Download more than 100 examples of thesis, proposal and project topics about citizen satisfaction in editable WORD file format at undergraduate, graduate and doctoral levels for use and reference in research, articles, theses, student and academic projects.
Dissertation for Master's Degree (M.A.) Major: Industrial and Organizational Relationship between Emotional Intelligence and Job Satisfaction with Organizational Citizenship Behavior of Finance Employees of Fars University of Medical Sciences Abstract In this research, the effect of organizational citizenship behavior, emotional intelligence on job satisfaction of finance ...
Dissertation for Master's degree (M.A.) specialization: urban planning. Today, evaluating the quality of the company's services and its relationship with customer satisfaction plays a significant role in the company's performance and strategic goals. In the case of proper service, it leads to common satisfaction and ultimately leads to an increase in the company's performance in ...
Thesis for obtaining a master's degree in the field of educational management in the summer of 2013 Abstract: The present study was conducted with the aim of investigating the relationship between the use of information technology and the satisfaction of students of the Faculty of Agriculture, Urmia University.
Dissertation for receiving a master's degree in the field of executive management, strategic management, June 2013. Abstract: The purpose of this research is to investigate the relationship between transformational leadership and organizational citizenship behavior of employees.
Dissertation for Master's degree (M.A.) orientation: industrial and organizational evaluation of the effect of the quality of work life and organizational citizenship behavior on the organizational effectiveness of the employees of the Fars Medical Emergency Management Center. The statistical population of this research is made up of all the employees of Fars Medical Accident ...
Dissertation for Master's degree (M.A.) orientation: industrial and organizational predicting anti-productive behaviors based on five major personality factors and organizational citizenship behaviors in employees of Khomeinishahr Islamic Azad University Abstract The purpose of this research was to predict counterproductive behaviors based on five major personality factors and ...
Abstract: The Social Security Organization, as the largest insurance organization in Iran, is the only complete provider of social support that can be operationalized in an organization. Such as: retirement pension, disability of survivors, provision of medical expenses, provision of unemployment insurance, family assistance, marriage allowance, compensation for sickness wages ...
Master's thesis in the field of business management (marketing) Abstract: The present research was conducted with the aim of determining the relationship between internal marketing and organizational citizenship behavior with regard to the moderating role of distributional leadership in Bank Mellat branches of Ilam province. The research method used is descriptive and ...
Dissertation for Master of Social Sciences (M.A) Degree: Research Abstract The general purpose of this research is to investigate the level of particularism among the citizens of Ardabil city and the factors related to it. The theoretical framework of the research is derived from the theories of Parsons, George Herbert Mead, Giddens, Fukuyama, Putnam, Inglehart, Malekpour, ...
Dissertation for obtaining a master's degree in public administration-transformation. Abstract: Extensive changes and globalization in today's world require a different and new leadership style that realizes the goals of the organization with the optimal use of material and human resources and assets and is able to develop capacities and use them. Leaders who by creating new ...
Dissertation for Master's Degree in Educational Management Abstract: The purpose of this research was to investigate the relationship between social intelligence, organizational citizenship behavior, and organizational creativity of the employees of Bu Ali Sina University, Hamedan, in the academic year of 2013-2014. The statistical population included all 777 employees (587 men ...
Dissertation for Master's Degree (M.A) in Business Administration, Orientation: ""Transformation Management"" Abstract: Currently, the success of organizations directly depends on the effective use of human resources. In contemporary attitudes to organizations, human beings play a pivotal role in organizational transformation, and great organizational transformations originate ...
Measuring the components of service quality provided to customers by two stores, Citizen and Hyperstar, and comparing them. Abstract: In the highly competitive market of the service industry, the services provided by different service organizations are very similar, and the lack of differentiation with competitors will cause customers to tend to them, creating a tool for ...
Thesis for Master's Degree in Educational Management Persian Abstract The main purpose of this research is to investigate the relationship between negative emotions and organizational citizenship behavior among the employees of Razi University, Kermanshah. The statistical population studied in this research is all the members of the faculty of Razi University of Kermanshah who ...
