category: Psychology

Dissertation for Master's Degree in Psychology Abstract: The present research was conducted with the aim of evaluating the quality of services in the secondary schools of Garmsar city. This research is applied and descriptive (survey). The number of the statistical population is 2029 people, of which 322 people were randomly selected as a sample and examined. To collect ...

Number of pages: 148 Category: Management

Dissertation for Master's Degree (M.A.) Dissertation Abstract (including summary, objectives, implementation methods and results): This research was conducted with the aim of evaluating the quality of services provided in Kend and Kav Machine from the customers' point of view. For this purpose, a standard questionnaire containing 22 questions was used to collect the required ...

Number of pages: 175 Category: Management

Dissertation for Master's Degree in ""MA"" field: Business Management, Major: Marketing\Abstract The amazing development of information technology and its expansion to the financial and banking markets of the world, in addition to facilitating the affairs of bank customers, has revolutionized and changed the current banking methods. The speed of development of the IT industry ...

Number of pages: 176 Category: Geography - Urban Planning

Dissertation for Master's degree (M.A.) specialization: urban planning. Today, evaluating the quality of the company's services and its relationship with customer satisfaction plays a significant role in the company's performance and strategic goals. In the case of proper service, it leads to common satisfaction and ultimately leads to an increase in the company's performance in ...

Number of pages: 108 Category: Management

Dissertation for Master's Degree in Management Abstract Today, companies and organizations operate in the era of customer-oriented economy, in which the customer is the real ruler of the market, and this approach is the result of excess production capacity. Therefore, companies should learn how to focus on the quality of the introductory service, which is actually the first ...

Number of pages: 127 Category: Management

Dissertation for Master's Degree (M.A.) Direction: Public Administration Abstract Online banking has caused a widespread revolution in the entire communication system of the world, and like any other new technology, it has specific costs and issues such as system security and the possibility of unforeseen problems. On the other hand, there is a growing segment of customers who ...

Number of pages: 117 Category: Management

Dissertation for obtaining a master's degree in business management, orientation: internal, abstract: the topic of service quality in today's world has a special place in customer marketing. But this issue is doubly important in relation to patients. Because following the correct tips and principles of providing services to patients can play a significant role in the physical ...

Number of pages: 183 Category: Management

Dissertation for Master's degree (MA) Persian Abstract: Modern business requires appropriate tools and infrastructures to expand economic processes. When we talk about the link between information and communication technology and various affairs, the link between information and communication technology and banking is one of the most tangible and obvious points that comes to ...

Number of pages: 127 Category: Management

The first chapter of the general research 1-1- Introduction Today, we live in a world that is rapidly moving towards globalization, and in this way, the supply of a product takes place in a global cycle. Developments in today's world will affect countries that have a single-product economy (such as oil) the most. In today's world, oil has lost its role as black gold. The current ...

Number of pages: 145 Category: Textile Industries

In order to receive a master's degree in textile technology, it is essential to know the physical and mechanical properties of carpets to produce a quality product and maintain the proper appearance. In this research, an attempt has been made to provide a model to determine the relationship between the different parameters of these characteristics, therefore, to measure these ...

Number of pages: 141 Category: Management

An academic thesis for obtaining a master's degree in the field of business management with a financial focus. Urban renovation and urban development charges are considered one of the most stable and healthy sources of income for municipalities, which are received from citizens according to the urban renovation and urban development law (1347). However, an important and ...

Number of pages: 185 Category: Management

Dissertation to receive a Master's degree (M.Sc) domestic orientation research abstract: Today, most organizations have realized that improving the quality of goods and services is a necessary and necessary condition for survival and presence in the market and global competition. ""ISO"" includes requirements for establishing, establishing, implementing and maintaining the ...

Number of pages: 135 Category: Physical Education - Sports

Master's Sports Management Abstract: The purpose of this research was to identify the gap in the quality of services provided and expected in the General Directorate of Sports and Youth of Kohgiluyeh Vivir Ahmad province. This research is a descriptive-survey type of study. The statistical population of this research was the referrals of Sports and Youth Department of Kohgiluyeh ...

Number of pages: 170 Category: Management

Master's Thesis in Industrial Management - Production Orientation Abstract The purpose of this research is to investigate the quality of two-way services between producers and suppliers in Shiraz Narges Vegetable Oil Company. It is practical in terms of purpose and survey-analytical in nature. To achieve the purpose of the research, Shiraz Narges vegetable oil company and its ...

