Download more than 100 examples of thesis, proposal and project topics about abteh crm with service quality in editable WORD file format at undergraduate, graduate and doctoral levels for use and reference in research, articles, theses, student and academic projects.
Dissertation for Master's Degree (M.A.) Orientation: International Abstract: The purpose of this research is to investigate the effect of CRM on the quality of customer communication. The method used in the current research is review (documentary-library) and survey, which is the most common method in quantitative research. In this research, in order to collect the desired data ...
Dissertation for Master's Degree in Executive Management, Marketing and Export Orientation Abstract: Efficient management of customer relations is an important challenge in business competition. Organizations need information about who their customers are, what their expectations and needs are, and how to meet their needs. This research investigates the relationship between ...
Dissertation for Master's Degree in Management Abstract Today, companies and organizations operate in the era of customer-oriented economy, in which the customer is the real ruler of the market, and this approach is the result of excess production capacity. Therefore, companies should learn how to focus on the quality of the introductory service, which is actually the first ...
Dissertation for Master's Degree in Information Technology Management, Advanced Information Systems, Abstract Air transportation is one of the most important types of transportation in today's life. Considering the considerable importance of the customer as a source of revenue for airports and as a result the increasing importance of effective customer relationship management, ...
Academic Thesis for Master's degree (M.A) Field: Business Management-Insurance Management Abstract The increase in competition, the dynamism and complexity of the environment, the growth of customer expectations and the emergence of new innovations in the country's service industry have created many changes in the attitude of organizations towards the customer and made them ...
Thesis of master's degree in the field of education and improvement of human resources) Winter 2013 Abstract Work and man are two main and inseparable components of life, which should be planned in a way that fits each other. Time
Academic Dissertation for Master's degree in the field: Business Management, International Business. Abstract The use of new quality engineering methods has been increasing in recent years, so that industrial and service companies use these quality engineering methods to produce and provide their products and services in accordance with the changing demands of customers.
Dissertation for Master's Degree (M.A.) Dissertation Abstract (including summary, objectives, implementation methods and results): This research was conducted with the aim of evaluating the quality of services provided in Kend and Kav Machine from the customers' point of view. For this purpose, a standard questionnaire containing 22 questions was used to collect the required ...
Dissertation for Master's Degree in ""MA"" field: Business Management, Major: Marketing\Abstract The amazing development of information technology and its expansion to the financial and banking markets of the world, in addition to facilitating the affairs of bank customers, has revolutionized and changed the current banking methods. The speed of development of the IT industry ...
Dissertation for obtaining a master's degree in business management, orientation: internal, abstract: the topic of service quality in today's world has a special place in customer marketing. But this issue is doubly important in relation to patients. Because following the correct tips and principles of providing services to patients can play a significant role in the physical ...
Master's Thesis of Public Administration, Information Systems, Abstract: Working environments are changing significantly, and the demand for high-quality goods and services is increasing. In order for organizations to maintain their competitive position in the face of such pressures, quality is considered a vital factor. Maybe the first step for companies to be competitive is to ...
An academic thesis for obtaining a master's degree in the field of business management with a financial focus. Urban renovation and urban development charges are considered one of the most stable and healthy sources of income for municipalities, which are received from citizens according to the urban renovation and urban development law (1347). However, an important and ...
Master's Thesis in Computer-Software (M.Sc) Abstract The quality of service in wireless sensor networks is very different compared to traditional networks. Some of the parameters that are used in evaluating the quality of service in these networks are: network coverage, optimal number of active nodes in the network, network lifetime and energy consumption. In this thesis, three ...
Master's Thesis in Industrial Management - Production Orientation Abstract The purpose of this research is to investigate the quality of two-way services between producers and suppliers in Shiraz Narges Vegetable Oil Company. It is practical in terms of purpose and survey-analytical in nature. To achieve the purpose of the research, Shiraz Narges vegetable oil company and its ...
