Word Files
Reference for Downloading Educational Files
  2. Management
  3. Investigating and analyzing the impact of investment in information technology (IT) on organizational productivity

Investigating and analyzing the impact of investment in information technology (IT) on organizational productivity

Number of pages: 132 File Format: word File Code: 30800
Year: Not Specified University Degree: Master's degree Category: Management
Tags/Keywords: Decentralized decision making - Investment in information technology - IT information technology - Organizational productivity - Work processes
  • Part of the Content
  • Contents & Resources

  • Summary of Investigating and analyzing the impact of investment in information technology (IT) on organizational productivity

    Dissertation

    To receive a master's degree

    Abstract

    Today, information technology as one of the modern human technologies has not only undergone tremendous changes, but it is also rapidly affecting life patterns, research methods, education, management, transportation, security issues and other areas of human life. This research has been done to investigate and evaluate the impact of investment in information technology (IT) on organizational productivity. The statistical population of this research includes the managers working in the industrial town in Ardakan city. The statistical sample of this research includes 65 managers of this city. In this research, a survey study method and a questionnaire were used to identify the effect and relationship between variables, and SPSS19 software was used for data analysis. The results of the path analysis method showed that investment in information technology does not have a direct effect on improving the organization's productivity and only indirectly and through variables of lack of concentration in decision-making and improvement of work processes, it affects organizational productivity.

    Key words:

    Investment in information technology (IT), organizational productivity, work processes, decentralized decision making

    1-1- Introduction

    Looking at the current situation of advanced countries, it is clear that information technology and communication technology have been involved in their all-round progress and development. Improving productivity is one of the goals that organizations pursue at the same time as investing in technology. But the slow growth of productivity statistics has caused some concerns and raised the paradox of information technology productivity, so that some experts have doubted the productivity of information technology. Therefore, this research examines the direct and indirect effects of information technology on the productivity of organizations and departments. This research examines the impact of information and communication technology (IT) on organizational productivity. In this chapter, first, the topic of the research is briefly described, and then the objectives, the necessity of the research, and the application of the research results are explained. In the following, the hypotheses and variables of the research are stated in relation to the objectives of the research, and then the statistical population, the method of conducting the research and the method of data collection are described. At the end of the chapter, the operational definitions used in the research will be presented.

    1-2- Description and statement of the research problem

    In today's world, people seek to do more work using the least available facilities. Organizations are also trying to provide the highest quality at the lowest price. This creates value for the customer and creates a sense of competition between companies. Organizations must increase their efficiency and productivity in order to compete, and this should be taken into account when considering IT budgets (Smith[1], 2008). This ultimately leads to more profitability for the company. Brin-Jolsen and Brun [2] (2005) found that information technology provides a capacity for productivity growth, but this requires making changes in work processes. Also, changes and revolution in work processes are necessary to take advantage of the benefits of technology.

    Information technology has enabled many organizations to transform their organizational structure. Teams of people with different work skills and information technologies work together so that the organization achieves its goals. These organizations use information technology to delegate authority to lower levels and make decentralized decisions. Studies show that the significant change in information technology allows the organization to maintain independence between departments despite having the power of a large group (Smith, 2008). However, expectations related to investment in information technology have not always been met. This topic has prompted many researchers to study the effects of information technology on productivity (Kodiba[3], 2004; Brien Jolsen and Brun, 2005; Smith, 2008; Kamrani and Faizi, 2017; Faryabi and Tajveidi, 2019). Recent studies show that investment in information technology has had little effects on productivity and in some cases even had no effect.In addition, researchers have found that the impact of information technology requires time and is not determined in the short term (Dedrick et al., 2003).