Number of pages: 110 Category: Paramedical

Abstract: Introduction: Providing quality services is one of the main functions of the health system. Customer satisfaction is at the heart of every organization and is considered as the ultimate goal of every organizational strategy. Patient satisfaction is a concept that has become very important in medical care today and plays an important role in the health care process. ...

Number of pages: 148 Category: Management

Dissertation for receiving the master's degree (M.A.) public management, human resources orientation, summer 2019, abstract knowledge in today's advanced world of organizations, is rapidly becoming a competitive advantage.

Number of pages: 117 Category: Educational Sciences

Dissertation for Master's Degree in Educational Planning Summer 2019 Abstract: This research aims to investigate the quality of services of educational complexes in districts 1 and 2 of A

Number of pages: 113 Category: Management

Thesis for receiving the degree of master's degree (M.A) in the field of executive management  

Number of pages: 133 Category: Management

Dissertation for receiving the master's degree ""M.A."" Management Shahrivar 1390 Abstract The aim of the research is to investigate the effect of establishing the proposal system on the efficiency of Merck's professional response system

Number of pages: 140 Category: Management

Thesis of Master's Degree in Business Management, Marketing Orientation, Summer 2013 Abstract With the emergence of phenomena such as e-commerce and e-business, the methods used in the field of increasing

Number of pages: 90 Category: Art - Graphics

Master's Thesis of Ardakan Faculty of Art and Architecture, Carpet Department (Primary Materials and Dyeing) Mehr 2013 Abstract: During the period of its use, the hand-woven carpet may be affected by various factors and conditions

Number of pages: 84 Category: Art - Graphics

Master's Thesis of Ardakan Faculty of Art and Architecture, Department: Carpets, November 2013 Abstract: Some contemporary (mostly commercial) carpets have defects in color, which are checked by a restorer upon the customer's request.

Number of pages: 234 Category: Management

The final research of the DBA strategic management course in Tir 1391 Abstract The purpose of this research is to determine the components of the development of the leather industry infrastructure and to develop a suitable model for the development of the leather industry infrastructure.

Number of pages: 163 Category: Management

Dissertation of master's degree in public administration for the academic year 2010-2013 abstract Considering today's competitive environment, the importance of quality improvement programs in order to achieve product quality

Number of pages: 123 Category: Economics

Master's Thesis of Industrial Engineering, Financial Orientation, November 2013. Abstract: Evaluation of the performance of organizations and intra-organizational units is a necessary tool for their continued life and growth. Among various models and techniques.

Number of pages: 117 Category: Industrial Engineering

Master's Thesis M.Sc. Industrial Engineering Industries-Industries trend of academic year 1389-1392 Abstract: With increasing government supervision and the increasing attention of public opinion to environmental issues, companies

Number of pages: 153 Category: Industrial Engineering

Thesis of master's degree in the field of education and improvement of human resources) Winter 2013 Abstract Work and man are two main and inseparable components of life, which should be planned in a way that fits each other. Time

Number of pages: 84 Category: Educational Sciences

Dissertation for Master's Degree in Information Science and Epistemology Keywords: change management, preparation for change, library services, central library of Tarbiat Modares University, academic libraries Persian Abstract: Change means leaving one state and arriving and settling in another state. Today's organizations are facing wider changes than in the past in various ...

Number of pages: 156 Category: Social Sciences - Sociology

The abstract of the current research was conducted with the aim of knowing the role of the internal factors of the newsroom on the quantity and quality of television news. In this research, which was conducted through a survey method by distributing a questionnaire among a statistical sample of the employees of the Central News Unit of the Islamic Republic of Iran; The ...

Number of pages: 145 Category: Geography - Urban Planning

Dissertation for Master's degree (M.A.) Abstract Due to the great attention paid to the dimensions of environmental sustainability and quality of life and healthy communities in recent years, the debate and examination of the qualitative dimensions of urban residential environments has become extremely hot and the quality of the urban environment has become one of the new ...

Number of pages: 148 Category: Management

Abstract: The Social Security Organization, as the largest insurance organization in Iran, is the only complete provider of social support that can be operationalized in an organization. Such as: retirement pension, disability of survivors, provision of medical expenses, provision of unemployment insurance, family assistance, marriage allowance, compensation for sickness wages ...

Number of pages: 258 Category: Geography - Urban Planning

Dissertation for Master's Degree in Geography and Urban Planning, Department of Geography Abstract: Cities are complex and dynamic systems that have undergone physical, social, economic, etc. changes over time. In order to achieve urban development, achieving social welfare and improving the quality of life is one of the inalienable rights of every individual and society; thus, ...