Dissertation for M.Sc. major: agricultural economics, investigating the effect of service quality on customer satisfaction in Iran's Qarz al-Hasneh Mehr Bank (Shiraz and Maroodasht branches). Since banks operate in an environment with undifferentiated products, service quality is recognized as the first weapon of competition. The present study aims to measure the quality of ...
Dissertation for Master's Degree (M.A.) Orientation: Educational Management Summer 2019 Abstract: The main purpose of this research is to evaluate the effectiveness of the special educational course while serving faculty speech writers.
Thesis for receiving the degree of master's degree (M.A) in the field of executive management
Thesis of Master's Degree in Business Management, Marketing Orientation, Summer 2013 Abstract With the emergence of phenomena such as e-commerce and e-business, the methods used in the field of increasing
Dissertation for obtaining a master's degree in public management Human Resources Winter 2013 The aim of this research is to investigate the relationship between the quality of work life and customer relationship management in
Dissertation for master's degree in accounting, accounting major. Abstract: The present research was conducted in order to provide evidence regarding the effect of ""privatization"" on the quality of profit of companies admitted to the Tehran Stock Exchange. The spatial domain of this research is Tehran Stock Exchange and its temporal domain is 1382 to 1392. In order to test the ...
Master's thesis in accounting, the present research was done to provide evidence to clarify the relationship between the quality of profit and the liquidity of stocks, as well as to evaluate the impact of the quality of profit on the liquidity of stocks. In this research, 96 companies admitted to the Tehran Stock Exchange in the 5-year period of 1387-1392 (with one year in ...
Dissertation for Master's Degree in Information Science and Epistemology Keywords: change management, preparation for change, library services, central library of Tarbiat Modares University, academic libraries Persian Abstract: Change means leaving one state and arriving and settling in another state. Today's organizations are facing wider changes than in the past in various ...
Dissertation for Master's degree (M.A.) Abstract Due to the great attention paid to the dimensions of environmental sustainability and quality of life and healthy communities in recent years, the debate and examination of the qualitative dimensions of urban residential environments has become extremely hot and the quality of the urban environment has become one of the new ...
Dissertation for Master's Degree in Geography and Urban Planning, Department of Geography Abstract: Cities are complex and dynamic systems that have undergone physical, social, economic, etc. changes over time. In order to achieve urban development, achieving social welfare and improving the quality of life is one of the inalienable rights of every individual and society; thus, ...
Master's Thesis of Industrial Management (M.A) Abstract: The purpose of this research is to evaluate the performance of on-the-job training (OJT) on the quality of passenger cars in Pars Khodro's paint shop based on the achieve model. The research method is survey. To collect data, the library-field method was used in the form of a questionnaire. The tool for collecting this ...
Dissertation for receiving Master's degree (M.A) in the field of business management, financial orientation. Abstract: The current research seeks to examine the pathology of the internal and external factors of the urban service outsourcing system using the SWOT model. This research is applied in terms of purpose and descriptive-survey in terms of research method. The ...
Dissertation for Master's Degree (M.A) in Industrial Management: Finance Abstract The importance of brand equity and branding has been emphasized in many scientific researches. Branding is done at both internal and external levels. External branding is related to external customers of organizations, and internal branding, which has been noticed with the emergence of the concept ...
Abstract The old neighborhoods of the cities not only because of their cultural heritage, but because they are located inside the cities, they have provided a valuable opportunity to improve and modernize and respond to the growing needs of the city. Many such dilapidated structures have been left alone in Iranian cities, and planning to renovate and organize such areas has ...
Dissertation for receiving master's degree in social sciences, the abstract of Hadi village project is one of the rural development projects that can play a fundamental role in the development of all aspects of rural areas. This project, using its potential and capabilities, can become the basis for improving public and welfare facilities such as renovation of rural housing, ...
Dissertation for Master's Degree in Educational Research Abstract The purpose of this research was to investigate the effectiveness of the educational objectives of the in-service training courses of Refah Bank in Hormozgan province, which was sampled by 150 employees of Refah Bank branches in Hormozgan province. The two tools used in this research include a) a 50-question ...
