Download more than 100 examples of thesis, proposal and project topics about the adoption rate of crm in the bank in editable WORD file format at undergraduate, graduate and doctoral levels for use and reference in research, articles, theses, student and academic projects.
Dissertation for Master's Degree in Public Administration ""M.A"" Direction: Finance Abstract It is believed that customer relationship management (CRM) can be very useful in empowering organizations to realize customer focus and therefore it is on the agenda of many organizations. Although many studies have been conducted on the category of customer relationship management, ...
Dissertation for Master's Degree in Management Abstract Today, companies and organizations operate in the era of customer-oriented economy, in which the customer is the real ruler of the market, and this approach is the result of excess production capacity. Therefore, companies should learn how to focus on the quality of the introductory service, which is actually the first ...
Master's thesis in the field of management, business management, financial management, abstract of the present research has evaluated the acceptance of internet banking by customers using Davis's technology acceptance model. The research method used is descriptive and correlational research. The target statistical population is those who have accounts in Parsian Bank branches in ...
Dissertation for Master's Degree in Business Management (International Marketing) Abstract: During the last decade, the intensification of competition among banks in order to gain a greater share of the market has led them to pay attention to a more detailed and deeper understanding of the needs and demands of customers. In this regard, it is necessary to pay attention to the ...
Department of Business Management Thesis for Master's degree (M.A.) Abstract: One of the most important stages of the planning process is the evaluation of plans and programs. This process helps to optimize the decisions and finally to the feasibility and realism of the plans. Evaluation can be considered as an important factor in improving the effectiveness and correcting the ...
Thesis for obtaining a master's degree in business management, domestic business orientation. Abstract Nowadays, internet banking, using web and internet technology, enables customers to carry out their financial activities in a virtual environment. The research conducted on the acceptance of internet banking by customers enhances the understanding of customer's opinions about ...
Dissertation for receiving a master's degree in the field of executive management, strategic orientation. The abstract of this research was carried out under the title of investigating the effect of technical and vocational training on the employment of released prisoners in Meshkinshahr city, using a survey method in 2012. Since one of the main factors and parameters of the ...
Dissertation for obtaining the master's degree ""M.A"" Field: Business Management Orientation: Domestic Abstract: Today, mobile banking enables customers to carry out their financial activities in a virtual environment. The research results show that the unique feature of mobile banking, such as usefulness, convenience, and high speed, has caused customers to show their desire ...
Master's Thesis Field: Management, Orientation: Government Abstract: Considering the importance and position of electronic banking and the growing trend of bank-related services in recent years in the country, now financial and credit institutions and banks have well understood that maintaining the position and effective development is not possible without using scientific and ...
Thesis for receiving the master's degree ""M.A."" Field: Business Management, Orientation: Domestic Business Abstract: Today, the economic and commercial progress of the country depends on the progress of the banking industry, in line with other industries of the country, as well as the banking industries of other advanced countries. Currently, a high percentage of the ownership ...
Dissertation for Master's Degree in Executive Management, Marketing and Export Orientation Abstract: Efficient management of customer relations is an important challenge in business competition. Organizations need information about who their customers are, what their expectations and needs are, and how to meet their needs. This research investigates the relationship between ...
Dissertation for Master's Degree (M.A.) Field: Business Management Abstract Customer relationship management is one of the achievements of the information and knowledge age, and due to its characteristics, today organizations are seriously seeking to benefit from its results. The present research has been conducted with the aim of investigating the factors influencing the ...
Master's Thesis of Industrial Engineering, Financial Orientation, November 2013. Abstract: Evaluation of the performance of organizations and intra-organizational units is a necessary tool for their continued life and growth. Among various models and techniques.
Dissertation for Master's Degree in Executive Management Abstract: The review of information technology acceptance models shows that several competitive models have been presented, each of which has a different set of determining factors. In this research; User acceptance using the unified theory of acceptance and application of technology (UTAUT[1]) by Venkatesh et al. (2003), ...
