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Number of pages: 85 Category: Educational Sciences

Master's Thesis Field: M.A. Orientation: Strategic Academic Year: 2013 - 1392 Abstract of this research in order to investigate the effect of spiritual intelligence on the quality of nursing care in Derm teaching hospitals.

Number of pages: 101 Category: Psychology

Abstract The aim of the present study was to investigate the effect of personality traits on suicide attempts. For this purpose, 54 people with a history of suicide attempts were randomly selected as a sample in the emergency room of hospitals in Bandar Abbas city. In addition, the same number of normal people (with no history of suicide) were selected by the researcher taking ...

Number of pages: 169 Category: Management

Dissertation for Master's Degree in Executive Management Abstract: Introduction: Hospital information system is one of the effective factors in the knowledge management of healthcare and medical organizations, this research was conducted with the aim of determining the impact of the use of hospital information system on the knowledge management of managers in teaching-treatment ...

Number of pages: 169 Category: Management

Dissertation for Master's Degree in Executive Management Abstract: Introduction: Hospital information system is one of the effective factors in the knowledge management of healthcare and medical organizations, this research was conducted with the aim of determining the impact of the use of hospital information system on the knowledge management of managers in teaching-treatment ...

Number of pages: 90 Category: Management

Master's Thesis (M.A.) Business Management (Transformation Management) Abstract: Information technology has long been one of the most fundamental factors of transformation in human life. The function of any technology in societies depends entirely on its culture. Organizational culture causes common understanding and agreement on organizational procedures, and at the same time, ...

Number of pages: 105 Category: Management

Thesis for obtaining a master's degree in the field: business management, specialization: insurance management. Abstract Customer satisfaction means fully satisfying his needs and desires at the same time or in the same way as he wants. Various models have been investigated to check customer satisfaction in the world's insurance industry. The purpose of this research is to ...

Number of pages: 90 Category: Management

Dissertation for Master's Degree in Business Administration (M.A) Major: Marketing Abstract Following new ideas and researches in management, social intelligence has gained great importance in the country. In recent years, several researches have been conducted in this regard, which shows the interest of organizations in this matter. Service quality is one of the classic topics ...

Number of pages: 106 Category: Health - Health

Dissertation for Master's Degree in Special Care Nursing Abstract Background and Purpose: Visiting in special care units has been limited for a long time. The limitation of visiting and of course the separation of the patient and family on the one hand and facing an unfamiliar environment, fear of the unknown, on the other hand doubles the tension and is a crisis for the patient ...

Number of pages: 96 Category: Paramedical

Dissertation to receive a general doctorate degree Abstract Introduction and purpose: Since 1980, new groups of antibiotics called oxyimmunocephalosporins, which were resistant to the hydrolytic activity of beta-lactamases, were used to treat gram-negative bacterial infections. In the early 1990s, extended-spectrum beta-lactamases (ESBLs) produced by gram-negative bacteria ...

Number of pages: 135 Category: Physical Education - Sports

Master's Sports Management Abstract: The purpose of this research was to identify the gap in the quality of services provided and expected in the General Directorate of Sports and Youth of Kohgiluyeh Vivir Ahmad province. This research is a descriptive-survey type of study. The statistical population of this research was the referrals of Sports and Youth Department of Kohgiluyeh ...

Number of pages: 172 Category: Medical Sciences

Dissertation for Master's Degree in Special Nursing Abstract: Introduction: The working environment of nurses working in special care units can have major effects on the results related to nurses and also on patient safety. Studying the factors in the working environment of nurses can provide useful and specific information for redesigning the work and thus improving the work of ...

Number of pages: 63 Category: Medical Sciences

- Introduction Colorectal cancer is the second leading cause of cancer death after lung cancer in the United States. In 2007, 52,180 new cases of colon cancer and death due to colorectal cancer occurred. Colorectal cancer is the most common gastrointestinal cancer in the United States; The incidence of colorectal cancer in this country has remained unchanged for the past 30 ...

Number of pages: 85 Category: Management

Field: executive management, abstract, introduction and purpose of research: Outsourcing means finding new service providers and new methods to provide materials, goods, components and services to them with confidence.

