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Number of pages: 150 Category: Management

Dissertation for Master's Degree (M.A.) in Human Resources Abstract In today's competitive and challenging environment, organizations emphasize more than anything else on creating stable and profitable relationships with customers. Traditional marketing in theory and practice has always emphasized attracting new customers and increasing sales; But today, this view has changed ...

Number of pages: 136 Category: Management

Academic Dissertation for Master's degree in the field: Business Management, International Business. Abstract The use of new quality engineering methods has been increasing in recent years, so that industrial and service companies use these quality engineering methods to produce and provide their products and services in accordance with the changing demands of customers.

Number of pages: 123 Category: Management

Dissertation for obtaining the master's degree ""M.A"" in the field of public administration, specialization: human resource management. Abstract: Environmental changes and transformations have left no other way for organizations to survive except creativity. Therefore, it is very important to know and correctly use the creativity of each member of the organization, especially ...

Number of pages: 130 Category: Management

Master's Thesis Field: Management, Orientation: Government Abstract: Considering the importance and position of electronic banking and the growing trend of bank-related services in recent years in the country, now financial and credit institutions and banks have well understood that maintaining the position and effective development is not possible without using scientific and ...

Number of pages: 164 Category: Management

end­ Letter for receiving a master's degree (M.A.) in the field of business management, financial orientation, fall 2013. Abstract of this research is a group of items from the exploration of the basics of research evaluation regarding motivation.

Number of pages: 138 Category: Management

Academic thesis for obtaining a master's degree in the field: business management, specialization: marketing. Abstract: The competition between banks and the complexity of the marketing system of banking services have created a situation that if the competitive arena and smart solutions are not paid attention to, sometimes the banks fail in their goals and are gradually removed ...

Number of pages: 109 Category: Management

Dissertation to receive a master's degree (M.A.) field: public management, specialization: human resource management, research abstract: The purpose of this research was to investigate the decision-making style of managers and analyze the financial approach of commercial banks in the fiscal year 2013. For this purpose, 96 middle managers of 6 commercial banks, including Mellat ...

Number of pages: 113 Category: Management

Dissertation for obtaining a master's degree (M.Sc.) field: business management, domestic business, abstract. Today, organizations not only need to cultivate entrepreneurial behavior in order to successfully compete in this changing and complex environment, but also to be more creative and innovative in order to survive and grow. Therefore, in order for organizations to be more ...

Number of pages: 134 Category: Management

Dissertation for receiving a master's degree, specialization: Marketing, Abstract: Today, financial service institutions have taken over a major part of economic and commercial activities. In institutions where services play an important role, it is the human force that provides services to customers, and it is the employees who determine the success or failure of the ...

Number of pages: 175 Category: Management

Dissertation for Master's Degree in ""MA"" field: Business Management, Major: Marketing\Abstract The amazing development of information technology and its expansion to the financial and banking markets of the world, in addition to facilitating the affairs of bank customers, has revolutionized and changed the current banking methods. The speed of development of the IT industry ...

Number of pages: 114 Category: Management

Dissertation for Master's Degree (M.A) in Business Management, Transformational Orientation Abstract: Purpose: This research was designed with the aim of determining the relationship between human resource capability and the rate of acceptance of banking services and attracting financial resources in the branches of the National Bank of Greater Shahr-Rasht. Method: The current ...

Number of pages: 192 Category: Management

Thesis for obtaining a master's degree in the field: business management, internal orientation. Dissertation abstract: Due to the competitiveness of the banking industry in today's era, banks must be able to have a long-term and stable relationship with their customers in order to stand out from their competitors. For this purpose, banks must identify the expectations of ...

Number of pages: 146 Category: Management

Thesis for obtaining a master's degree in the field of business management. International Marketing Trend Abstract The success of all organizations and institutions, whether manufacturing or service, for-profit or non-profit, governmental or non-governmental, is influenced by several factors, one of the most important of which is customer satisfaction in order to achieve ...