    Information technology can be considered as a tool in the organization. The key to optimal use of a tool is to use it appropriately and correctly. When information technology is used properly, it can improve work processes and decentralized decision-making, and when organizations use information technology to improve work processes and decentralization in decision-making, they will see an increase in organizational productivity (Smith 2008). Therefore, this research tries to investigate the direct effects of information technology on productivity, as well as its indirect effects through the improvement of work processes and decentralization of the decision-making process, using the information collected through. On the other hand, due to the direct and close relationship between development and productivity, the importance of information and information technology can be clearly found in the discussions of productivity. By improving the productivity of workers, they will get more wages and better working conditions, and at the same time, more job opportunities will be created. Higher productivity, on the one hand, increases the quality of goods and at the same time lowers prices, and on the other hand, increases the profits of shareholders. Having comprehensive information and using information technology at the right time can, while increasing creativity and technology, prevent the waste of resources and unnecessary and unwanted work and, above all, fruitless decisions. In such a way that these decisions have a wide role in human life (Adir [4], 2007; Eysenck [5], 2005, 2007). And the basis of many of these decisions is our own behavior (Nisbet and Wilson [6], 1997; quoted by Abdolahi, 2014). Therefore, it is necessary for everyone to know decision-making skills to face various problems in today's world (Adair, 2007; Gurkari[7], 2005). The main feature of today's problems is the size and scope of the amount of data and information that must be collected, stored, produced, processed, retrieved and analyzed. This feature, which is the generator of most of the organizational complexities, causes the movement towards the development of a new technology called information technology, which facilitates the work with a lot of data and information (Abzari and Faridian, 2016). Despite the relatively short life of information technology and its rapid growth and expansion, different definitions and perceptions of it have been presented, and with a careful and deep look, inconsistencies can also be observed between them (Deff [8], 2006). Information technology refers to multimedia technologies such as computer, software, internet, telephone, blog, satellite and so on. refers (Hismanoglu [9], 2011). In short, information technology is a combination of communication equipment and computers (Dika Hamiti [10], 2011). In fact, information technology is a phenomenon that has arisen from the widespread use of computer systems in organizations and society and the transformation resulting from its use (Mohdi et al., 2019). This technology entered the field of scientific and industrial fields about two decades ago and today as an interdisciplinary expertise combining computer science, information mathematics, telecommunications and management knowledge has been included in the list of modern global technologies (Rahmani, 1388).

    Information and communication technology is a branch of technology that uses hardware, software, network software to operate on data and process it in the fields of acquisition, storage, exchange and control. makes (Fathiyan, 2015). Organizations need to use information and communication technology to achieve their goals. This technology allows managers to control and coordinate more complex structures by quickly processing information, and the performance of the organization can be done with quick feedback (Aleh Band, 2014).

  • Contents & References of Investigating and analyzing the impact of investment in information technology (IT) on organizational productivity

    List:

    1- The first chapter. 1

    1-1- Introduction. 2

    1-2- Description and expression of the research problem. 2

    1-3- The importance and value of research. 4

    1-4- Research objectives. 7

    1-5- research hypotheses. 8

    1-6- Research methodology. 8

    1-7- The statistical population of the research. 9

    1-8- Statistical sample of the research. 10

    1-9- Research scope. 10

    1-9-1- Subject area of ??research. 10

    1-9-2- The spatial scope of research. 10

    1-9-3- The temporal domain of research. 11

    1-10- research variables. 11

    1-11- Method of data collection 11

    1-12- Data analysis 13

    1-13- Conceived applications of the research. 13

    1-14- Research innovation. 14

    1-15- Research users. 14

    1-16- Keywords 14

    2- The second chapter. 16

    2-1- Introduction. 17

    2-2- the first part; A review of information technology research literature. 18

    2-2-1- Information technology (IT) 18

    2-2-2- The concept of information technology. 20

    2-2-3- Definitions of information technology. 22

    2-2-4- History of information technology. 24

    2-2-5- The importance of information technology. 27

    2-2-6- Information technology in Iran. 29

    2-2-7- Administrative automation and information and communication technology. 31