Number of pages: 100 Category: Civil Engineering

Thesis for receiving the degree of M.Sc. Trend: soil and soil in February 2013 Abstract: Allowed load capacity or safe load capacity is a virtual pressure that is within the range of

Number of pages: 163 Category: Management

Dissertation of master's degree in public administration for the academic year 2010-2013 abstract Considering today's competitive environment, the importance of quality improvement programs in order to achieve product quality

Number of pages: 153 Category: Geography - Urban Planning

Master's Thesis in Geography and Urban Planning Abstract In general, earthquakes are one of the natural disasters that have destructive effects on human settlements and cause heavy loss of life and money to their residents. At the same time, the vulnerability of the city has a direct effect on the human casualties caused by the crisis, and the vulnerability caused by the ...

Number of pages: 286 Category: Architectural Engineering

Academic Thesis for Master's Degree in Islamic Architectural Engineering, second year of academic year 1392-93 Abstract: Endowments in establishment and continuation

Number of pages: 120 Category: Psychology

Dissertation for Master's Degree in Psychology (M.A) Orientation: General Abstract Cancer is one of the chronic diseases that carries a heavy economic, social and psychological burden for the patient, family and society. The purpose of this study is to investigate the effectiveness of spiritual intelligence and mindfulness training on psychological well-being and life expectancy ...

Number of pages: 131 Category: Geography - Urban Planning

Thesis for obtaining a master's degree in the field of natural geography, geomorphology in environmental planning. Abstract: Studies on the effects of urban development on Zarjoub and Goharroud rivers in Rasht city have been carried out with the aim of improving the environmental quality of changing the conditions of the rivers from their pollution and flooding to favorable and ...

Number of pages: 195 Category: Management

Master's thesis in the field: executive management, orientation: strategic management. Abstract: Information technology, which until several years ago was considered a competitive advantage and a strategic weapon by organizations, is now considered as a competitive need. The use of information and communication technology and research devices that have up-to-date information ...

Number of pages: 106 Category: Psychology

Dissertation for M.A. Degree: Counseling and Guidance Abstract In this research, determining the relationship between self-efficacy and mental health among parents with normal and borderline children aged 7-12 in Al-Shatar city in 1992 was investigated. According to the objectives of the research, it is a practical and correlational design, and the statistical population of this ...

Number of pages: 114 Category: Educational Sciences

Master's Thesis in Family Counseling Abstract: Objective: The present study was conducted with the aim of comparing resilience, marital instability and psychological well-being in two groups of mothers of normal and hearing-impaired children in Tehran using a quantitative-qualitative method. Method: In the quantitative part, using available sampling, a sample consisting of 100 ...

Number of pages: 59 Category: Geography - Urban Planning

The introduction of the changes in the rural society of Iran after the 40s in terms of fundamental and basic changes in the direction of development, which was mostly influenced by the colonialist policies of global arrogance, led to the destruction of villages and as a result of the emergence of basic problems and dilemmas in the country, these changes happened not only in our ...

Number of pages: 146 Category: Psychology

Dissertation for receiving a continuous master's degree in Psychology (M.A.) Major: General Abstract The present study was conducted with the aim of investigating the relationship between job stress, organizational commitment and constructive thinking with emotional burnout of nurses. This design is a descriptive design of the correlation type. The statistical population was ...

Number of pages: 122 Category: Psychology

Academic thesis to receive a master's degree in the field of general psychology. The present research was conducted with the aim of determining the contribution of resilience, pain intensity and pain duration on the quality of life of chronic pain sufferers. This research is of correlational type and was conducted in a field and cross-sectional manner. The research population ...

Number of pages: 116 Category: Librarianship

Dissertation for the master's degree of the Faculty of Management Abstract Since the application of accrual accounting has an important contribution in improving the level of accountability and achieving the goals of financial reporting, therefore, in this research, the obstacles to the establishment of this accounting system and providing the necessary solutions to remove the ...

Number of pages: 211 Category: Psychology

Dissertation for Master's degree (M.A.) comparing the nature and character dimensions of people who attempt suicide with normal people in the framework of Cloninger's psychological biological model. The purpose of this research is to explain the role of nature and character dimensions in suicide attempters. For this purpose, 100 suicide attempters who were selected by the ...

Number of pages: 127 Category: Psychology

Dissertation for Master's degree (M.A.) Major: General Comparison of primary maladaptive schemas and cognitive distortions in cancer patients with normal people Abstract: The present study was conducted to compare cognitive distortions and primary maladaptive schemas in cancer patients and normal people. For this purpose, from the statistical population of cancer patients ...