Number of pages: 183 Category: Management

Dissertation for Master's degree (MA) Persian Abstract: Modern business requires appropriate tools and infrastructures to expand economic processes. When we talk about the link between information and communication technology and various affairs, the link between information and communication technology and banking is one of the most tangible and obvious points that comes to ...

Number of pages: 158 Category: Management

Executive Management Master's Thesis Abstract: Over the past few decades, the quality of electronic services has attracted the attention of many researchers due to its strong impact on business performance, customer satisfaction, and customer loyalty. Service quality is considered as a criterion in evaluating the degree of coordination of the level of service provided with the ...

Number of pages: 118 Category: Management

Master's Thesis of Business Management-Marketing Knowledge Management (KM) and Customer Relationship Management (CRM) are two key tools for any company in the current competitive environment. Also, knowledge management is an important issue in the implementation of customer relationship management. Customer relationship management begins with a work strategy. This strategy ...

Number of pages: 172 Category: Management

Master's Thesis of Marketing Management Abstract: Creating strong and powerful brands has become one of the priorities of every organization today because it brings countless benefits. Strong brands help companies to establish themselves in the market, to be less exposed to potential competitive risk and to have a stronger intermediary role in cooperation and support for brand ...

Number of pages: 172 Category: Management

Thesis of master's degree in business management, marketing orientation, summer 1991. Abstract: This research with the subject of "" Investigating the effect of social marketing factors on the value of the bank's brand name from the customers' point of view (Study

Number of pages: 123 Category: Management

Dissertation for receiving the master's degree in management "M.A." Trend: financial winter 2013 Abstract The aim of the current research is to explain the relationship between leadership competencies

Number of pages: 188 Category: Management

Dissertation for the Master's Degree (M.A) in Finance, Winter 2013 Abstract: In this research under the title « Investigation of human resource management on the financial performance of Melli Bank branches » that d

Number of pages: 122 Category: Management

Thesis for receiving the degree of master's degree (M.A.) orientation: ""domestic trade"" winter 2011, the first chapter of the general research Introduction: the word risk in the word means risk and hazard, but in the definition

Number of pages: 171 Category: Management

Master's thesis in the field of business management (marketing) Abstract: The present research was conducted with the aim of determining the relationship between internal marketing and organizational citizenship behavior with regard to the moderating role of distributional leadership in Bank Mellat branches of Ilam province. The research method used is descriptive and ...

Number of pages: 132 Category: Management

Dissertation for the Master's Degree (M.A) in Public Administration, Financial Orientation Abstract: In this research, the identification and ranking of the factors influencing the attraction of financial resources based on the mixed marketing model in the branches of the Agricultural Bank of Central Province has been investigated. The research method used in this research was ...

Number of pages: 157 Category: Management

Dissertation for Master's Degree (M.A.) Direction: Government Introduction Over the past few decades, the concept of intelligence has been increasingly introduced in the history and research of psychology and management as a structure that is related to multiple human behaviors in different environments. On the other hand, nowadays intelligence [1] has become the prefix of many ...

Number of pages: 122 Category: Management

Dissertation for Master's Degree in Public Administration, Financial Orientation Abstract The main purpose of this research was to investigate the factors affecting resource allocation according to importance and priority in Refah Bank branches (Isfahan city). For this purpose, the effective factors have been divided into five general categories including: service factors, ...

Number of pages: 114 Category: Management

Dissertation for the Master's Degree in Business Administration, Orientation: International. Abstract The purpose of this research is the impact of service customization on the satisfaction, trust and loyalty of customers of Bank Melli branches in Langrod city. The statistical population of the research consists of all the customers of Bank Melli branches in Langrod city. Based ...

Number of pages: 133 Category: Management

Thesis for obtaining a master's degree, field: business management, orientation: internal. Abstract: The performance evaluation system of different organizational units is one of the main pillars of the planning process in order to improve activities. Designing and managing the measurement and evaluation system is one of the main concerns of strategic planning of companies. ...

