Download more than 100 examples of thesis, proposal and project topics about crm adoption rate in editable WORD file format at undergraduate, graduate and doctoral levels for use and reference in research, articles, theses, student and academic projects.
Dissertation for Master's Degree in Public Administration ""M.A"" Direction: Finance Abstract It is believed that customer relationship management (CRM) can be very useful in empowering organizations to realize customer focus and therefore it is on the agenda of many organizations. Although many studies have been conducted on the category of customer relationship management, ...
Dissertation for Obtaining an M.A. degree in the field of educational management in the academic year 1393-1394. Abstract: Recently, a new concept has been proposed in the theoretical foundations of management, which is called organizational maturity.
Master's Thesis in Social Communication Sciences Abstract 1 First Chapter: Generalities of Research Introduction 3 Statement of Problem 5 5 Necessity and Importance of Research 6 Research Objectives 7 Research Questions 7 Research Hypotheses 9 Research Methodology 9 Statistical Population 10 Data Collection Method 10 Data Analysis Method 10 Research Scope 10 Theoretical ...
Dissertation for Master's Degree (M.A.) Major: ""Insurance Management"" Introduction: Currently, the knowledge society or knowledge-based economy is characterized by factors such as increased competitiveness, technological innovation, and the global nature of markets. In this regard, companies should pay a lot of attention to knowledge when conducting their business, because ...
Dissertation for Master's Degree (M.A.) Orientation: International Abstract: The purpose of this research is to investigate the effect of CRM on the quality of customer communication. The method used in the current research is review (documentary-library) and survey, which is the most common method in quantitative research. In this research, in order to collect the desired data ...
Abstract Adopting a suitable currency regime and equilibrium exchange rate is one of the important and sometimes controversial issues. Some economists believe that the low nominal (or real) exchange rate causes export stagnation and reduced incentives for domestic production to replace imports. Others believe that the policy of devaluation of the national currency or high ...
Dissertation for M.A. specialization: accounting, abstract change of auditors in professional circles is due to various reasons. In addition to the compulsions that capital market managers have considered to change the auditor, the change of auditor may be caused by the existing corporate governance mechanisms within the organization in such a way that they choose the auditor ...
Master's Thesis of Business Management-Marketing Knowledge Management (KM) and Customer Relationship Management (CRM) are two key tools for any company in the current competitive environment. Also, knowledge management is an important issue in the implementation of customer relationship management. Customer relationship management begins with a work strategy. This strategy ...
Dissertation for Master's Degree in Executive Management Abstract: The review of information technology acceptance models shows that several competitive models have been presented, each of which has a different set of determining factors. In this research; User acceptance using the unified theory of acceptance and application of technology (UTAUT[1]) by Venkatesh et al. (2003), ...
Dissertation for Master's Degree in Management Abstract Today, companies and organizations operate in the era of customer-oriented economy, in which the customer is the real ruler of the market, and this approach is the result of excess production capacity. Therefore, companies should learn how to focus on the quality of the introductory service, which is actually the first ...
Dissertation for receiving a master's degree in the field of executive management, strategic orientation. The abstract of this research was carried out under the title of investigating the effect of technical and vocational training on the employment of released prisoners in Meshkinshahr city, using a survey method in 2012. Since one of the main factors and parameters of the ...
Dissertation for Master's Degree in Executive Management, Marketing and Export Orientation Abstract: Efficient management of customer relations is an important challenge in business competition. Organizations need information about who their customers are, what their expectations and needs are, and how to meet their needs. This research investigates the relationship between ...
Dissertation for receiving a master's degree in the field of executive management of strategic orientation, March 2013. The present research is a survey in terms of method and applied in terms of purpose. The statistical population of the current research is Ka
Thesis of Master's Degree in Business Management (Financial Management) October 2013 Chapter 1 General Research 1-1) Introduction Income tax expense is one of the most important expenses of companies.