Number of pages: 105 Category: Psychology

Dissertation for Master's Degree (M.A.) Major: Clinical Psychology Abstract: The purpose of this research is to compare the dimensions of perfectionism, brain/behavioral system and resilience in coronary artery patients and normal people. For this purpose, 150 people with coronary heart disease and 150 healthy people with an average age of 44 years were selected as the sample ...

Number of pages: 262 Category: Geography - Urban Planning

Dissertation to receive a doctorate degree in the field of geography and urban planning Abstract: The issue of the safety of cities against natural hazards is one of the main goals of urban planning, and one of the issues that most major cities in the world are dealing with is the issue of natural disasters. Due to the unpredictability of natural disasters and the need to make ...

Number of pages: 134 Category: Management

Master's Thesis in Industrial Engineering (System Management and Productivity) Introduction and Objective: In Mazandaran province, part of the transportation problems are related to road accidents. The resulting costs are one of the most important challenges of the province and the financial losses caused by them are imposed on the budget of the family and the province. It is ...

Number of pages: 117 Category: Management

Dissertation for obtaining a master's degree in business management, orientation: internal, abstract: the topic of service quality in today's world has a special place in customer marketing. But this issue is doubly important in relation to patients. Because following the correct tips and principles of providing services to patients can play a significant role in the physical ...

Number of pages: 135 Category: Management

Master's Thesis. Major: Executive Management. Abstract: The purpose of this research is to investigate the relationship between job satisfaction and organizational commitment of nurses working in Shahid Mohammadi Bandar Abbas educational and therapeutic center. The statistical population of this research is made up of all nurses and medical staff who have post-diploma degrees ...

Number of pages: 90 Category: Management

Master's Thesis Field: MBA Abstract About two-thirds of the world's energy is consumed in cities. Along with the many solutions that have been provided to reduce the energy demand, some technologies and researches have also been aimed at optimizing the energy supply. The technology of simultaneous production of electricity and heat is among the technologies that have been ...

Number of pages: 61 Category: Librarianship

Dissertation for obtaining master's degree in MPH field Summary: About 1/3 of the budget of each hospital is spent on the purchase of drugs and related equipment. Considering the high amount of Rials that is spent in the pharmacy sector, there is a need for a process design and detailed planning to achieve the goals of the system in order to provide appropriate and profitable ...

Number of pages: 131 Category: Physical Education - Sports

An academic thesis for obtaining a master's degree in the field: physical education, specialization: exercise physiology of women suffering from occupational back pain. The statistical population of this study was working women suffering from back pain in Rasht, from which 50 people were randomly selected and divided into two experimental groups of yoga and massage and a control ...

Number of pages: 93 Category: Paramedical

Shahid Beheshti Nursing and Midwifery, Rasht Abstract Introduction: Burns are one of the most important accidents that threaten children's health, including the most common injury and the third cause of death in this age group. Considering the cultural, social and climatic differences in different societies, it is very important to investigate the factors related to burns in ...

Number of pages: 76 Category: Medical Sciences

Introduction and purpose: effective management of pain after coronary artery transplantation is one of the major challenges for nurses, and its achievement will require understanding the patient's pain and implementing standard treatment measures. Therefore, the present study was conducted with the aim of comparing the nurse's and patient's understanding of the quality of pain ...

Number of pages: 98 Category: Medical Sciences

A master's thesis in the field of physiology, abstract comparing the effect of two different methods of protecting the myocardium during coronary artery bypass surgery by evaluating enzyme changes. In the present study, two different methods of protecting the myocardium during coronary artery bypass surgery, by evaluating the changes of enzymes affecting oxidative stress, ...

Number of pages: 158 Category: Paramedical

Dissertation to receive a master's degree in nursing education (internal surgical orientation) Abstract: Violence in the workplace is considered an important risk factor all over the world, and employees face all kinds of violence (verbal, physical, threats, sexual, etc.) in the workplace. Nurses are also exposed to violence even more than other categories of medical personnel ...

Number of pages: 110 Category: Paramedical

Dissertation for Master's Degree in Pediatric Nursing Abstract Introduction: Thalassemia patients are frequent blood consumers, blood transfusion without complications depends on the knowledge, optimal and timely implementation of nursing skills that can lead to increased survival and life of thalassemia patients, how to apply and comply with safe transfusion nursing standards ...