Number of pages: 269 Category: Management

Dissertation for Master's Degree in Business Management (International Marketing) Abstract: During the last decade, the intensification of competition among banks in order to gain a greater share of the market has led them to pay attention to a more detailed and deeper understanding of the needs and demands of customers. In this regard, it is necessary to pay attention to the ...

Number of pages: 185 Category: Management

To receive a master's degree in business administration (marketing) Abstract: Knowledge management provides access to experiences, knowledge and expertise, which creates new capabilities, improves performance, increases innovation, uses information and knowledge capital in the organization, facilitates the distribution of knowledge and information in different organizational ...

Number of pages: 114 Category: Management

Academic thesis for obtaining a master's degree in the field: public administration, human resource management, abstract, organizational citizenship behavior is an individual and voluntary behavior that is not directly designed by the official reward system in the organization, but it improves the effectiveness and efficiency of the organization's performance. The purpose of ...

Number of pages: 129 Category: Management

Master's Thesis in Public Administration Major: Human Resources Abstract: This research was conducted with the aim of investigating and analyzing the relationship between the dimensions of spiritual leadership and job satisfaction of the employees of Parsian Bank branches in Tehran province. The target statistical population in this research was the employees of Parsian Bank ...

Number of pages: 85 Category: Management

Thesis for obtaining a master's degree in the field: business management, specialization: insurance, abstract Iranian organizations are in need of strategic change and transformation now more than ever. Environmental opportunities and threats today have shown their effects in Iran's economy more than in the past. Organizations in the process of gaining a suitable competitive ...

Number of pages: 166 Category: Management

Dissertation for Master's Degree in Industrial Management (Financial Orientation) Abstract: Considering the necessity and importance of studying the efficiency of banks, in order to identify inefficient units and plan to improve the performance of banks, in the present study, the efficiency of 20 branches of Tejarat Bank branches in Tehran city and in the period of 2009 and 2010 ...

Number of pages: 153 Category: Management

Dissertation for Master's Degree in Business Administration Abstract: The main purpose of the current research is to investigate the quality of service provision in different branches of the New Economy Bank in Bandar Abbas. In this research, by using the SERQUAL model, the evaluation and evaluation of the quality of service delivery and also the prioritization of the factors ...

Number of pages: 169 Category: Management

Dissertation for Master's Degree (M.A.) in Public Administration with Human Resource Orientation Abstract Justice is considered one of the most beautiful, sacred and noble words in the dictionary of human civilization, and observing it is one of the most necessary things from the point of view of every sane person. In fact, justice is one of the concepts that the collective ...

Number of pages: 108 Category: Management

Dissertation for Master's Degree in Management Abstract Today, companies and organizations operate in the era of customer-oriented economy, in which the customer is the real ruler of the market, and this approach is the result of excess production capacity. Therefore, companies should learn how to focus on the quality of the introductory service, which is actually the first ...

Number of pages: 95 Category: Management

Dissertation for Master's Degree in Attitude Management: Executive Summary Behavioral interactions are an area that has received increasing attention from researchers and managers. However, there is still little knowledge about the effects of face-to-face interactions in the financial field. One of the basic ways that an organization can differentiate itself from other ...

Number of pages: 149 Category: Management

Thesis for obtaining a master's degree in the field: business management, orientation: transformation. Abstract: The purpose of this research is to investigate the effect of the relationship between the emotional intelligence of managers and the financial performance of bank branches. The statistical population of the research is the branch managers of banks (Saman, Sepe, ...

Number of pages: 121 Category: Management

Dissertation for obtaining a master's degree in the field of public administration, human resources orientation. Abstract: The main purpose of this research is to investigate and identify the relationship between the personality and organizational citizenship behavior of employees of Melli Bank branches in Gilan province. This research is applied in terms of purpose, and ...

Number of pages: 114 Category: Management

Thesis for obtaining a master's degree in the field of: business management, marketing orientation. Abstract This research seeks to evaluate the performance of Bank Tejarat branches in Gilan province based on the indicators of the EFQM organizational excellence model. The current research is descriptive in terms of its practical purpose and data collection method and is ...