Dissertation for obtaining a master's degree in public management Human Resources Winter 2013 The aim of this research is to investigate the relationship between the quality of work life and customer relationship management in
Dissertation for receiving a master's degree in architecture, architectural orientation, 2013 abstract, pristine natural environments or local protected areas are considered suitable for ecotourism, and the development of tourism in
Master's thesis in the field of demography, abstract of the study of the relationship between women's independence and fertility behavior (case study: women aged 15-49 in Shiraz city) Despite the different conditions under which many women live around the world, population growth rates have decreased significantly over the past 30 years. Reproduction is a key factor in women's ...
Thesis for receiving the degree of M.Sc. Industrial Engineering-Industrial Engineering Summer 2013 Abstract: In today's age, are there fewer companies? It can be seen that it is exclusively related to the production of a product.
Dissertation for Master of Public Administration (M.A) majoring in public financial management Abstract: Currently, the operational budgeting method is one of the budgeting methods used in developed countries. The history of this method goes back to the aftermath of World War II and the United States of America. In recent years, the term ""operational budgeting"" which ...
MBA Master's Thesis Strategy Orientation Abstract In global competition, customer demand for high quality and fast service has made companies unable to handle all the work alone. Based on this, activities such as material procurement, product production and planning, product storage service, inventory control, distribution, delivery and customer service have now been transferred ...
Master's thesis in information technology management, comprehensive quality trend, first chapter, introduction, the emergence of the global village, which has been in existence for several decades, has brought about tremendous changes in matters related to the management and organization of organizations, which unfortunately, not only did our country not contribute to its ...
Dissertation for M.A. Abstract industrial tendency in a situation where manufacturing companies are engaged in activities under intense competition, they produce diverse products and sometimes they do not pay attention to the environmental effects of using different materials. This is while the implementation of environmental management practices such as green supply chain ...
Master's thesis in accounting, decision-making is one of the issues that humans have always faced. Decision making requires information. Managers and investors are among the people who always face this problem. Among the various information that managers and decision makers need to make their decisions, financial and accounting information has a special place. Accounting is one ...
Master's thesis in the field of management, business management, financial management, abstract of the present research has evaluated the acceptance of internet banking by customers using Davis's technology acceptance model. The research method used is descriptive and correlational research. The target statistical population is those who have accounts in Parsian Bank branches in ...
Dissertation for Master's Degree (M.A.) Direction: Government Introduction Over the past few decades, the concept of intelligence has been increasingly introduced in the history and research of psychology and management as a structure that is related to multiple human behaviors in different environments. On the other hand, nowadays intelligence [1] has become the prefix of many ...
Master's Thesis of Business Administration, Domestic Business, Abstract: Intellectual capital is one of the most important organizational assets known in organizations today. In modern management attitudes, the use of assets such as human capital, structural capital, and communication capital plays a significant role in the development of businesses, among which banks, as one of ...
Dissertation for Master's Degree in Business Management (International Marketing) Abstract: During the last decade, the intensification of competition among banks in order to gain a greater share of the market has led them to pay attention to a more detailed and deeper understanding of the needs and demands of customers. In this regard, it is necessary to pay attention to the ...
Dissertation for Master's degree in Geography and Urban Planning (M.A.) Abstract: The physical and spatial form of Kiashahr is related to specific and distinct periods. The initial core of the city was formed in the eastern part of the city and below the center of the current city, after that two other parts (Bala Mahaleh and Middle Mahaleh) which are located in the two parts ...
Department of Business Management Thesis for Master's degree (M.A.) Abstract: One of the most important stages of the planning process is the evaluation of plans and programs. This process helps to optimize the decisions and finally to the feasibility and realism of the plans. Evaluation can be considered as an important factor in improving the effectiveness and correcting the ...
Papannameh for receiving a master's degree in the field of psychology, general orientation. The abstract of the present research was conducted in order to construct and standardize the academic compatibility test. To make this test, all tests related to compatibility were studied and reviewed, and after conducting interviews with a number of students and removing and changing a ...
Thesis for obtaining a master's degree in business management, insurance management, abstract: Undoubtedly, managers play a decisive role in increasing the effectiveness of insurance organizations, and conflict management is very important in such organizations. The general purpose of this research was to investigate the relationship between conflict management styles and the ...
