Investigating the role of the necessary infrastructures for the implementation of the administrative automation system in the schools of Astara city

Number of pages: 253 File Format: word File Code: 31267
Year: 2013 University Degree: Master's degree Category: Management
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  • Summary of Investigating the role of the necessary infrastructures for the implementation of the administrative automation system in the schools of Astara city

    Dissertation to receive a master's degree (((M.A))

    Trend: Human Resources

    Abstract

    This research pursues the following goals: Investigating the role of the necessary infrastructure in the implementation of the administrative automation system (mechanized circulation of correspondence) in the schools of Astara city. In order to achieve these goals, we put forward four hypotheses, which are: 1- The appropriate organizational culture has a positive effect on the implementation of the administrative automation system. 2- The hardware and software infrastructure has a positive effect on the implementation of the administrative automation system. 3- The knowledge and skills of employees have a positive effect on the optimal implementation of the administrative automation system. 4- The amount of detailed description of the manual workflow in schools for implementation. The implementation of the administrative automation system has a positive effect.

    The data collection method is field-based and a questionnaire based on the Likert scale and interviews were used to collect data. The statistical population included executive officers of public schools in Astara city, and at the time of conducting this research, their total number was around 250. The sampling method was non-random and based on this, 130 questionnaires were distributed and 116 valid and countable responses were received. To measure the reliability of the questionnaire, Cronbach's alpha method was used using SPSS software, which obtained good reliability. In the evaluations, we came to the conclusion that all dimensions of the independent variables had a positive effect on the implementation of the administrative automation system. Also, in the other findings of the research, the degree of realization of each of these independent factors was examined in the statistical population, and it was found that despite the greater impact of manual work description in the implementation of this system, this issue was not well explained in schools. and the level of organizational culture in schools for the implementation of this system has been more.

    Key words: infrastructure, administrative automation system, schools of Astara city

    Chapter 1

    Research overview

    1-1. Introduction

    Organizations in the new era cannot avoid using computer systems and information technology and advanced media, and the future belongs to those who, with accurate and correct knowledge, carefully evaluate the advantages and disadvantages of these systems and learn from the experience of others without bearing the costs of that experience again (Sarafizadeh, 2010).

    Every manager seeks to improve the current situation and progress of the organization It is under its own management, obviously, all decisions and changes in all organizations and companies, including private, non-private and non-profit, are made in this direction. Managers have realized that the implementation of changes is not a difficult task in itself, but rather achieving the goals of change, its successful implementation and providing the contexts and success factors that require review, strategy presentation, provision of necessary resources and so on.

    In this chapter, the topic of the research and the reasons justifying the necessity of conducting this research have been discussed. In this framework, first, the problem that this research aims to investigate is stated, then the research propositions, including goals and assumptions, are stated. The background and the research plan also describe the similar research and the method of conducting the research, at the end of the first chapter, it ends with the definition of the operative words and the scope of the research.

    1-2. Statement of the problem: Today, in the age of speed and communication and with the existence of external and internal global networks (Internet, Intranet), the basis of creating various issues is based on the speed of data transfer from one place to another and the possibility of quick and easy access to data. In addition, the issue of communication itself is not excluded from this issue and is of special importance today, and since an important part of the communication of any organization is the correspondence of that organization, therefore the importance of this issue shows itself in the correspondence of every organization (Khamechi, 2016). And the way of doing things has changed. It is impossible to satisfy the beneficiaries of this system at different levels and users with different needs and expectations with previous methods.It is that now we are witnessing a widespread vibrancy to respond to these expectations by applying information technology at different levels. (ecep.ir)

    In the traditional and of course current methods, organizational correspondence (both internal and external) is carried out using regular letters and through paper. (Khamechi, 1386)

    According to the creation of networks and considering the fact that most of today's software are supported by the above networks, today, to facilitate correspondence and increase the speed of data transfer, networked software called office automation software can be used (Khamechi, 1386)

    Among mechanized systems, office automation systems are a significant part They are among the software systems available in the market, which have been launched or are about to be deployed in public and private organizations. Every day the number of users of these systems is added and organizations quickly replace their traditional and manual systems with new and mechanized systems. A suitable hardware and software platform has created the expectation of paperless correspondence to facilitate the work of users and speed up administrative affairs (ecep.ir).