Number of pages: 109 Category: Management

Dissertation for M.A Master's Degree in Business Administration - Marketing Orientation Abstract Nowadays, organizations need effective and efficient methods of communicating with customers in order to improve their sales.

Number of pages: 112 Category: Management

Dissertation for the Master's Degree (M.A) in Public Administration, Transformation Management, Abstract This research was conducted with the purpose of the relationship between organizational culture and organizational entrepreneurship of Bank Sepe Shabat, Central Province, in 2012. The statistical population of the research included 316 employees working in Sepeh Shabat Bank ...

Number of pages: 189 Category: Management

Chapter 1: Introduction Introduction In today's era, organizations are increasingly faced with dynamic and changing environments, so in order to survive and dynamism, they have to adapt themselves to environmental changes. In other words, considering the accelerating speed of scientific, technological, social, cultural changes and developments in the present era, successful and ...

Number of pages: 110 Category: Management

Abstract: In recent years, information and communication technology has had the greatest impact in the economic, social and cultural fields, so that today, with the use of computers, communication networks, and the growth of a wide global network, a revolution has occurred in the field of banking and providing banking services, which is called electronic banking, since one of ...

Number of pages: 111 Category: Management

Dissertation to receive a master's degree in business management - trend of transformation Abstract Despite the many investments made in the field of using information technologies in the field of banking, reports indicate that some users do not use it despite having access to electronic payment technologies and systems. Meanwhile, the trust and security perceived by customers ...

Number of pages: 163 Category: Management

Dissertation for receiving a master's degree in the field of business management, orientation: Marketing Abstract Electronic banking is one of the main strategies of all banks in the world due to its countless advantages. Today, banking cannot be imagined without the use of electronic banking. Marketing is also one of the tools that can increase the growth of the bank's income. ...

Number of pages: 110 Category: Management

Dissertation for Master's Degree (M.A) Chapter 1 Introduction: In today's world, which has made it possible to mass produce goods and services to increase supply compared to demand, producers have no choice but to satisfy customers, and it is no longer possible to define the scope of the market and supply with the limited tools of the past. Experience has shown that ...

Number of pages: 109 Category: Management

Dissertation for master's degree in industrial management, production trend. Major changes and developments in Iran's banking system have faced Bank Mellat with new challenges: the change of public to private structure, the increase of competitors and their fierce competition to gain more market share, the expensive and costly four bank deposits, etc., have led this bank to ...

Number of pages: 119 Category: Management

Dissertation for Master's Degree in International Orientation Chapter 1: Research Overview 1) Introduction: The reason for the existence of any organization is to achieve a specific and specific goal. There is no such thing as an organization without a goal. Such a thing is not possible.

Number of pages: 135 Category: Management

Dissertation for Master's Degree (M.A) in Business Management - Marketing Orientation Abstract: The customer is one of the important elements that managers of any organization care about. Now, organizations can have a competitive advantage in marketing matters, especially in marketing, if they can recognize the needs of customers before their request. that these demands are ...

Number of pages: 88 Category: Management

Field of study: executive management, orientation: marketing, introduction, with the expansion of information technology, all aspects of human life have undergone a fundamental transformation, so that the current world has undergone a complete transformation, perhaps it can be said that the current industrial world has no choice but to choose this transformation, and stagnation ...

Number of pages: 106 Category: Management

Dissertation for obtaining a master's degree (A..M) Field: Public Management Major: Human Resources Abstract Career passion is a relatively new and broad concept in the field. Psychology and human resource management. Paying attention to job passion was created in the heart of research related to job burnout. During the studies conducted on job burnout, the logical question was ...

Number of pages: 109 Category: Management

Dissertation for master's degree in public administration, human resource management, abstract of the present research was conducted with the aim of investigating the relationship between total service compensation system and human resource productivity. Based on the objectives and nature of the research, this research is a descriptive research based on the survey data ...