Dissertation or Dissertation for Master's Degree in Information Technology Management, Advanced Information Systems, Abstract [1] Persian e-commerce as one of the most important aspects of innovation in business processes has been used by many organizations and companies worldwide. Small and medium-sized companies, as the main economic part of any country, play a fundamental ...
Evaluating the readiness to use an enterprise solution (ERP) based on critical success factors (case study: Iran Khodro Diesel Company) Abstract The enterprise resource planning system is a software package with a wide application that integrates all the functions of the organization in a single system. In order to successfully implement an ERP[i] project in the organization, it ...
Thesis for obtaining a master's degree in business management, domestic business orientation. Abstract Nowadays, internet banking, using web and internet technology, enables customers to carry out their financial activities in a virtual environment. The research conducted on the acceptance of internet banking by customers enhances the understanding of customer's opinions about ...
Master's Thesis of Business Administration - Internal Business Orientation Abstract Considering the development of a competitive environment between the challenge of customer satisfaction and creating more loyalty, it suggests that companies and organizations resort to new marketing strategies in order to satisfy their customers as much as possible. One of the strategies to ...
Dissertation for Master's degree (M.A) specialization: ""International Business"" Abstract: The development of wireless technologies and tools in recent years has created a new opportunity to provide new banking services under the title of mobile banking. By using mobile banking, customers can benefit from banking services quickly and conveniently at any place and time. Today, ...
Master thesis of information technology engineering, information systems management, abstract cloud computing as a new computing model in which software, hardware, infrastructure, platform, data and other resources are provided to cloud users virtually and as a service, on demand and through the internet by cloud providers. This model is based on pay-per-use, that is, users pay ...
Thesis for obtaining a master's degree in the field: business management - marketing orientation Abstract: Objectives: The purpose of this research is to investigate the impact of market orientation on the performance of manufacturing companies in Gilan province through innovation and competitive advantage. Methods: The statistical population of the research includes ...
Master's Thesis (M.A.) Business Management (Transformation Management) Abstract: Information technology has long been one of the most fundamental factors of transformation in human life. The function of any technology in societies depends entirely on its culture. Organizational culture causes common understanding and agreement on organizational procedures, and at the same time, ...
Thesis for obtaining a master's degree in the field: business management - marketing orientation. Abstract Today, information technology has influenced all the different areas of life and the business environment and has caused transformation, acceleration and facilitation of affairs. This impact on the tourism industry as one of the most employment-generating industries in the ...
Dissertation to receive master's degree in management Abstract: In this research, the level of talent and acceptance of knowledge management in Darya Gostar Container Services and Transport Company of Kish has been investigated. The main purpose of this research is: to investigate the ability of Darya Gostar Kish company to implement knowledge management. In this research, we ...
Dissertation for Master's Degree in Marketing Management, Internal Orientation Abstract: The increasing progress and development of information and communication technology has created deep and extensive effects in business processes, and the Internet as the most effective electronic marketing platform with wide coverage has made it possible for companies to reach various ...
Dissertation for Master's Degree in Information Technology Management, Advanced Information Systems, Abstract Air transportation is one of the most important types of transportation in today's life. Considering the considerable importance of the customer as a source of revenue for airports and as a result the increasing importance of effective customer relationship management, ...
Dissertation for the Master's degree ""M.A"" field of business management - marketing orientation Abstract E-commerce provides a potential field to help create simple, smooth, productive, transparent and effective relationships between commercial sectors and consumers, consumers with commercial sectors, consumers with each other and commercial sectors with each other. Therefore, ...
Dissertation for receiving a master's degree in the field of executive management in the field of marketing Abstract Development of technology is one of the most important features of the new era. E-government means the adoption of technologies by the government in order to increase the efficiency and productivity of public services, and identifying obstacles is one of the ...
Master's Thesis of Information Technology Engineering Abstract In today's world, the Internet and its most important service, the Web, has caused many changes and transformations in human life. The Internet provides all the needs of people to communicate with each other, to obtain information in any field, play and entertainment, education and any field that comes to mind. The ...