Master's Thesis (Training and Human Resources Improvement) Abstract: In today's era, the importance of citizens is understood as one of the most important resources of the organization, and their behavior is also considered very important. This is why many researchers have analyzed citizenship behavior, and on the other hand, the work environment is one of the factors that play ...
Dissertation for Master's Degree (M.A.) Direction: ""Strategic"" Dissertation Abstract (including summary, goals, implementation methods and results obtained): Throughout history, one of the basic desires of man has been to implement justice and realize it in society. The implementation of justice in society and especially in organizations makes people perform their duties with ...
Dissertation to receive a master's degree thesis, abstract of the thesis (including summary, objectives, implementation methods, and results obtained) Today, positive behaviors beyond the role, under the title of ""Organizational Citizenship Behavior (OCB)"" have been considered, in research, several variables such as job satisfaction, organizational justice, organizational ...
Dissertation for M.A. degree. Abstract Considering the importance of customer satisfaction in the use of new technologies in the distribution of goods and services, as well as the widespread use of smart fuel cards, which are being implemented as one of the new methods of providing services; Therefore, investigating the impact of providing services in the form of new methods on ...
Dissertation for Master's degree (M.Sc.) Field: Geography and Urban Planning Abstract of the 20th century considering the increase in urban population, change in lifestyle, the distance between stakeholders, managers and urban planners, sustainable development has been proposed as one of the most important paradigms of urban management at different levels. One of the main ...
Academic Dissertation for Master's Degree Abstract In today's highly competitive world, organizations are constantly searching for new ways to maximize performance and effort. are their employees. Organizational citizenship behavior is extra-role and spontaneous behavior that puts employees in a position to voluntarily go beyond the expectations of their duties and job ...
Thesis for receiving the master's degree ""M.A."" Orientation: Transformation Abstract: Investigating and identifying factors affecting organizational citizenship behavior can be very important for all organizations and companies, including the social security organization. In this regard, the present research was conducted with the aim of determining the relationship between ...
Faculty of Humanities, Department of Physical Education and Sports Sciences Thesis for Master's Degree (M.A.) Major: Sports Management Abstract The purpose of this research is to investigate the relationship between social capital and job satisfaction and organizational commitment of the employees of the General Department of Sports and Youth in Fars Province. The statistical ...
Dissertation for Master's Degree (M.A) in Sports Management Abstract: In recent years, organizational citizenship behaviors as extra-role behaviors of employees have received much attention due to the significant effects they have had on the effectiveness and success of organizations. Identifying and strengthening the areas of occurrence of such behaviors improves the ...
Dissertation for obtaining a master's degree in business management, orientation: internal, abstract: the topic of service quality in today's world has a special place in customer marketing. But this issue is doubly important in relation to patients. Because following the correct tips and principles of providing services to patients can play a significant role in the physical ...
Dissertation for Master's degree (M.A.) Abstract The success of service organizations in line with market-oriented activities requires that the commitment of employees is guaranteed. One of the ways to achieve such a commitment is to implement internal marketing programs. Considering the importance of internal marketing and market orientation, the present research tries to ...
Dissertation for receiving a master's degree in the field of executive management with a focus on marketing. Abstract The purpose of this research is to investigate the relative importance of the dimensions of service encounter quality and service quality in the satisfaction of Mellat Bank customers in Meshginshahr city using the descriptive-correlational research method. For ...
Field of study: executive management, orientation: marketing, introduction, with the expansion of information technology, all aspects of human life have undergone a fundamental transformation, so that the current world has undergone a complete transformation, perhaps it can be said that the current industrial world has no choice but to choose this transformation, and stagnation ...
In order to obtain a master's degree (M.A.) in the field of study: public administration, human resources, the abstract of the present research was conducted with the aim of studying the effect of organizational communication on job satisfaction and organizational commitment of the employees of Housing Bank of Gilan province. The method of conducting the present research is ...
Abstract The aim of this research was to ""explain the relationship between organizational culture and organizational justice with the job satisfaction of the employees of the General Department of Sports and Youth of Fars Province"". According to the nature of the subject and research objectives, descriptive research method has been used. The statistical population of the ...