Number of pages: 73 Category: Economics

Dissertation for M.Sc. major: agricultural economics, investigating the effect of service quality on customer satisfaction in Iran's Qarz al-Hasneh Mehr Bank (Shiraz and Maroodasht branches). Since banks operate in an environment with undifferentiated products, service quality is recognized as the first weapon of competition. The present study aims to measure the quality of ...

Number of pages: 121 Category: Management

MBA Master's Thesis Summer 2013 Abstract: The purpose of this research is to investigate the relationship between spiritual intelligence, job satisfaction and organizational commitment among the employees of the National Bank of Mazandaran Province. It is Ama community

Number of pages: 113 Category: Management

Thesis for receiving the degree of master's degree (M.A) in the field of executive management  

Number of pages: 123 Category: Economics

Master's Thesis of Industrial Engineering, Financial Orientation, November 2013. Abstract: Evaluation of the performance of organizations and intra-organizational units is a necessary tool for their continued life and growth. Among various models and techniques.

Number of pages: 119 Category: Librarianship

Dissertation for M.A. Major: Accounting Abstract: In Iran, the role of money markets (banks) in financing various economic sectors is much stronger and bolder than the capital markets (stock exchange). In the law of banking operations without usury, the provision and allocation of monetary resources is declared as a part of the main task of the banking system.

Number of pages: 115 Category: Economics

1 Introduction Today, customers have high expectations from banks to provide various services. They demand new levels of comfort and flexibility along with the power and ease of use of financial management products and services that traditional banking is not able to provide these services at this level (Tan and Teo [1], 2000). Compared to traditional banking, electronic banking ...

Number of pages: 116 Category: Management

Dissertation for Master's Degree (M.A) in Industrial Management: Finance Abstract The importance of brand equity and branding has been emphasized in many scientific researches. Branding is done at both internal and external levels. External branding is related to external customers of organizations, and internal branding, which has been noticed with the emergence of the concept ...

Number of pages: 169 Category: Social Sciences - Sociology

Dissertation for Master's Degree in Educational Research Abstract The purpose of this research was to investigate the effectiveness of the educational objectives of the in-service training courses of Refah Bank in Hormozgan province, which was sampled by 150 employees of Refah Bank branches in Hormozgan province. The two tools used in this research include a) a 50-question ...

Number of pages: 138 Category: Management

Master's thesis in the field of management, business management, financial management, abstract of the present research has evaluated the acceptance of internet banking by customers using Davis's technology acceptance model. The research method used is descriptive and correlational research. The target statistical population is those who have accounts in Parsian Bank branches in ...

Number of pages: 108 Category: Management

Master's Thesis of Business Administration, Domestic Business, Abstract: Intellectual capital is one of the most important organizational assets known in organizations today. In modern management attitudes, the use of assets such as human capital, structural capital, and communication capital plays a significant role in the development of businesses, among which banks, as one of ...

Number of pages: 100 Category: Management

An academic thesis for obtaining a master's degree (M.A.) in the field: business management. Abstract After the start of private banks and the expansion of competition between banks and public and private financial institutions for attracting resources from the money market as well as attracting and retaining customers, it has expanded.

Number of pages: 80 Category: Management

Dissertation for receiving a master's degree, field: business management, orientation: international business. Abstract: With the expansion of the use of information and communication technologies, the world is witnessing a huge transformation, which is referred to as the information age. The banking industry is also experiencing a tremendous transformation under the influence ...

Number of pages: 128 Category: Management

Thesis for obtaining a master's degree, field: business management, orientation: finance, abstract Banks play an important role in the economic development of any nation, because they control a large part of the money supply in circulation. Therefore, the evaluation of the financial performance and productivity of banks has received a lot of attention in recent decades. Many ...

Number of pages: 148 Category: Management

Thesis for obtaining a master's degree in business management, domestic business orientation. Abstract Nowadays, internet banking, using web and internet technology, enables customers to carry out their financial activities in a virtual environment. The research conducted on the acceptance of internet banking by customers enhances the understanding of customer's opinions about ...