Dissertation for Master's Degree in Business Administration-Marketing Abstract Successful implementation and implementation of customer relationship management requires the correct design and formulation of goals and strategies with structure, culture (or human resources) and organizational technology. Although there has been a lot of research on the reasons for the failure of ...
Master's Thesis: MBA Persian Abstract: The purpose of this research is to examine the causal relationship between social capital and the financial development of Iran's economy, emphasizing the long-term relationship between them. For this purpose, an inverse index of social capital and a basic index of financial development were used, and then the coefficients of the model were ...
Dissertation for obtaining the master's degree ""M.A"" Field: Business Management Orientation: Domestic Abstract: Today, mobile banking enables customers to carry out their financial activities in a virtual environment. The research results show that the unique feature of mobile banking, such as usefulness, convenience, and high speed, has caused customers to show their desire ...
Academic Thesis for Master's degree (M.A) Field: Business Management-Insurance Management Abstract The increase in competition, the dynamism and complexity of the environment, the growth of customer expectations and the emergence of new innovations in the country's service industry have created many changes in the attitude of organizations towards the customer and made them ...
Master's Thesis Field: Management, Orientation: Government Abstract: Considering the importance and position of electronic banking and the growing trend of bank-related services in recent years in the country, now financial and credit institutions and banks have well understood that maintaining the position and effective development is not possible without using scientific and ...
Thesis for receiving the master's degree ""M.A."" Field: Business Management, Orientation: Domestic Business Abstract: Today, the economic and commercial progress of the country depends on the progress of the banking industry, in line with other industries of the country, as well as the banking industries of other advanced countries. Currently, a high percentage of the ownership ...
Master's Thesis in Media Management Abstract In this research, we have tried to investigate the relationship between leadership style and organizational atmosphere with employee motivation in the Islamic Republic of Iran Broadcasting Organization, and 384 people were selected as a sample through systematic sampling. After examining the demographic information of the sample ...
Master's Thesis, Public Administration, Human Resources, Abstract The purpose of this research is to examine the role of intellectual capital in facilitating knowledge management in the technical and professional organization of Sistan and Baluchistan province. The statistical population includes all managers and experts of the technical and professional organization of Sistan ...
Dissertation for the Master's Degree in Business Administration (M.A) Major: Marketing Abstract The aim of this research is to design a conceptual model of sustainable tourism based on sustainable marketing. This model includes independent variables of social stability, political stability, service quality, environmental sustainability, cultural sustainability, sustainable ...
Master's thesis in the field of civil engineering, river engineering, abstract, the lack of water resources and the poor quality of drinking water in the city of Qom, due to the predicted warming of the climate and the increase in the population, as well as the lack of a reliable water source within the limits of this province, reveal the necessity of carrying out the water ...
Dissertation for Master's Degree (M.A.) Field: Business Management Abstract Customer relationship management is one of the achievements of the information and knowledge age, and due to its characteristics, today organizations are seriously seeking to benefit from its results. The present research has been conducted with the aim of investigating the factors influencing the ...
Academic Thesis for Master's Degree Field: Physical Education Major: Sports Physiology Abstract High blood pressure is one of the chronic non-communicable diseases that has become an epidemic in recent decades. Studies show that this disease is more and more pronounced among obese, overweight and sedentary people. The purpose of this study is to investigate the correlation ...
Dissertation for receiving the master's degree ""M.A."" Trend: ""Marketing"" Abstract: In this research, factors affecting brand value and brand image in the hospital industry have been investigated. In this research, factors such as brand value, brand image, and factors affecting a successful relationship with customers include: trust, satisfaction, commitment, brand awareness, ...
Abstract In this research, the effect of different degrees of burial in windy sand on some physiological and vegetative characteristics of Qara Dagh and Rames species was measured. One-year-old saplings of Qarhadagh and Rames species were obtained from the nursery of the General Department of Natural Resources of Yazd province and subjected to five control treatments, burial ...
Dissertation for obtaining a master's degree in the field of health and medical services management. Background abstract: The increasing importance of knowledge in today's era forces organizations to think more deeply about meanings such as creativity in technique, creativity in product, and organizational or strategic creativity. This issue makes organizations face challenges ...