Number of pages: 162 Category: Educational Sciences

Master's thesis in the field of philosophy of education Abstract Study of professional ethics from the point of view of secondary school counselors The purpose of this research is to investigate the study of professional ethics from the point of view of secondary school counselors. This research was conducted in a qualitative paradigm using the dominant-less dominant model. In ...

Number of pages: 85 Category: Insurance

Master's Thesis of Faculty of Technical Engineering, Department of Industrial Management (Production) Abstract Now that in the global economy, customers determine the company's survival, companies can no longer ignore the expectations and demands of customers. They should focus all their activities and capabilities on customer satisfaction. The level of customer satisfaction ...

Number of pages: 165 Category: Educational Sciences

Dissertation for receiving the master's degree ""M.A."" » Field of Educational Research Abstract The purpose of this research is to investigate the establishment of the Pars Energy Special Economic Zone on the quality of life of the people of Asalouye region. This research is applied in terms of purpose and descriptive survey in terms of data collection. The statistical ...

Number of pages: 196 Category: Management

Dissertation for receiving Master's degree (M.A) in the field of business management, financial orientation. Abstract: The current research seeks to examine the pathology of the internal and external factors of the urban service outsourcing system using the SWOT model. This research is applied in terms of purpose and descriptive-survey in terms of research method. The ...

Number of pages: 164 Category: Educational Sciences

Dissertation for receiving the master's degree ""M.A."" » Field of Educational Research Abstract The purpose of this research is to investigate the establishment of the Pars Energy Special Economic Zone on the quality of life of the people of Asalouye region. This research is applied in terms of purpose and descriptive survey in terms of data collection. The statistical ...

Number of pages: 100 Category: Librarianship

Dissertation to receive a master's degree in accounting, accounting major. Abstract: The strong position of a production gives the company a lot of staying power. Pricing power gives these companies more profit and allows them to maintain their superior position. High security of these companies against lack of cash, their ability to face unfavorable economic situation

Number of pages: 106 Category: Librarianship

Dissertation for obtaining a master's degree, field: accounting, major: accounting, profit information is the basic basis for investors to make decisions. In recent years, due to a series of significant frauds in accounting, the issue of earnings management has attracted the attention of many academics and practitioners. However, the focus of most studies has been limited to how ...

Number of pages: 196 Category: Management

Dissertation for Master's Degree (M.A.) Orientation: International Abstract: The purpose of this research is to investigate the effect of CRM on the quality of customer communication. The method used in the current research is review (documentary-library) and survey, which is the most common method in quantitative research. In this research, in order to collect the desired data ...

Number of pages: 69 Category: Social Sciences - Sociology

Dissertation for Master of Social Sciences (M.A) Degree: Researcher Abstract Professional values ??are the basis of employees' performance, which guide employees' interactions with citizens, colleagues, other professionals, and the general public, and provide a framework for commitment to the welfare of citizens and guidance for ethical behavior in the provision of humanitarian ...

Number of pages: 170 Category: Geography - Urban Planning

To receive a master's degree in geography and urban planning. Abstract: The extent of how urban services are distributed can play an effective role in the spatial displacement of population and population changes in urban areas, and since one of the criteria of sustainable urban development is paying attention to the balanced distribution of population. Therefore, urban services ...

Number of pages: 134 Category: Management

Dissertation for receiving a master's degree, specialization: Marketing, Abstract: Today, financial service institutions have taken over a major part of economic and commercial activities. In institutions where services play an important role, it is the human force that provides services to customers, and it is the employees who determine the success or failure of the ...

Number of pages: 330 Category: Management

Dissertation for Ph.D. Abstract Statement of the Problem The purpose of this research was to design a generic model of strategic partnership in the banking and insurance industry based on the process of value creation and allocation. The main issue in conducting this research is the ever-increasing intensification in the competitive environment and the application of ...

Number of pages: 84 Category: Management

Dissertation for Master's degree (M.A) field: industrial management, production orientation. Abstract: In the age of knowledge, not using the benefits of knowledge can have negative effects on the performance and innovation of today's organizations. The main goal of this research is to investigate the impact of knowledge management strategies on product quality in ...

Number of pages: 136 Category: Management

Dissertation for Master's Degree (M.A) in Public Administration Abstract The purpose of this research is to ""investigate the role of quality culture in the establishment of knowledge management"". Quality culture, which is a subset of organizational culture, helps the continuous improvement of the organization. The quality culture at the university level is defined as a set of ...

Number of pages: 87 Category: Geography - Urban Planning

Dissertation for obtaining a master's degree in the field: Geography, Rural Planning, Abstract: Without a doubt, education is one of the foundations that, by fulfilling its main functions, can be one of the main stakeholders of change and transformation in the direction of development. The purpose of this research is to evaluate educational services according to the population, ...