Dissertation for receiving the Master's degree (M.A) in Public Administration-Transformation. Abstract In this research, while stating the importance and necessity of conducting the research, the general introduction of the research topic was discussed. In the second chapter, the definitions and constituent elements of each of the concepts were first mentioned, and finally, the ...
Dissertation for Master's Degree (M.A.) Major: Sports Management Abstract The purpose of this research is to investigate the relationship between social capital and job satisfaction and organizational commitment of the employees of the General Directorate of Sports and Youth in Fars Province. The statistical population of the research includes 138 people; Considering that the ...
Dissertation to receive the master's degree ""M.A."" February 2013 Persian sources Abstract The purpose of this research was to compare the effect of real and virtual laboratory on learning experimental sciences. society
Executive Management Master's Thesis Abstract In today's marketing, the cost of losing a customer is equal to losing the benefits of the service that customer needs throughout his life. Insurance can be considered as one of the vital economic arteries of any country. The main goal of insurance marketing management is to attract new customers and retain previous customers and ...
Dissertation for Master's Degree in Social Welfare Planning Abstract: Social capital is one of the most important growing concepts in social sciences and its scope of application in other sciences is increasing. This concept is considered as the missing link in development and like other capitals, it is productive and is a suitable platform for the exploitation of economic, ...
Dissertation for Master's Degree in Social Sciences Abstract: The present study was conducted with the aim of investigating the relationship between social factors and the level of political awareness of women in Garami city. The research method in this study is a survey, and the statistical population includes all women over 20 years old in the city of Garami, which is about ...
Thesis for receiving the master's degree in architectural engineering (M.A) fall 2013 Abstract Today, the elderly constitute a large segment of the population of any society, due to the control of population growth and
Dissertation for Master's Degree (M.A.) Orientation: Industrial and Organizational The Impact of the Psychological Atmosphere Governing the Organization and Core Self-Evaluations on the Work Enthusiasm of Gar Miankoh Company's Employees Abstract This research was carried out with the aim of investigating the impact of the psychological environment governing the organization and ...
Dissertation for receiving a master's degree (M.A.) Major: Preschool education and comparison of the effect of education based on multiple intelligences and the conventional method on the learning of science lessons of 7-8-year-old female students in Shiraz elementary schools in the academic year 2013-2018. It was 2012. Applied research with pseudo method
Master's Thesis in Urban Affairs Management Abstract Municipality is one of the most key organizations that plays an important role in providing urban services to citizens. By applying the knowledge of information technology and telecommunication systems as well as the ability of internal and experienced specialists in urban management, this organization has created a system ...
Master's thesis in the field of sociology, abstract of the meaning of orientation; People's orientation towards various topics and issues of the society, and specifically in this research, people's political orientations. In fact, people of every society tend to different political tendencies such as reformism, conservatism and radicalism due to several factors. Based on this, ...
Thesis for obtaining a master's degree in the field: Geography, Tourism Planning, Abstract: In recent years, rural tourism has received serious attention as one of the aspects of rural development in the whole world. In this type of tourism, the goal is to identify the various natural and human talents of the villages and develop the factors that cause tourists to enter and use ...
Master's thesis in the field of management, business management, financial management, abstract of the present research has evaluated the acceptance of internet banking by customers using Davis's technology acceptance model. The research method used is descriptive and correlational research. The target statistical population is those who have accounts in Parsian Bank branches in ...
Faculty of Management Master's Thesis in Urban Affairs Management Abstract: The occurrence of corruption, which means the abuse of legal power in order to secure personal benefit; In all the countries of the world, it is considered one of the most important issues of managing the affairs of countries and cities at micro, medium and macro levels. In a way that brings with it many ...
In the current situation known as late modernity, where the lines and borders of social distinctions are formed based on lifestyles and cultural consumption, the dimensions, levels, qualities and methods of body management [1] have become very complex and important. In general, in this era when the world has become a multicultural phenomenon [2], advanced technology has pushed ...
Dissertation for Master of Social Sciences (M.A) Degree: Researcher Abstract Professional values ??are the basis of employees' performance, which guide employees' interactions with citizens, colleagues, other professionals, and the general public, and provide a framework for commitment to the welfare of citizens and guidance for ethical behavior in the provision of humanitarian ...