Dissertation for Master's degree (MS.C) specialization: Human Resource Management Abstract By referring to different organizations and taking a deep and expert look at the communication process in these organizations, this issue becomes clear to every observer, that one of the important problems that is always felt in organizations and that the employees of organizations ...
Dissertation for receiving a master's degree, specialization: Marketing, Abstract: Today, financial service institutions have taken over a major part of economic and commercial activities. In institutions where services play an important role, it is the human force that provides services to customers, and it is the employees who determine the success or failure of the ...
Dissertation for obtaining a master's degree in the field: Geography, Rural Planning, Abstract: Without a doubt, education is one of the foundations that, by fulfilling its main functions, can be one of the main stakeholders of change and transformation in the direction of development. The purpose of this research is to evaluate educational services according to the population, ...
Master's Degree Industrial Management Dissertation Abstract In recent years, a lot of attention has been paid to the concepts and meanings of quality. The main focus of organizations and companies' thinking has been to improve quality in order to survive in the competitive world. But the issue that has not been specifically measured in relation to quality and its amount in ...
(Dissertation for Master of Business Administration (International Marketing) Abstract In the crowded market where we see the activity of many mobile phone brands, on the one hand, we are facing a decrease in the purchase of such phones due to the economic recession and the decrease in people's purchasing power, and on the other hand, we are witnessing the great efforts of these ...
Master's Thesis of Business Administration - Internal Business Orientation Abstract Considering the development of a competitive environment between the challenge of customer satisfaction and creating more loyalty, it suggests that companies and organizations resort to new marketing strategies in order to satisfy their customers as much as possible. One of the strategies to ...
Dissertation for M.A. degree. Abstract Considering the importance of customer satisfaction in the use of new technologies in the distribution of goods and services, as well as the widespread use of smart fuel cards, which are being implemented as one of the new methods of providing services; Therefore, investigating the impact of providing services in the form of new methods on ...
Dissertation for receiving the master's degree ""M.A."" Orientation: urban planning Abstract One of the criteria of sustainable urban development is paying attention to the balanced distribution of the population and the amount and manner of distribution of urban services, which can play an effective role in the displacement of population space and demographic changes in urban ...
Dissertation for Master's Degree in Public Administration ""M.A"" Direction: Finance Abstract It is believed that customer relationship management (CRM) can be very useful in empowering organizations to realize customer focus and therefore it is on the agenda of many organizations. Although many studies have been conducted on the category of customer relationship management, ...
Master thesis of information technology engineering, information systems management, abstract cloud computing as a new computing model in which software, hardware, infrastructure, platform, data and other resources are provided to cloud users virtually and as a service, on demand and through the internet by cloud providers. This model is based on pay-per-use, that is, users pay ...
Dissertation for Master's Degree (M.A) in Business Management, Transformational Orientation Abstract: Purpose: This research was designed with the aim of determining the relationship between human resource capability and the rate of acceptance of banking services and attracting financial resources in the branches of the National Bank of Greater Shahr-Rasht. Method: The current ...
Dissertation for obtaining a master's degree in the field of business management, domestic business. Abstract The purpose of this research is to investigate the relationship between marketing tactics related to the quality of relationships and the relationship between the quality of relationships and the loyalty of customers of hotels in East Gilan. A sample size of 196 people ...
Thesis for obtaining a master's degree in the field: business management - marketing orientation. Abstract Today, information technology has influenced all the different areas of life and the business environment and has caused transformation, acceleration and facilitation of affairs. This impact on the tourism industry as one of the most employment-generating industries in the ...
Master's thesis in the field of physical education and sports science, sports pathology, abstract background: in plyometric exercises, movements simulated with the main skills of the desired sport are used with the aim of increasing the player's power. The aim of this study was to evaluate the effect of 8 weeks of plyometric training with and without short hurdles on jump height ...
Thesis for obtaining a master's degree in the field of business management. International Marketing Trend Abstract The success of all organizations and institutions, whether manufacturing or service, for-profit or non-profit, governmental or non-governmental, is influenced by several factors, one of the most important of which is customer satisfaction in order to achieve ...