Number of pages: 125 Category: Management

Dissertation for Master's Degree in Public Administration ""M.A"" Direction: Finance Abstract It is believed that customer relationship management (CRM) can be very useful in empowering organizations to realize customer focus and therefore it is on the agenda of many organizations. Although many studies have been conducted on the category of customer relationship management, ...

Number of pages: 114 Category: Management

The academic thesis for the master's degree in business management, domestic orientation, abstract of the country's banking system as one of the most important economic sectors of the society in relation to attracting and directing depositors' funds, providing services to the people and participating in economic, social and cultural development, and the lack of ability of this ...

Number of pages: 159 Category: Management

Dissertation for receiving the master's degree ""M.A. ""Internal merchandising"" tendency, abstract of the thesis (including summary, objectives, implementation methods and results obtained): This research aims to identify and explain the factors affecting customers' preference in choosing Mehr Bank and to determine the importance of each of the factors affecting customers' ...

Number of pages: 183 Category: Management

Thesis for obtaining a master's degree in the field: business management, orientation: international business. Abstract Previously and even until the end of the 20th century, ensuring customer satisfaction and loyalty was more of a slogan. Today, many efforts are made to improve quality management tools and expand the culture of customer orientation by researchers, experts and ...

Number of pages: 183 Category: Management

Thesis for obtaining a master's degree in the field: business management, orientation: international business. Abstract Previously and even until the end of the 20th century, ensuring customer satisfaction and loyalty was more of a slogan. Today, many efforts are made to improve quality management tools and expand the culture of customer orientation by researchers, experts and ...

Number of pages: 204 Category: Management

Thesis for obtaining a master's degree in the field: business management, specialization: marketing. Abstract: The current era cannot be compared with any back of the past eras. The dominant feature of this era is knowledge-oriented, information-oriented and high rate of changes in various fields. This is the truth that covers the business environment and shows the increasing ...

Number of pages: 164 Category: Management

Thesis for obtaining a master's degree in the field: business management, marketing orientation. Abstract: Serious attention to service management and marketing can bring about a new transformation and orientation in banks. Some discomforts and dissatisfactions are the result of ignorance and carelessness of people who are weak in managing services, understanding contacts and ...

Number of pages: 129 Category: Management

This study uses the Translog cost function to estimate the cost efficiency levels of private banks operating in Iran. Also, these productivity levels are analyzed under Kamels' indicators in order to provide a partial understanding of their financial situation to justify their current position. The results of the research findings of this study by applying it to the Translog ...

Number of pages: 183 Category: Management

Dissertation for Master's Degree (M.A.) Business Administration Abstract This research is an attempt to explain the relationship between organizational factors (goals, structure, culture, management style and organizational resources) and marketing intelligence in National Bank of Iran and its purpose is to explain the concept of marketing intelligence and organizational factors ...

Number of pages: 131 Category: Management

Thesis for obtaining a master's degree in the field: Business Management, International Business Abstract: In today's world, banking is one of the vital factors in the development of countries. In this way, customers have a special priority as the reason for existence and in the continuation of banking life. This research aims to investigate the effect of internet banking ...

Number of pages: 108 Category: Management

Dissertation for Master's Degree in Industrial Management (Financial Orientation) Abstract Locating an economic activity, whether it is a retail business, factory, service center or... is one of the most important questions facing an economic enterprise as far as this issue can determine the success or failure of the enterprise. So far, many models have been created to help make ...

Number of pages: 121 Category: Management

Dissertation for Master's Degree in Business Administration, Marketing Orientation Abstract One of the very basic pillars of new marketing is to have market culture and insight at all levels of the organization, which is interpreted as market orientation. Marketing means tendency and inclination towards the market and people and the customer, and for this reason it is important ...

Number of pages: 224 Category: Management

Dissertation for Master's Degree (M.A) in Business Administration - Domestic Business Abstract: Today, due to the widespread progress and industrialization of societies, as well as the closeness of the services and facilities of organizations to each other, the lack of effective and efficient advertising that attracts the attention of new customers and keeps previous customers ...