Dissertation for Master's Degree in Industrial Management (Financial Orientation) Abstract Locating an economic activity, whether it is a retail business, factory, service center or... is one of the most important questions facing an economic enterprise as far as this issue can determine the success or failure of the enterprise. So far, many models have been created to help make ...
Dissertation for receiving a master's degree in architecture, architectural orientation, 2013 abstract, pristine natural environments or local protected areas are considered suitable for ecotourism, and the development of tourism in
Dissertation for Master's Degree (M.A.) Orientation: International Abstract: The purpose of this research is to investigate the effect of CRM on the quality of customer communication. The method used in the current research is review (documentary-library) and survey, which is the most common method in quantitative research. In this research, in order to collect the desired data ...
Master's Thesis of Business Management-Marketing Knowledge Management (KM) and Customer Relationship Management (CRM) are two key tools for any company in the current competitive environment. Also, knowledge management is an important issue in the implementation of customer relationship management. Customer relationship management begins with a work strategy. This strategy ...
Dissertation for the Master's degree ""M.A"" field of business management - marketing orientation Abstract E-commerce provides a potential field to help create simple, smooth, productive, transparent and effective relationships between commercial sectors and consumers, consumers with commercial sectors, consumers with each other and commercial sectors with each other. Therefore, ...
Master's Thesis of Information Technology Engineering Abstract In today's world, the Internet and its most important service, the Web, has caused many changes and transformations in human life. The Internet provides all the needs of people to communicate with each other, to obtain information in any field, play and entertainment, education and any field that comes to mind. The ...
Master's Thesis: MBA Persian Abstract: The purpose of this research is to examine the causal relationship between social capital and the financial development of Iran's economy, emphasizing the long-term relationship between them. For this purpose, an inverse index of social capital and a basic index of financial development were used, and then the coefficients of the model were ...
Dissertation for receiving the master's degree ""M.A."" Trend: ""Marketing"" Abstract: In this research, factors affecting brand value and brand image in the hospital industry have been investigated. In this research, factors such as brand value, brand image, and factors affecting a successful relationship with customers include: trust, satisfaction, commitment, brand awareness, ...
Thesis for receiving the M.A. degree. State management summer 2013 abstract: Strategic thinking is important to see something that others don't see, to discover a hidden need
Master's Thesis Field: Executive Management Focus: Strategic Management Academic Year: 1389-1391 Abstract of Research Measuring market risk is a problem that has been on researchers' minds for a long time
Master's Thesis in Family Counseling Abstract: The present study was conducted with the aim of investigating the relationship between emotional intelligence of female teachers and violence against them. In addition, subscales of emotional intelligence were used to predict violence against female teachers. For this purpose, 280 female teachers were selected by cluster sampling ...
Dissertation for Ph.D. Abstract Statement of the Problem The purpose of this research was to design a generic model of strategic partnership in the banking and insurance industry based on the process of value creation and allocation. The main issue in conducting this research is the ever-increasing intensification in the competitive environment and the application of ...
The thesis for receiving a master's degree (M.A) in the field of accounting, the abstract quality of profit from various aspects including (having predictive value, feedback value, neutrality, timeliness and honest expression) has been evaluated and considered by researchers. The purpose of this research is to examine the relationship between some corporate governance mechanisms ...
Thesis for obtaining a master's degree in the field of: business management, financial orientation. Abstract In this thesis, the impact of internal and external factors on the profitability of banks in Iran, separately from private banks (12 banks) and government banks (5 banks) during the years 1385-1392, has been investigated. Based on the conducted tests, the panel data ...
Master's Thesis (M.A.) Business Management (Transformation Management) Abstract: Information technology has long been one of the most fundamental factors of transformation in human life. The function of any technology in societies depends entirely on its culture. Organizational culture causes common understanding and agreement on organizational procedures, and at the same time, ...
Dissertation for Master's Degree in Business Administration Abstract The process of globalization is going on rapidly and is moving our world towards a global village where cultures are becoming more homogenized every day than yesterday. These processes give companies the opportunity to reach consumers around the world by using new marketing methods. Exporting the product is one ...