Dissertation for Master's Degree (M.A.) Major: ""Production and Operations Management"" Thesis abstract (including summary, objectives, implementation methods and results): With the increase in competition in the global trade arena, the way to supply and select suppliers of machinery and spare parts in the supply chain is considered an important challenge for most organizations. ...
Dissertation for Master's Degree in Computer Networks Chapter 1 Introduction 1-1 What is mobile ad hoc network? A mobile ad hoc network [1] is a network formed by wireless hosts [2] that can also be mobile. In these networks, no prefabricated infrastructure is necessarily used. This means that there is no infrastructure such as a central station, router[3], switch[4] or anything ...
Academic thesis for obtaining a master's degree in the field of: business management, international business orientation. The abstract of the insurance industry is one of the growing industries in the current society of the world and Iran. Due to the increase in the number of different companies and its nature; Increasing competition in the market requires conducting various ...
Abstract: In recent years, information and communication technology has had the greatest impact in the economic, social and cultural fields, so that today, with the use of computers, communication networks, and the growth of a wide global network, a revolution has occurred in the field of banking and providing banking services, which is called electronic banking, since one of ...
Dissertation for obtaining a master's degree in the field of business management, financial orientation. Abstract: The main purpose of this research is to investigate the relationship between each of Garvin's comprehensive quality management principles on the financial performance of companies admitted to the Tehran Stock Exchange. This research is a descriptive survey research. ...
Thesis for obtaining a master's degree in the field of: business management, specialization: marketing. Abstract In recent years, the subject of brand and especially the special value of the brand has attracted the attention of researchers and practitioners in the field of marketing. The purpose of this research is to investigate the factors affecting the special value of the ...
Field of study: executive management, orientation: marketing, introduction, with the expansion of information technology, all aspects of human life have undergone a fundamental transformation, so that the current world has undergone a complete transformation, perhaps it can be said that the current industrial world has no choice but to choose this transformation, and stagnation ...
Master's Thesis Field: Management, Orientation: Government Abstract: Considering the importance and position of electronic banking and the growing trend of bank-related services in recent years in the country, now financial and credit institutions and banks have well understood that maintaining the position and effective development is not possible without using scientific and ...
Representation of Mazandaran (North) Field: Industrial Engineering - System and Efficiency Management to obtain a master's degree Abstract: Developing countries must choose the appropriate model and strategy in order to achieve economic development. The experiences of developed and newly industrialized countries show that in order to achieve economic development, it is necessary ...
Master's Thesis of Electrical Engineering-Telecommunications Abstract Wireless mesh networks are one of the technologies of interest for creating next generation wireless networks. Because these networks can provide users with a wide coverage area and high capacity with low power consumption and low cost due to less path loss and also reducing the effect of the shadowing factor, ...
Dissertation to receive a Master's degree (M.Sc) domestic orientation research abstract: Today, most organizations have realized that improving the quality of goods and services is a necessary and necessary condition for survival and presence in the market and global competition. ""ISO"" includes requirements for establishing, establishing, implementing and maintaining the ...
Dissertation for Master's Degree (M.A.) in Human Resources Abstract In today's competitive and challenging environment, organizations emphasize more than anything else on creating stable and profitable relationships with customers. Traditional marketing in theory and practice has always emphasized attracting new customers and increasing sales; But today, this view has changed ...
Dissertation for master's degree in public administration, human resource management, abstract of the present research was conducted with the aim of investigating the relationship between total service compensation system and human resource productivity. Based on the objectives and nature of the research, this research is a descriptive research based on the survey data ...
Dissertation for receiving a master's degree (M.A.) specialization: sports management. Abstract: The aim was to investigate the relationship between empowerment and quality of work life with human resource efficiency of the employees of sports and youth departments in Fars province. Method: The research method was descriptive and correlational. The statistical population was all ...
