Evaluation of the state of intellectual capital in the oil engineering and development company (Text)

Dissertation for Master Degree

(M.A)

Government Management, Information Systems Orientation

Abstract

Due to the changes and developments in the field of IT and the rapid growth of superior technology in the 1990s, the pattern of global economic growth has fundamentally changed, as a result of which, knowledge as the most important capital has replaced financial and physical capital in today's global economy. Recent studies have shown that, contrary to the decrease Efficiency of traditional resources (such as money, land, machinery, etc.), knowledge is really a resource for increasing business performance. In organizations with a matrix structure, due to the changes and displacement of specialized human resources, the complexity of processes and communications, the importance of documenting information and knowledge management has doubled. Converting human capital into structural capital and creating a sustainable competitive advantage in the organization can be one of the main concerns of managers of these types of organizations. The Oil Engineering and Development Company, as one of the subsidiaries of the National Iranian Oil Company, is responsible for supervising the implementation of all engineering and development projects in the form of design, engineering, construction and implementation activities in the onshore and offshore oil and gas sector. It is one of the organizations with a matrix structure that relies on technical-specialized knowledge. It seems that the recent trends in its human resources field, including the desire to find jobs, transfer and transfer and the departure of specialized personnel from the company, are about to retire a large number of experienced personnel, the subject of sanctions. Regarding customer relations, suppliers, etc. It has caused the importance of managing intellectual capital (including human, structural and communication capital) in order to overcome the challenges ahead.

The main question raised in this research is, "What is the state of intellectual capital in the oil engineering and development company (text)?"

In this research, to examine the state of intellectual capital in the oil engineering and development company (text), three dimensions of intellectual capital, i.e. human, communication and structural capital, are examined.

The present research method is applied research in terms of its purpose and it is a descriptive survey type of research in terms of data collection. The statistical population investigated in this research is the employees of the oil engineering and development company (text). In order to collect information and data and answer research questions and hypotheses, in addition to using library methods, the most important tool used is the questionnaire, which is one of the most widely used tools in behavioral science research and research. Yes, it has been used.

A questionnaire was designed for intellectual capital and three other types of capital, which includes two parts of respondents' general profile (demographic), and the main research questions. After checking the validity and reliability of the questionnaire, finally, 184 questionnaires were distributed among the employees of the oil engineering and development company (text) so that 161 questionnaires were analyzed. After collecting the information of the collected questionnaires and performing different statistical tests, the results showed that the state of intellectual, human and organizational capital is lower than the average and the state of the communication capital is higher than the average. Research

1-1- Statement of the problem

Due to the change and transformation in the field of IT and the rapid growth of superior technology since the 1990s, the pattern of global economic growth has fundamentally changed, as a result of which, knowledge as the most important capital has replaced financial and physical capital in today's global economy. Recent studies have shown that, contrary to the reduction of the efficiency of traditional resources (such as money, land, machinery, etc.), knowledge is really a source for increasing business performance. it is work In organizations with a matrix structure, due to the changes and displacement of specialized human resources, the complexity of processes and communications, the importance of documenting information and knowledge management has doubled. Converting human capital into structural capital and creating a sustainable competitive advantage in the organization can be one of the main concerns of managers of these types of organizations. Oil Engineering and Development Company, as one of the subsidiary companies of the National Iranian Oil Company, is responsible for supervising the implementation of all engineering and development projects in the form of design, engineering, construction and implementation activities in the onshore and offshore oil and gas sector.. The Oil Engineering and Development Company, as one of the subsidiaries of the National Iranian Oil Company, is responsible for supervising the implementation of all engineering and development projects in the form of design, engineering, construction and implementation activities in the onshore and offshore oil and gas sector. It is one of the organizations with a matrix structure that relies on technical-specialized knowledge. It seems that the recent trends in the field of its human resources, including the desire to find jobs, transfer and transfer and the departure of specialized personnel from the company, are about to retire a large number of experienced personnel. Sanctions regarding customer relations, suppliers, etc. It has caused the importance of managing intellectual capital (including human, structural and communication capital) in order to overcome the challenges ahead.

Some of the recent efforts in the direction of creating knowledge management units, reforms in the organizational chart, management of competencies, emphasis on the localization of technology and processes and so on. It can be a proof of the understanding of the importance of intellectual capital management by the senior officials of the oil engineering and development company. In this thesis, by examining the status of intellectual capital management in the oil engineering and development company, while specifying the current situation, the components of intellectual capital management from the point of view of specialists, managers and supervisors of the company, as well as comparing the position of each of these components in relation to each other, it is attempted to provide suggestions for improving, progressing and raising the level of intellectual capital in the Iranian oil engineering and development company. Oil engineering and development (text) 2- Assessment of the current state of intellectual capital in the oil engineering and development company (text) 3- Examining the priority of the factors constituting intellectual capital in the oil engineering and development company (text) 4- Presenting suggestions to improve the state of intellectual capital in the oil engineering and development company (text) 1-3- Research conceptual model In the following figure, the research conceptual model has come As can be seen, intellectual capital has three dimensions of human capital, structural (organizational) and communication, which is consistent with the Bontis model. Of course, it should be noted that in this research, the conceptual model was chosen based on Moon and Kim's article[1], which includes the same three dimensions mentioned and has 9 components. The factors constituting the intellectual capital in the engineering and oil development company (text) are above the average. 2. The factors constituting the human capital in the engineering and oil development company (text) are above the average. 3. The factors constituting the organizational capital in the engineering and oil development company (text) are above the average. 4. The factors constituting the communication capital in the engineering and oil development company (text) are above the average is.

5. The average progress of intellectual capital factors according to the managers/evaluators in the oil engineering and development company (text) is the same.

1-5- Type of research method

Considering that the purpose of this research is to identify the factors and evaluate the existing state of intellectual capital, a descriptive-survey method is used.

1-6- The method of collecting information and data

Library sources: in the stage of developing theoretical foundations

Field sources: interviews and questionnaires and existing documents with the aim of evaluating the current situation

Interviews with experts: in order to identify the factors of intellectual capital

Questionnaire: In this research, the necessary information for testing the hypotheses will be used through a questionnaire, which tries to evaluate people's knowledge, attitudes and opinions through the questions asked in the questionnaire.

Examination of documents and documents of the oil engineering and development company (text)

1-7- Research background

Often the term intellectual capital is considered synonymous with intangible assets. While based on the definition of the Organization for Economic Cooperation and Development, intellectual capital is not considered as a synonym but as a subset of the general base of intangible assets of a business. Since the past, the distinction between intangible assets and intellectual capital has been ambiguous. Intangible assets under the title of "goodwill" (APC 1970, ISC 1997, ISC 1998) and intellectual capital have been considered as a part of goodwill. Recently, a number of contemporary classifications have adjusted this distinction by dividing intellectual capital into external capital (customers), internal capital (structural) and human capital. have been reviewed by Bontis (1999), Ross et al. (1997), Brooking (1996) and Stewart (1997).