Number of pages: 112 Category: Paramedical

Dissertation for Master's Degree (Nursing Surgery Internal Training) Abstract: Introduction: Nurse plays an important and fundamental role in patient care and health. The health of nurses is at greater risk than other people in society for several reasons. One of the most important causes of tension and stress in nurses, which has not been addressed much, is the conflict between ...

Number of pages: 82 Category: Paramedical

Dissertation for Master's Degree in Nursing Education (Pediatrics) Abstract Introduction: Problem solving is a basic skill for living in today's age. Problem-solving skills and knowledge-based decision-making are among the expected behaviors of nursing students, and learning these skills should start from the student period. Purpose: The purpose of this study is to determine ...

Number of pages: 104 Category: Medical Sciences

Chapter 1 1-1 The field of research: Consciousness is awareness of oneself and the environment and response to external stimuli and internal needs. Consciousness is also a dynamic and variable state and has levels that are not really separate from each other and is in the form of a spectrum where full consciousness is at one end and coma is at the other end (1); Coma is a state ...

Number of pages: 110 Category: Management

Dissertation for receiving the master's degree ""M.A."" Trend: ""Marketing"" Abstract: In this research, factors affecting brand value and brand image in the hospital industry have been investigated. In this research, factors such as brand value, brand image, and factors affecting a successful relationship with customers include: trust, satisfaction, commitment, brand awareness, ...

Number of pages: 97 Category: Medical Sciences

Dissertation for receiving a general doctorate degree Abstract Introduction and purpose: Metallobetalactamases (MBL) are enzymes that are produced by non-fermenting Gram-negative bacilli such as Pseudomonas aeruginosa and make these strains resistant to carbapenems. As a result, Pseudomonas carrying metallobetalactamase genes are considered a serious clinical threat. Considering ...

Number of pages: 70 Category: Chemical - Petrochemical Engineering

Master's Thesis on Simulation and Process Design Abstract So far, many methods have been presented to remove phenol from wastewater, among them, the membrane bioreactor process has received attention in the last decade. The use of hollow fiber membrane contactor in this process is to avoid direct contact between two phases and increase the surface-to-volume ratio. In the current ...

Number of pages: 60 Category: Medical Sciences

Abstract The heart and circulatory system are one of the most important organs of the human body. Any disorder in these organs has a very noticeable effect on the functioning of the whole body, because the blood circulation system is responsible for providing the energy needed by all the organs of the body (including the heart itself). Heart diseases kill a large number of ...

Number of pages: 88 Category: Paramedical

Dissertation to receive a master's degree in special care nursing. Introduction: Hospitals need creative and innovative nurses in order to improve the quantity and quality of care, increase competition and efficiency, and reduce costs. The need for such nurses in special departments that provide complex and unique care to seriously ill patients is felt more. The present study ...

Number of pages: 60 Category: Medical Sciences

Dissertation for the degree of Doctor of General Medicine Title: Investigating the rate and causes of episiotomy in Yazidi and Al-Zahra Hospital Qom in 2013 Authors: Dr. Ruqieh Ahangari - Bahareh Karimi Hasnijeh Abstract: Introduction: Considering the complications such as infection, pain, hematoma, 3rd and 4th degree lacerations and that episiotomy seems to be more than ...

Number of pages: 103 Category: Electronic Engineering

Dissertation for Master's Degree Abstract Today, preventing losses caused by blackouts and undistributed energy is very important. Therefore, one of the most important issues in the operation of the distribution network is the renewal of the load, which has a great impact on the constant service to the subscribers. When a part of the network is cut off due to an error or ...

Number of pages: 111 Category: Paramedical

Master's thesis in special care nursing Abstract: Introduction: The patient who is admitted to the special care department is exposed to sensory deprivation for various reasons. The results of studies indicate the positive effect of sensory stimulation in preventing sensory deprivation, but the role of the family compared to nurses in performing sensory stimulation has not yet ...

Number of pages: 114 Category: Psychiatry

Psychology and Education of Exceptional Children Thesis for Master's Degree Abstract Lack of attention is one of the most common problems in mentally retarded children and this problem leads to psychological, academic and social damage. Helping mentally challenged children to increase their attention span will moderate many of their basic problems. Among the many therapeutic ...