Dissertation for Master's Degree in Remote Sensing and Geographical Information System - Water and Soil Resources Abstract The increase in population and the excessive development of cities, especially in their outskirts, regardless of environmental and human characteristics, has caused irreparable damage to the environment and its residents. For this reason, the issues of ...
Master's thesis in the field of educational psychology. Abstract: Investigating the relationship between emotional intelligence and moral intelligence with quality of life: the mediating role of empathy. The present study was conducted with the aim of investigating the mediating role of empathy in the relationship between emotional intelligence and moral intelligence with ...
Dissertation for the master's degree in the field of executive management, strategic orientation, abstract of the traditional approaches of urban management in Iran has created a confrontational atmosphere instead of an interactive atmosphere between citizens and municipalities, which good urban governance is one of the ways to deal with it. The purpose of this research is to ...
Dissertation for Master's Degree in Executive Management Abstract: Introduction: Hospital information system is one of the effective factors in the knowledge management of healthcare and medical organizations, this research was conducted with the aim of determining the impact of the use of hospital information system on the knowledge management of managers in teaching-treatment ...
Master's Thesis in Geography and Urban Planning Chapter 1 General Research 1-1- Introduction Although urbanization in the world has a long history, the creation and expansion of new cities was mainly influenced by the industrial revolution in the 19th century. Population growth, diversity in production methods, the formation of public goods production system and changes in ...
Dissertation for the master's degree in business management (international marketing orientation), the abstract of the social responsibility of the organization deals with the relationship between the organization and the society, and specifically, this concept examines the effects of the activities of the companies on the people of the society. The purpose of the current ...
Dissertation for Master's Degree in Executive-Strategic Management Abstract In this research, the level of organizational effectiveness based on EFQM indicators in Hamadan Municipality has been investigated. The meaning of effectiveness is to check the effectiveness of the measures taken to achieve the predetermined goals of the organization. In general, in an organization, ...
Dissertation for obtaining a master's degree in human resources. Abstract The general purpose of this research is to examine the relationship between servant leadership and trust in the leader. The research method is descriptive and its purpose is practical, and the method of collecting data is field and the instrument is a questionnaire. In the current research, the statistical ...
Dissertation for master's degree in geography and urban planning. Abstract: The sustainability of sustainable transportation systems is not only limited to their creation. The spaces resulting from these systems are also important due to the evaluation of the efficiency of the above systems that provide the possibility of presence, movement and access in them. For this purpose, ...
Dissertation for Master's Degree in Geography and Urban Planning (M.A.) Summary of quality of life as a concept to show the level of satisfaction of a person with life and in other words a measure to determine the satisfaction and dissatisfaction of individuals and groups from different aspects of life. The quality of urban life is one of the most important areas of urban ...
Dissertation for Master's Degree (M.A.) Direction: Human Resource Management Abstract With the expansion of the globalization phenomenon, the importance of trust in social, economic, political and organizational relations has been significantly noticed, so that most experts in various sciences have pointed out the importance of the role of trust in organizations. The purpose of ...
Dissertation for Master's Degree in Geography and Urban Planning Abstract Social justice means respecting the rights of others and respecting public interests. In fact, social justice is the result of social evolution. The realization of social justice depends on the proper distribution of urban public uses and services. The purpose of this research is to investigate the ...
Dissertation for Master's Degree in Geography and Urban Planning Abstract: The quality of urban life is one of the most important areas of urban studies in different countries. This is important because of the increasing importance of quality of life studies in monitoring public policies and its role as an efficient tool in urban management and planning. Urban areas are the main ...
Dissertation for Master's degree (M.A) major: ""Information Systems"" Abstract Today, organizational justice is considered one of the most important inputs of the organization that has a great impact on the performance, satisfaction and productivity of employees. Since human resources are considered the most important resources of organizations, their growth and development can ...
Faculty of Humanities, Department of Physical Education and Sports Sciences Thesis for Master's Degree (M.A.) Major: Sports Management Abstract The purpose of this research is to investigate the relationship between job stress and the quality of life of coaches in Shiraz. The current research method was a correlational description. The statistical population of this research ...