    Given that one of the most important features of the current era is the increasing acceleration of scientific, technological, social developments, etc., and on the other hand, in almost all societies, the institution of education is expected to be the source of social changes and innovations while using the experience of its predecessors, because the education organization Education, according to its mission, creates the main foundation of social views, and therefore, if in this way, the effort of conventional wisdom is implemented, it will be easier to expect innovation in the society. This means that, in addition to coordinating itself with the developments of today's society, the education organization should be able to predict future transformations and changes and guide the changes in order to create desirable developments in the future. In this regard, one of the approaches that can be In order to respond to the above needs in educational systems, it has been implemented or is currently being implemented in many developed countries, the expansion of the use of information and communication technology in educational systems and, as a result, the use of administrative automation systems in schools. (Danab) is used. Also, recently, a number of selected schools in the city have been provided with the smart school system (electronic whiteboards, computers, video projectors), but all school correspondence is still carried out in the traditional and manual way. According to the mentioned cases, this research seeks to identify the effective factors and the degree of influence of these factors in the successful implementation and implementation of the administrative automation system in the schools of Astara. In this research, the necessary infrastructures, which are as The independent variable is considered with the dimensions of organizational culture, knowledge and skills of employees, the detailed description of manual work and the existence of hardware and software infrastructures, and the effective implementation of administrative automation is considered as a dependent variable, also the variables of gender, age, education level and organizational position are also considered as sub-variables (sociological). and health educators of all public schools that have the basic facilities for implementing the administrative automation system.

    1-3. Necessity and importance of research

    One of the achievements of the age of communication and information technology in the world is the implementation of programs such as electronic government and administrative automation, which in turn reduce intra-city and extra-city travel, save time and save on the consumption of fossil fuels, paper and some other natural resources. In our country, these concepts are gradually opening a place for themselves, and one proof is that in September 2016, in the context of the e-government program, after the communication infrastructure such as optical fiber cables and the Internet network in the country reached an acceptable level, the country's electronic services portal was officially opened.

  • Contents & References of Investigating the role of the necessary infrastructures for the implementation of the administrative automation system in the schools of Astara city

    List:

    Abstract..       1

    Chapter One: Research Overview

    1-1. Introduction.          3

    1-2. statement of the problem        3

    1-3. The necessity and importance of research.      5

    1-4. Objectives of the research.       6

    1-4-1. The main goal.       6

    1-4-2. Secondary objectives.        6

    1-5. Research questions.       6

    1-5-1. The main question.       6

    1-5-2. Sub questions. 6

    1-6. Theoretical framework of research. 7

    1-7. Research assumptions.       8

    1-7-1. The main hypothesis.        8

    1-7-2. Sub-hypotheses.       8

    1-8. Conceptual and operational definitions of research variables.        9

    1-8-1. Organizational culture.          9

    1-8-2. Hardware and software infrastructures.  9

    1-8-3. Knowledge and skills of employees.        9

    1-8-4. Detailed description of manual workflow (administrative correspondence).          9

    1-8-5. Administrative automation.         10

    1-8-6. Schools of Astara city.   11

    1-9. Scope of research.   11

    1-9-1. Subject area.          11

    1-9-2. Spatial territory.       11

    1-9-3. Time domain.         11

    1-10. Limitations facing the researcher.   11

    1-11. Research report structure.       12

    Chapter Two: Theoretical foundations of research literature

    2-1. Introduction. 14

    2-2. First part: Information technology.       14

    2-2-1. History .14

    2-2-2. Definitions of information technology. 15

    3-2-3. The evolution of office technology.         17

    3-2-3-1. first period;  Administrative technology.     17

    3-2-3-2. Second period; It means computer technology.    17

    3-2-3-3. Third period; It means communication technology.  17

    2-2-4. The role of information technology in the organization.    18

    2-2-5. Effective use of information technology.         19

    2-2-6. Information technology and information systems.          19

    2-2-7. The importance of information and information systems.      20

    2-2-8. Types of information systems.       21

    2-2-9. The structure of information systems.        21

    2-2-9-1. Information communication network .22

    2-2-9-2. Infrastructure (network hardware and software) 24. 2-2-9-3. Database Management System (DBMS) 25. 2-2-9-4. Operations Processing System (TPS).25 2-2-9-5. Knowledge-based work systems (KWS). 25

    2-2-9-6. Management Information System (MIS) 25. 2-2-9-7. Decision Information System (DSS) 26. 2-2-9-8. Executive Information System (EIS). 26

    2-2-10. Office automation as a sub-system of MIS.      26

    2-2-11. Comparison of types of information systems. 26

    2-3. Second part: administrative automation system. 28

    2-3-1. history        28

    2-3-2. Administrative automation: finding a specific definition. 29

    2-3-3. Administrative automation (administrative automation).    30

    2-3-4. Circulation of administrative correspondence.    31

    2-3-5. Disadvantages and problems of non-mechanized administrative system (administrative correspondence).       32