Number of pages: 115 Category: Paramedical

Dissertation for obtaining a master's degree in the field of health and medical services management. Background abstract: The increasing importance of knowledge in today's era forces organizations to think more deeply about meanings such as creativity in technique, creativity in product, and organizational or strategic creativity. This issue makes organizations face challenges ...

Number of pages: 74 Category: Food and Packaging Industries

Dissertation for receiving a master's degree in food science and industry, food microbiology, abstract Since the occurrence of food poisoning in a hospital can endanger the lives of patients and other people who use hospital food in some way and sometimes have a weak immune system, it is very important to observe food hygiene in the hospital. Every person who prepares, prepares, ...

Number of pages: 210 Category: Management

Dissertation for M.A. Department of Public Management with Transformational Orientation Abstract The purpose of the current research is to investigate the relationship between organizational climate and job stress and creativity among the employees of Salam Insurance General Administration.

Number of pages: 123 Category: Educational Sciences

Dissertation for Master's Degree (.MA) Direction: Industrial and Organizational Abstract: The main purpose of this research was to predict empowerment based on organizational structure and knowledge management among the employees of the General Department of Health Insurance of Fars province. The descriptive research method was correlation type. For this purpose, among the ...

Number of pages: 92 Category: Psychology

Dissertation for Master's degree (M.A.) major: industrial and organizational, the relationship between organizational creativity and demographic characteristics with the productivity of organizational tasks of the employees of the General Department of Education of Fars province. The statistical population of this research was made up of all the employees of Fars Education ...

Number of pages: 84 Category: Psychology

Dissertation for receiving master's degree in public administration, human resources, abstract of the present research with the aim of determining the relationship between knowledge sharing and the job performance of the employees of the General Department of Labor Cooperative and Social Welfare of Isfahan Province. The statistical population of the research was 700 employees of ...

Number of pages: 223 Category: Psychology

Faculty of Humanities, Department of Psychology, Dissertation for Master's Degree (M.A.) Investigating the effectiveness of cognitive behavioral stress management group training on resilience, health control center, general health, and blood glucose hemoglobin in patients with diabetes by: Masoume Izadpanahi Abstract: The present study aims to investigate the effectiveness of ...

Number of pages: 126 Category: Psychology

Dissertation for M.A. Degree: Psychology Abstract: The purpose of this research was to evaluate the relationship between stress coping styles and general self-efficacy with job satisfaction of male and female nursing staff in Dezful city health centers. The sample of the research was 123 people (equivalent to the total research population) male and female residents of the health ...

Number of pages: 146 Category: Psychology

Dissertation: To receive a master's degree in the field of clinical psychology, abstract depression is a well-known term, but a challenging issue in the field of mental health. The purpose of the present study was to determine the effect of cognitive-behavioral group therapy on the feeling of loneliness and general self-efficacy of patients with major depression. The statistical ...

Number of pages: 141 Category: Management

Master's Thesis Field: Public Administration Major: Human Resources Abstract The purpose of this research is to investigate the effect of in-service training and its dimensions on the level of job satisfaction of nurses in public hospitals in Rasht city. The independent variable of this research is in-service training. In this research, Latif's 2012 four-dimensional model ...

Number of pages: 175 Category: Management

Dissertation for the Master's Degree in Public Administration, Human Resources, Abstract The general purpose of this research is to examine the relationship between emotional intelligence and the desire to leave a job. In the current research, the statistical population under investigation is the employees of the General Directorate of Sports and Youth of Gilan province with a ...

Number of pages: 118 Category: Management

Dissertation for obtaining a master's degree in human resources. Abstract The general purpose of this research is to examine the relationship between servant leadership and trust in the leader. The research method is descriptive and its purpose is practical, and the method of collecting data is field and the instrument is a questionnaire. In the current research, the statistical ...

Number of pages: 123 Category: Management

(Introduction) Today, knowledge is increasingly considered as the most important strategic asset of organizations, and an important resource for achieving sustainable competitive advantage. Davenport and Prasak [1] (1998) consider knowledge as a combination of experiences, values, evidence-based information and expert opinions that provide a framework for evaluating new ...

Number of pages: 145 Category: Management

Dissertation for M.A. degree Abstract: In this article, the effective factors in empowering the employees of the General Directorate of Technical and Vocational Education of Tehran province have been examined. The main question of the research is whether the factors (feeling of meaning, feeling of being effective, feeling of choice, feeling of competence, feeling of trust) are ...