Number of pages: 196 Category: Management

Dissertation for Master's Degree in Business Administration (M.A. Major: Marketing) Abstract Today, brand names are very important in consumer markets. They are among the most valuable intangible assets and are the link between a company's consumers. Consumers also trust the brand name and become loyal to them. Therefore, the brand name acts as a mechanism that involves ...

Number of pages: 189 Category: Management

Master's Degree Industrial Management Dissertation Abstract In recent years, a lot of attention has been paid to the concepts and meanings of quality. The main focus of organizations and companies' thinking has been to improve quality in order to survive in the competitive world. But the issue that has not been specifically measured in relation to quality and its amount in ...

Number of pages: 232 Category: Management

(Dissertation for Master of Business Administration (International Marketing) Abstract In the crowded market where we see the activity of many mobile phone brands, on the one hand, we are facing a decrease in the purchase of such phones due to the economic recession and the decrease in people's purchasing power, and on the other hand, we are witnessing the great efforts of these ...

Number of pages: 117 Category: Management

Dissertation for Master's Degree in Management (M.A.) Major: Human Resources Abstract: The purpose of this research is to investigate the effect of work addiction and occupational health on the quality of work life of Soroush platform employees, and the statistical population is all employees of this platform in the second half of 2013. The research method is one of the ...

Number of pages: 164 Category: Management

Master's Thesis of Business Administration - Internal Business Orientation Abstract Considering the development of a competitive environment between the challenge of customer satisfaction and creating more loyalty, it suggests that companies and organizations resort to new marketing strategies in order to satisfy their customers as much as possible. One of the strategies to ...

Number of pages: 106 Category: Geography - Urban Planning

Dissertation for receiving the master's degree ""M.A."" Orientation: urban planning Abstract One of the criteria of sustainable urban development is paying attention to the balanced distribution of the population and the amount and manner of distribution of urban services, which can play an effective role in the displacement of population space and demographic changes in urban ...

Number of pages: 136 Category: Management

Academic Dissertation for Master's degree in the field: Business Management, International Business. Abstract The use of new quality engineering methods has been increasing in recent years, so that industrial and service companies use these quality engineering methods to produce and provide their products and services in accordance with the changing demands of customers.

Number of pages: 153 Category: Management

Dissertation for Master's Degree in Business Administration Abstract: The main purpose of the current research is to investigate the quality of service provision in different branches of the New Economy Bank in Bandar Abbas. In this research, by using the SERQUAL model, the evaluation and evaluation of the quality of service delivery and also the prioritization of the factors ...

Number of pages: 132 Category: Management

Master's Thesis - Industrial Management, Financial Orientation Abstract: The purpose of this research is to investigate the effect of market competition on the profit fluctuations of food industry companies that are members of the Tehran Stock Exchange. In this research, which is practical in terms of its purpose and semi-experimental research in terms of its method; After an ...

Number of pages: 158 Category: Geography - Urban Planning

Dissertation for Master's Degree in Geography and Urban Planning (M.A.) Summary of quality of life as a concept to show the level of satisfaction of a person with life and in other words a measure to determine the satisfaction and dissatisfaction of individuals and groups from different aspects of life. The quality of urban life is one of the most important areas of urban ...

Number of pages: 114 Category: Management

Dissertation for Master's Degree (M.A) in Business Management, Transformational Orientation Abstract: Purpose: This research was designed with the aim of determining the relationship between human resource capability and the rate of acceptance of banking services and attracting financial resources in the branches of the National Bank of Greater Shahr-Rasht. Method: The current ...

Number of pages: 120 Category: Management

Dissertation for obtaining a master's degree in the field of business management, domestic business. Abstract The purpose of this research is to investigate the relationship between marketing tactics related to the quality of relationships and the relationship between the quality of relationships and the loyalty of customers of hotels in East Gilan. A sample size of 196 people ...

Number of pages: 227 Category: Geography - Urban Planning

Dissertation for Master's Degree in Geography and Urban Planning Abstract Social justice means respecting the rights of others and respecting public interests. In fact, social justice is the result of social evolution. The realization of social justice depends on the proper distribution of urban public uses and services. The purpose of this research is to investigate the ...

Number of pages: 133 Category: Geography - Urban Planning

Dissertation for Master's Degree in Geography and Urban Planning Abstract: The quality of urban life is one of the most important areas of urban studies in different countries. This is important because of the increasing importance of quality of life studies in monitoring public policies and its role as an efficient tool in urban management and planning. Urban areas are the main ...