Dissertation for Master's Degree (M.A.) Direction: ""Transformation"" Abstract In the hyper-competitive era, organizations face an environment that is characterized by increasing complexity, globalization and dynamism. Therefore, organizations are facing new challenges for their continuity and establishment, and overcoming these challenges requires more attention to the ...
Dissertation for master's degree in industrial management, production trend. Major changes and developments in Iran's banking system have faced Bank Mellat with new challenges: the change of public to private structure, the increase of competitors and their fierce competition to gain more market share, the expensive and costly four bank deposits, etc., have led this bank to ...
Dissertation for receiving a master's degree in the field of civil engineering with a focus on soil and foundation. Abstract: The compressibility behavior of soils has become an important concern in geotechnical engineering. As buildings, embankments and roads are implemented, significant settlements often occur. Since long-term settlements occur due to creep, therefore, the ...
Abstract In the resource-based perspective, there is a belief that inimitable, valuable, rare and socially complex resources and capabilities create superior competitive advantage. The success of an organization depends on the development of capabilities and relationships that are unique to the company and are maintained in the medium to long term. The current research seeks to ...
Master's thesis in the field of chemical nanoengineering Abstract The synthesis of silicon dioxide nanoparticles from silicon oil waste using the synthesis method of silicon dioxide nanoparticles [1] has many industrial applications. The industrial use of these particles in traditional fields as well as new fields is expanding, for which new applications are continuously found. ...
Dissertation for Obtaining an M.A. degree in the field of educational management in the academic year 1393-1394. Abstract: Recently, a new concept has been proposed in the theoretical foundations of management, which is called organizational maturity.
Chapter One Research Overview 1 Introduction All over the world, the banking industry is considered one of the most important pillars of the economy of any country, and due to the provision of various financial and credit services, it plays a decisive role in the development of
end Letter for receiving a master's degree (M.A.) in the field of business management, financial orientation, fall 2013. Abstract of this research is a group of items from the exploration of the basics of research evaluation regarding motivation.
MBA Master's Thesis Summer 2013 Abstract: The purpose of this research is to investigate the relationship between spiritual intelligence, job satisfaction and organizational commitment among the employees of the National Bank of Mazandaran Province. It is Ama community
Thesis for receiving the degree of master's degree (M.A) in the field of executive management
Abstract Today, the subject of intellectual capital is considered one of the success elements of organizations, and in order for organizations to be able to survive in today's turbulent environment where the world has become a global village. be successful
Master's Thesis in Budget and Financial Management, February 2019 Abstract In recent years, the country's banking system has become obsolete and overdue due to the significant growth in the rate of receivables
Dissertation for the Master's Degree (M.A) in Finance, Winter 2013 Abstract: In this research under the title « Investigation of human resource management on the financial performance of Melli Bank branches » that d
Thesis Management Group for M.A.” Shahrivar 1391, the abstract of banks is one of the institutions
Thesis for receiving the degree of master's degree (M.A.) orientation: ""domestic trade"" winter 2011, the first chapter of the general research Introduction: the word risk in the word means risk and hazard, but in the definition
Dissertation for obtaining a master's degree (A..M) orientation: Human Resources Winter 2019 Abstract With the advancement of technology and the complexity of organizational activities, it can be boldly claimed that the working life of
Thesis of master's degree in the field: business management, orientation: international marketing Academic Year: 1391-1390 Abstract: This research aims to investigate investment attraction strategies and its obstacles in industrial development from
The thesis of the master's degree course in the field of economic sciences, February 2013, is an abstract of the prediction of effective tools and solutions for the purpose of planning and compiling financial methods. Prediction accuracy is important
The first chapter of research overview Introduction: In a world that is rapidly increasing urbanization, the role of cities as a means of economic growth is more important. This issue has made the need to use informed decisions and adopt new approaches in urban development planning inevitable in less developed countries that are facing an unprecedented increase in the rate of ...