A master's thesis in the field of physical education and sports science, sports pathology, abstract background: in plyometric exercises, simulated movements with the main skills of the desired sport are used with the aim of increasing the player's power. The aim of this study was to evaluate the effect of 8 weeks of plyometric training with and without short hurdles on jump ...
Dissertation for obtaining a master's degree in the field of health and medical services management abstract background and purpose: the aging of the population is one of the most important social changes. Old age is associated with many costs, one of the most important of which is in the healthcare sector. The main goal of health organizations in providing services to the ...
Master's Thesis Abstract: Background and purpose: Today, the importance of the problem of library anxiety as a deterrent factor in the proper use of libraries, especially University libraries are not hidden from anyone. Various researches have been conducted in order to provide solutions to reduce this type of anxiety; The present study aims to determine the relationship between ...
Social work, master's thesis, abstract: Paying attention to students' health, especially their psychosocial health, has a special place. Entering the university is considered a very sensitive phase in the life of efficient and active young forces in any country and is often associated with many changes in their social and human relations. Along with this change, it should also ...
Master's Thesis in Electrical Engineering (Power) Abstract Optimum placement of fault current limiters in microgrids in order to improve service continuity due to the increase in consumption demand and the ever-increasing penetration of scattered production sources into the power network, production and distribution systems are becoming more and more complex. Connecting these ...
Dissertation for Master's Degree (M.A) in Educational Management Spring 2014 Introduction The basis of power and vitality in today's world comes back to the level of having science and knowledge. Today, the majority of the directions of the world are towards the production and development of science and technology, and developed countries are transitioning from industrial ...
Expert thesis Master of Civil Engineering, Structural Orientation, September 2013 Abstract Today, with the progress of science in the construction industry, many methods have been presented to improve reinforced concrete structures
end Letter for receiving a master's degree (M.A.) in the field of business management, financial orientation, fall 2013. Abstract of this research is a group of items from the exploration of the basics of research evaluation regarding motivation.
Master's degree thesis of Master's degree: MBA ???? Abstract: In recent years, the importance of the experience of buying pleasure
Department of Industrial Management Winter 2019 Abstract: The current research is about the mutual effect of supply chain management and customer relationship management in Esfrain Steel Company. In order to answer the research questions
Thesis for obtaining a master's degree in educational management (M.A.) academic year: 1392-93 Abstract: The purpose of this research is to investigate the relationship between the leadership style of educational managers and the mental health of teachers
Master's Thesis in Educational Management (M.A.) Academic Year 2012-1393 Abstract The subject of the current research is to examine the relationship between the organizational excellence model (EFQM) and the performance of education
Abstract Today, word of mouth advertising as One of the common tools of marketing and advertising has gained great importance among marketers, so that studies show that advertising
Dissertation for receiving the master's degree in management "M.A." Trend: financial winter 2013 Abstract The aim of the current research is to explain the relationship between leadership competencies
Field: Executive Management Fall 2019 Abstract: The purpose of this research is to investigate the relationship between organizational justice and job performance of employees of Ardabil gas company. Organizational justice, the role of fairness and especially the perception of fairness in the environment
Thesis of Master's Degree in Business Management for the year 2010-2011 The first chapter
MBA Master's Thesis Summer 2013 Abstract: The purpose of this research is to investigate the relationship between spiritual intelligence, job satisfaction and organizational commitment among the employees of the National Bank of Mazandaran Province. It is Ama community
Dissertation for receiving the master's degree (M.A.) orientation ""transformation"" Fall 1993 Thesis abstract (including summary, objectives, implementation methods and results obtained): The purpose of the current research is to investigate the relationship between
In order to receive a master's degree in the field of educational sciences (M.A.), orientation: educational management, autumn 2012, abstract, the main purpose of this research is to determine the relationship between organizational culture and human resources productivity in the Department of Education.
Dissertation for receiving Master's Degree (M.A.) Orientation: Business Management Summer 2019 Abstract Undoubtedly, organizational knowledge management in today's knowledge-oriented world is the key to success and pioneering. Rapid changes, relocation