Thesis for obtaining a master's degree in the field: Agricultural Engineering-Horticultural Sciences, specialization: Physiology and breeding of fruit trees. Abstract Enzymatic browning is the most important physiological abnormality that strongly affects the post-harvest quality and storage life of Japanese parsnip. In order to investigate the effect of distilled water and a ...
Master's Thesis in Energy Systems Abstract In recent years, the possibility of using solar energy for cooling and dehumidification has occupied the human mind. Solar absorption cooling systems (Solar Absorption Cycles) have advantages such as not being environmentally dangerous and low energy consumption, especially during electrical peak hours. In addition, since the cost of ...
Master's thesis in the field of mechanical engineering in the field of energy conversion. Abstract The increasing use of fossil resources, the increase of greenhouse gases and the strict standards of car pollutants are the main incentive to use biodiesels as an alternative fuel for diesel engines. Air pollution, global warming, limited and expensive fossil resources are among ...
Dissertation for obtaining a master's degree in the field: Agricultural Engineering, specialization: Agricultural Management. Abstract This research has tried to investigate the factors affecting the acceptance of Noghandari, and also to analyze the reasons for the lack of acceptance by farmers. For this purpose, the Noghandaran community of Langrod and Shaft regions, ...
Dissertation for Master's Degree in Educational Psychology Spring 2019 Abstract Concept map is one of the teaching-learning strategies that can facilitate meaningful learning in students and relationships
Abstract The main purpose of the research is to investigate the relationship between business strategy and profit quality in companies admitted to the Tehran Stock Exchange market. The statistical sample of the research includes 145 companies accepted in Bo
Abstract The main purpose of the research is to investigate the relationship between business strategy and profit quality in companies admitted to the Tehran Stock Exchange market. The statistical sample of the research includes 145 accepted companies
Dissertation for Master's Degree (MA) Field: Educational Management Orientation: Educational Management Abstract: Purpose: The general purpose of this research is to investigate the role of addiction to information technology on self-regulation and development strategies.
Thesis for receiving the M.A. degree. State management summer 2013 abstract: Strategic thinking is important to see something that others don't see, to discover a hidden need
Thesis of the master's degree in the educational field: MBA 2013 Farsi Abstract Many business managers consider marketing to mean sales or advertising, while the concept of market
Thesis for obtaining a master's degree (M.A., business management, international orientation, academic year 92-91, abstract, increasing competition, especially in the service sector, paying more attention to customer retention.
Dissertation of master's degree in the field: MBA management with marketing orientation Fall 2011 Persian Abstract: This research seeks to extract a model for selecting brand development strategies. In this research, S
Dissertation for obtaining a master's degree in industrial management (production orientation) (case study of universities in Semnan and Golestan provinces) Summer 2011 Abstract: In the world economic system and increasing competition
Thesis of master's degree in tourism management, planning and development trend, spring 2013, abstract in today's world, program Strategic planning is considered as an important building block for development and is necessary
Thesis of master's degree in the field: business management, orientation: international marketing Academic Year: 1391-1390 Abstract: This research aims to investigate investment attraction strategies and its obstacles in industrial development from
Chapter 1: Overview of Research Chapter 1- Overview of Research 1-1- Introduction: One of the goals of the economy of any country is to achieve high employment, and economic policy makers should always respond to changes in employment.
The thesis of the master's degree course in the field of economic sciences, February 2013, is an abstract of the prediction of effective tools and solutions for the purpose of planning and compiling financial methods. Prediction accuracy is important
Thesis for obtaining a master's degree in accounting. Abstract: Auditing institutions have important theoretical and empirical concepts for determining audit fees. They use various factors for the pricing of auditing services, and many researches have been done in relation to the identification and evaluation of these factors. The factors considered in most studies include risk ...
Master's Thesis of Social Communication Sciences, the field of research in communication. Abstract: Social capital as one of the components of growth and progress in general and social development in particular has received serious attention from social science research areas to measure the quality of social interactions. In general, the amount of social capital in each group or ...