Abstract: In this study, the relationship between ownership concentration, company performance and dividend policy in companies listed in the food and pharmaceutical industries of the Tehran Stock Exchange has been examined. The statistical sample of the research includes 44 companies during the period of 1380 to 1387. The chosen approach for hypothesis testing is the ...
Dissertation for receiving a master's degree in the field of industrial engineering, Shahrivar's industrial trend. 2013 Abstract: Many economists consider agriculture as the driving force of economic growth.
Dissertation for master's degree in accounting research abstract: The purpose of financial reporting is to provide appropriate information for decision making by the users of financial information. Financial reporting may take the form of financial statements or other information transfer tools. Much of the information provided by financial reporting is based on predictions ...
Dissertation for M.A. Major: Accounting Abstract: In Iran, the role of money markets (banks) in financing various economic sectors is much stronger and bolder than the capital markets (stock exchange). In the law of banking operations without usury, the provision and allocation of monetary resources is declared as a part of the main task of the banking system.
Master's Thesis in Social Communication Sciences Abstract 1 First Chapter: Generalities of Research Introduction 3 Statement of Problem 5 5 Necessity and Importance of Research 6 Research Objectives 7 Research Questions 7 Research Hypotheses 9 Research Methodology 9 Statistical Population 10 Data Collection Method 10 Data Analysis Method 10 Research Scope 10 Theoretical ...
Dissertation to obtain a master's degree Department of Economic Sciences, February 2013 Abstract: One of the important and influential topics in economic issues is the asset market. On the other hand, including M
Dissertation for Master's degree (M.A.) field and direction: Accounting Abstract: The subject of this thesis is ""the effect of profit management on the relationship between corporate governance and profit quality"". In this research, the relationship between profit management and profit quality, corporate governance and profit quality, profit management and corporate governance ...
Dissertation of master's degree in system engineering, economic-social program orientation. Rezi system economic February 2013 Abstract: Considering the importance of financial markets and
Dissertation for receiving a master's degree, field: business management, orientation: finance, abstract of the main research problem: evaluating the performance of organizations plays an essential role in the direction of their future strategic decisions, and due to the importance of this issue, the present research deals with it. The main purpose of the research: The purpose ...
Dissertation for Master's Degree (.MA) in Public Administration, Financial Orientation Chapter 1: Research Overview 1-1 Introduction In the field of dynamic financing, continuous performance improvement is a vital issue for most banks in order to strengthen competition. Monitoring and improving post-funding performance has increased the complexity of the task. A complex ...
Master's thesis in the field of business management (marketing) Abstract: The present research was conducted with the aim of determining the relationship between internal marketing and organizational citizenship behavior with regard to the moderating role of distributional leadership in Bank Mellat branches of Ilam province. The research method used is descriptive and ...
Dissertation for the Master's Degree (M.A) in Public Administration, Financial Orientation Abstract: In this research, the identification and ranking of the factors influencing the attraction of financial resources based on the mixed marketing model in the branches of the Agricultural Bank of Central Province has been investigated. The research method used in this research was ...
Dissertation for Master's Degree in Accounting Abstract Determining the performance of a business unit using a limited number of financial ratios has been an interesting and challenging issue for most researchers. Identifying the factors that can correctly predict the performance of the business unit is very interesting for every decision maker. In recent years, more traditional ...
Dissertation for Master's Degree (M.A) in Industrial Management: Finance Abstract The importance of brand equity and branding has been emphasized in many scientific researches. Branding is done at both internal and external levels. External branding is related to external customers of organizations, and internal branding, which has been noticed with the emergence of the concept ...
Dissertation for Master's Degree (M.A.) Major: ""Insurance Management"" Introduction: Currently, the knowledge society or knowledge-based economy is characterized by factors such as increased competitiveness, technological innovation, and the global nature of markets. In this regard, companies should pay a lot of attention to knowledge when conducting their business, because ...
Dissertation for master's degree in accounting, accounting orientation Abstract: Considering that based on the agency theory, corporate governance is created to provide control and balance between the interests of managers and shareholders and as a result to reduce the conflict of agency, companies that have a better quality of corporate governance system should face the problem ...