Number of pages: 280 Category: Management

Dissertation for Master's Degree (M.A.) Major: Human Resource Management Abstract Emotional intelligence is the ability to control one's own and others' emotions and emotions, accept the views of other people and control social relationships, and it includes a wide set of skills and talents that are effective in the fate and lifestyle of people. The purpose of this research is ...

Number of pages: 132 Category: Management

Master's Thesis Field: Public Administration Direction: Human Resources Abstract: Attention to the issue of servant leadership has increased in recent years, and all kinds of commercial, non-profit, educational organizations, as well as government organizations have used the principles of servant leadership to manage their organizations. The main goal of this research is to ...

Number of pages: 192 Category: Physical Education - Sports

Faculty of Humanities, Department of Physical Education and Sports Sciences Thesis for Master's Degree (M.A.) Major: Sports Management Abstract The purpose of this research is to investigate the relationship between social capital and job satisfaction and organizational commitment of the employees of the General Department of Sports and Youth in Fars Province. The statistical ...

Number of pages: 87 Category: Physical Education - Sports

Dissertation for Master's Degree (M.A) in Sports Management Abstract: In recent years, organizational citizenship behaviors as extra-role behaviors of employees have received much attention due to the significant effects they have had on the effectiveness and success of organizations. Identifying and strengthening the areas of occurrence of such behaviors improves the ...

Number of pages: 168 Category: Physical Education - Sports

Dissertation for Master's Degree (M.A) in Sports Management Abstract: In recent years, organizational citizenship behaviors as extra-role behaviors of employees have received much attention due to the significant effects they have had on the effectiveness and success of organizations. Identifying and strengthening the areas of occurrence of such behaviors improves the ...

Number of pages: 316 Category: Management

Department of Business Management - Policy Direction of Doctoral Dissertation Abstract of the studies conducted on strategies related to performance evaluation, shows that there is no comprehensive model of performance evaluation for regulatory organizations in Iran. The main purpose of this research is to design a pattern of performance evaluation strategies for the regulatory ...

Number of pages: 280 Category: Management

Dissertation for obtaining a master's degree in the field: business management, international marketing. Abstract: With increasing complexity and uncertainty in today's highly competitive market environment, companies have turned to brand extension techniques in order to maintain their survival and profitability. Chika food products company, as one of the leading brands in the ...

Number of pages: 111 Category: Management

Dissertation for Master's Degree in Public Administration (M.A.) Major: Human Resource Management Abstract: The main purpose of this research is the relationship between managers' commitment to employees and their job performance in the General Department of Tax Affairs of Gilan Province. The statistical population of the current research is 840 employees of the General ...

Number of pages: 66 Category: Management

Dissertation for M.A degree in Insurance Management Abstract Today, health and medical centers, especially hospitals, have allocated a major part of the resources allocated to the health and medical sector. Therefore, controlling these resources in order to use them correctly and efficiently and prevent them from being wasted is considered one of the important tasks of ...

Number of pages: 155 Category: Physical Education - Sports

Abstract The aim of this research was to ""explain the relationship between organizational culture and organizational justice with the job satisfaction of the employees of the General Department of Sports and Youth of Fars Province"". According to the nature of the subject and research objectives, descriptive research method has been used. The statistical population of the ...

Number of pages: 141 Category: Management

Dissertation for Master's Degree in Public Administration, Human Resource Orientation Abstract The general purpose of this research is to examine the relationship between emotional intelligence and conflict and creativity. The research method is descriptive and its purpose is practical, and the data collection method is field and the tool is questionnaire. In the current ...

Number of pages: 72 Category: Health - Health

Dissertation for Master's Degree in Healthcare Management Abstract: Introduction and purpose: Direct out-of-pocket payments are one of the sources of financing in the health system, which today has faced many households with back-breaking health costs. The purpose of this study is to estimate the out-of-pocket costs of diagnostic outpatient services in Qazvin teaching hospitals. ...

Number of pages: 102 Category: Management

Dissertation for M.A. Master's Degree in Executive Management, Strategic Management, Abstract: Effective and successful managers pay attention to the emotional capabilities of people, and in their communication they can understand the emotions and feelings of others and react accordingly.