Dissertation for receiving a master's degree in the field of executive management in the field of marketing Abstract Development of technology is one of the most important features of the new era. E-government means the adoption of technologies by the government in order to increase the efficiency and productivity of public services, and identifying obstacles is one of the ...
Dissertation for obtaining a master's degree in the department of geography and urban planning. Abstract The increasing population growth and the increase in the rate of ownership of rides and the increase in the flow of urban traffic have caused problems in the movement of passengers. One of the most important urban elements is the public transportation systems of cities. On ...
Master's Thesis in Urban Management Abstract All organizations, whether public or private, need to evaluate the performance of their activities and processes for development, growth and sustainability in today's competitive arena, so that they can measure the efficiency and effectiveness of their organization's programs, processes and human resources. Monitoring and evaluation ...
Dissertation for Master's degree (M.A.) specialization: translation, introduction to the communication and information society, the enchanting mirage of the last decades of the 20th century, has been done as a practice from now on. Timothy Leary predicted in his book titled Techniques of Chaos[1] that the 21st century will be dominated by a modern culture on a global scale in ...
Department of Business Management - Policy Direction of Doctoral Dissertation Abstract of the studies conducted on strategies related to performance evaluation, shows that there is no comprehensive model of performance evaluation for regulatory organizations in Iran. The main purpose of this research is to design a pattern of performance evaluation strategies for the regulatory ...
Dissertation for M.A. Master's Degree, Major: Domestic Business. Abstract The aim of this research was to investigate the effect of organizational justice on organizational civil behavior among the employees of production cooperative companies in Khorram Abad city. These two dimensions are important categories of behavior that have a special place in the field of organizational ...
Field: Executive Management Abstract Today, internal marketing has become an important issue for service marketing and service quality in organizations. Organizations try to provide good service quality and better satisfaction to their external customers through external marketing concepts and approaches. One of the important features of services is the direct interaction of ...
Master's Thesis of Public Administration on the trend of transformation, the first chapter, generalities of the research, introduction, human being is a social being who lives in society from the moment of birth to the end of life and is constantly interacting with other people. He must always learn how to live in society and satisfy his needs. This requires a series of social ...
Dissertation for Master's Degree in Business Management Abstract: By creating urban unit management, it is possible to manage affairs in a proper way and provide services in less time and more quickly. The management of the urban unit seeks to satisfy the clients. This satisfaction is achieved through providing diverse, fast and quality services. The purpose of this research is ...
Dissertation to receive a Master's degree (M.Sc) domestic orientation research abstract: Today, most organizations have realized that improving the quality of goods and services is a necessary and necessary condition for survival and presence in the market and global competition. ""ISO"" includes requirements for establishing, establishing, implementing and maintaining the ...
Thesis for obtaining a master's degree in the field: business management, specialization: domestic business, abstract Organizations currently operate in a dynamic and confusing environment. One of the most obvious features of the present era is the continuous and dramatic changes that occur in their social, cultural, political, economic and technological conditions. The main ...
Master's Thesis (or Doctoral Dissertation) Field: Executive Management (MA) Direction: Strategy Abstract Consumer behavior is one of the most important chapters of marketing that must be examined. As long as an economic enterprise is not able to identify how consumer behavior is formed, it cannot determine its marketing plans. Therefore, developing a company's marketing ...
Dissertation for master's degree in public administration, human resource management, abstract of the present research was conducted with the aim of investigating the relationship between total service compensation system and human resource productivity. Based on the objectives and nature of the research, this research is a descriptive research based on the survey data ...
Dissertation for Master's degree (M.A) in human resource management, first chapter, general research plan, introduction: In today's fast-paced world, many organizations are trying to achieve organizational and economic goals, and they use different patterns and methods to survive and gain a new competitive advantage in order to avoid collapse and overturning, and the risks ...
Thesis of Master's Degree in Executive Management, Orientation: Strategy of the academic year 90-91 Abstract The issue of management skills is one of the issues that has been of interest since the beginning of management development until today
MBA Master's Thesis Summer 2013 Abstract: The purpose of this research is to investigate the relationship between spiritual intelligence, job satisfaction and organizational commitment among the employees of the National Bank of Mazandaran Province. It is Ama community