Dissertation for Master's Degree in Educational Research Abstract The purpose of this research was to investigate the effectiveness of the educational objectives of the in-service training courses of Refah Bank in Hormozgan province, which was sampled by 150 employees of Refah Bank branches in Hormozgan province. The two tools used in this research include a) a 50-question ...
Dissertation to receive a master's degree in accounting, accounting major. Abstract: The strong position of a production gives the company a lot of staying power. Pricing power gives these companies more profit and allows them to maintain their superior position. High security of these companies against lack of cash, their ability to face unfavorable economic situation
Review of the strategic alignment of information technology and the organization's business strategies Abstract: The alignment of information technology strategy with business strategy is the most important issue before information technology and business managers. The general purpose of this research is to investigate the strategic alignment of information technology in the ...
Dissertation for Master's degree (M.A.) orientation: industrial and organizational, examining the relationship between knowledge management and marketing related to customer relationship management among bank employees in Sepidan city. Abstract The purpose of this research was to explain the relationship between knowledge management and marketing related to customer relationship ...
Dissertation for receiving Master's degree (M.A) in business management, specialization: financial management. The abstract of the current world is the age of knowledge. Endowments, tangible and natural assets are not the key to the success of societies and organizations, but the possession and management of intangible assets in the turbulent and challenging environment of ...
Dissertation for Master's Degree (M.A.) Direction: Government Introduction Over the past few decades, the concept of intelligence has been increasingly introduced in the history and research of psychology and management as a structure that is related to multiple human behaviors in different environments. On the other hand, nowadays intelligence [1] has become the prefix of many ...
Dissertation for Master's Degree in Public Administration, Financial Orientation Abstract The main purpose of this research was to investigate the factors affecting resource allocation according to importance and priority in Refah Bank branches (Isfahan city). For this purpose, the effective factors have been divided into five general categories including: service factors, ...
Dissertation for receiving a master's degree, specialization: Marketing, Abstract: Today, financial service institutions have taken over a major part of economic and commercial activities. In institutions where services play an important role, it is the human force that provides services to customers, and it is the employees who determine the success or failure of the ...
Master's Thesis of Business-Financial Management (M.A) Business Management-Financial Management Abstract The purpose of this research is to evaluate the role of macroeconomic factors and financial structure on the performance of Iran's private banks. The criterion for explaining the independent variable of the financial structure is the ratio of debt to total assets and the ...
Academic thesis for obtaining a master's degree in the field: business management, specialization: marketing. Abstract: The competition between banks and the complexity of the marketing system of banking services have created a situation that if the competitive arena and smart solutions are not paid attention to, sometimes the banks fail in their goals and are gradually removed ...
Abstract Adopting a suitable currency regime and equilibrium exchange rate is one of the important and sometimes controversial issues. Some economists believe that the low nominal (or real) exchange rate causes export stagnation and reduced incentives for domestic production to replace imports. Others believe that the policy of devaluation of the national currency or high ...
Master's Thesis of Business Administration, Domestic Business, Abstract: Intellectual capital is one of the most important organizational assets known in organizations today. In modern management attitudes, the use of assets such as human capital, structural capital, and communication capital plays a significant role in the development of businesses, among which banks, as one of ...
Thesis for obtaining a master's degree, field: business management, orientation: internal. Abstract: The performance evaluation system of different organizational units is one of the main pillars of the planning process in order to improve activities. Designing and managing the measurement and evaluation system is one of the main concerns of strategic planning of companies. ...
An academic thesis for obtaining a master's degree (M.A.) in the field: business management. Abstract After the start of private banks and the expansion of competition between banks and public and private financial institutions for attracting resources from the money market as well as attracting and retaining customers, it has expanded.
Dissertation for Master's Degree (M.A.) Direction: ""Strategic"" Dissertation Abstract (including summary, goals, implementation methods and results obtained): Throughout history, one of the basic desires of man has been to implement justice and realize it in society. The implementation of justice in society and especially in organizations makes people perform their duties with ...