    2-3-6. Reasons for using office automation systems.      33

    2-3-7. Reasons for not using office automation systems.       33

    2-3-8. Advantages of using office automation .33

    2-3-8-1. According to the financial and cash flow.   33

    2-3-8-1-1. Direct benefits. 34

    2-3-8-1-2. Indirect benefits .34

    2-3-8-2. Compared to manual workflow problems .34

    2-3-9. Problems of using office automation.     36

    2-3-10. Automation system users.          37

    2-3-10-1. Managers .37

    2-3-10-2. Employees.         37

    2-3-10-3. customers    37

    2-3-10-4. Archives and secretariat staff.       37

    2-3-10-5. Humanity. 38

    2-3-11. Ergonomics in office mechanization:    38

    2-3-12. Challenges of office automation.     38

    2-3-13. The necessary technology to mechanize office work. 39

    2-3-13-1. word processors 40

    2-3-13-2. Desktop publishing.      41

    2-3-13-3. Electronic file drawers.    41

    2-3-13-4. E-mail.  41

    3-3-13-5. voice mail   42

    2-3-13-6. Fox.          42

    2-3-13-7. Audio conference.        43

    2-3-13-8. Video conference.       44

    2-3-13-9. Computer conferences.     44

    2-3-13-10. document readers    44

    2-3-13-11. Smart copiers. 44

    2-3-14. Select "Combine Office Automation" for the administrator. 45

    2-3-15. Implementation of office automation systems.       45

    2-3-16. Terms of use of the office automation system.       46

    2-3-16-1. Basic information .46

    2-3-16-2. Operations related to incoming letters 46. 2-3-16-3. Operations related to issued letters.    46

    2-3-16-4. Internal correspondence operations.   47

    2-3-16-5. Operations related to the circulation of correspondence and administrative work.       47

    2-3-16-6. Operations related to follow-up and tracking of correspondence and referred works.     47

    2-3-16-7. Archive operations.       47

    2-3-16-8. Operations related to search and review.     47

    2-3-16-9. Operations related to reports and observations.      47

    2-3-16-10. Security access limits. 48

    2-3-17. Realization of electronic government in Iran.         48

    2-3-17-1. Automation of specific activities. 48

    2-3-17-2. Automation of public activities. 49

    2-3-18. Advantages of e-government .49

    2-4. The third part: Concepts related to organizational culture.     50

    2-4-1. Features of organizational culture 51. 2-4-2. Factors and components of organizational culture .52

    2-5. The fourth part: The status of the correspondence circulation system in education. 53. 2-5-1. Introducing the administrative automation system of education departments and schools.     54

    2-6. The fifth section: Criticism and review of the conducted research. 58. 2-6-1. The background of research in Iran. 58

    2-6-1-1. Dissertation 1.   58

    2-6-1-2. Dissertation 2.    59

    2-6-1-3. Dissertation 3.  59

    2-6-1-4. Dissertation 4. 60 2-6-2-5. Dissertation 5.   60

    2-6-1-6. Thesis 6         61.

    2-6-1-7. Thesis 7         .62

    2-6-2. Background of research in the world. 63

    2-6-2-1. Kai research .63

    2-6-2-2. Research by Marlik Vokolis .63

    2-6-2-3. Research by Galster . 64

    2-6-2-4. Research by Richard L. Daft.   64

    Chapter Three: Research Method

    3-1. Introduction 67. 3-2. Research method.        67

    3-3. Research scope.         68

    3-3-1. Research dimensions.   69

    3-3-2. Variables         .69

    3-4. Statistical population .70

    3-5. Sampling method 71. 3-6. Calculation of the sample size 71.3-7. Introduction of information collection tools. 71

    3-7-1. Interview .71

    3-7-2. Questionnaire .72

    3-7-2-1. Introduction of questionnaire 72.3-7-2-2. Questionnaire analysis. 73

    3-8. How to match questionnaire questions with assumptions and variables. 74

    3-9. Validity or validity of research 74

    3-10. Trust or reliability of research. 75

    3-11. How to check research hypotheses. 75

    Chapter Four: Data Analysis

    4-1. Introduction .78

    4-2. First part: Demographic characteristics. 78

    4-2-1. gender       79

    4-2-2. age group   80

    4-2-3. Organizational post.        80

    4-2-4. Education level.       81

    4-2-5. period of activity      82

    4-2-6. Senior management support:.       83

    4-2-7. Teamwork culture.   84

    4-2-8. Providing a successful model and encouragement. 85

    4-2-9. work optimization      86

    4-2-10. Fast workstation.   87

    4-2-11. No network slowness. 88

    4-2-12. Suitable workstation.     89

    4-2-13. Quick fix of system problem .90

    4-2-14. One-to-one system and user. 91

    4-2-15. Familiarity with basic skills 92.4-2-16. Holding supplementary courses. 93

    4-2-17. Automation training course.    94

    4-2-18. Delivery of the system depends on the basic knowledge of the user. 95

    4-2-19. Mod Van procedure for manual workflow 96. 4-2-20. Preventing confusion of users by adapting the workflow process and the existing manual system.

Investigating the role of the necessary infrastructures for the implementation of the administrative automation system in the schools of Astara city