    2-2-8- Information technology and competitive advantage. 33

    2-3- The second part; A review of productivity research literature. 34

    2-3-1- Productivity. 34

    2-3-2- Definition of productivity. 35

    2-3-3- Productivity in the organization 37

    2-3-4- Effective factors on improving productivity. 39

    2-3-5- The impact of information technology on productivity. 42

    2-3-6- Productivity and education based on information technology. 43

    2-3-7- Decentralized decision-making process. 48

    2-3-8- Improving the work processes of the organization. 51

    2-4- The third part; An overview of the research background. 53

    2-4-1- Foreign researches. 53

    2-4-2- Internal research. 55

    3- The third chapter. 60

    3-1- Introduction. 61

    3-2- Type of research. 62

    3-3- Research scope. 62

    3-4- The statistical population of the research. 63

    3-1- Sampling method and sample size. 64

    3-2- Research variables. 66

    3-3- Conceptual model of research. 67

    3-4- Information gathering tool. 68

    3-5- Questionnaire validity. 71

    3-6- Data analysis method 75

    3-6-1- Kolmogorov-Smirnov test. 75

    3-6-2- Correlation test. 75

    3-6-3- Linear regression. 76

    4- The fourth chapter. 77

    4-1- Introduction. 78

    4-2- Descriptive statistics. 78

    4-2-1- frequency distribution of the statistical sample based on age. 79

    4-2-2- Frequency distribution of statistical sample based on education level. 80

    4-2-3- Frequency distribution of the statistical sample based on the level of years of service in the organization. 82

    4-2-4- Descriptive statistics of research variables. 83

    4-3- Inferential statistics. 84

    4-3-1- Normality test. 84

    4-3-2- Correlation test. 86

    4-3-3- Regression analysis. 87

    5- The fifth chapter. 93

    5-1- Introduction. 94

    5-2- Conclusion of assumptions. 94

    5-2-1- The first research hypothesis. 94

    5-2-2- The second research hypothesis. 95

    5-2-3- The third research hypothesis. 96

    5-3- Research proposals. 98

    5-3-1- Proposals based on research results. 98

    5-3-2- Suggestions for other researchers. 99

    4-5- Research limitations. 99

    5-5- Summary and conclusion of the research. 100

    6- Appendix. 108

    6-1- Research questionnaire. 109

    6-2- Outputs of SPSS software. 111

    7- Sources. 102

    7-1- Persian sources. 103

    7-2- English sources. 105

    7-3- Internet resources. 108

    Source:

    1-1- Farsi sources

    1- Etimadi, Mehdi. (1379). Effective factors in improving productivity in the industrial sector, Management Science Journal, 13th year, number 49, pp. 80-98.

    2- Afsheh, Amir; Kiafar, Farhad and Shaidi, Ali. (1390). Investigating the use of information technology in education and its impact on the productivity of Islamic Azad University employees, number four, pp. 2-11.

    3- Deserter, Ismail. (1384). Research methods in psychology and educational sciences, Tehran: Nashardoran.

    4- Hafez Nia, Mohammad Reza, (2006); An introduction to research methods in humanities; Tehran: Samit Publications.

    5- Habibpour Getabi, Karam and Safarishali, Reza.(1388). A comprehensive guide to the use of SPSS in survey research, Tehran: Loya, Motafkaran.

    6- Khaki, Gholamreza. (1387). research method with an approach to thesis writing; Tehran; The country's scientific research center, second edition.

    7- Danaei Fard, Hassan. Alwani, Seyyed Mehdi, Azar, Adel) 2006); Quantitative research methodology in management; a comprehensive approach. Tehran: Safar Ishraghi Publications. Second edition.

    8- Rahimi Kia, Amin; Kadampour, Ezzatullah and Roshanzadeh, Fatemeh (2019). Examining the role of using office automation in the productivity of Khorram Abad Municipality employees, Urban Management, No. 27, pp. 99-124. 9- Sarmad, Z; Bazargan, A; Hijazi (1380). Research Methods in Behavioral Sciences, Tehran: Aghat Publications, p.166

    10- Shaker Ardakani, Mohammad, the relationship between the use of information technology and organizational decision-making in the police force of Isfahan city, Master's thesis in the field of business management with a tendency towards transformation, Faculty of Administrative Sciences and Economics, University of Isfahan.

    11- Sheikh Baklo, Sara; Sarafizadeh, Asghar and Timuranjad, Kaveh (2011). Investigating the impact of administrative automation on efficiency, development and transformation management, number 9, pp. 58-53

    12- Sarafizadeh, Asghar and Alipour, Samaneh (2008). Investigating the impact of the application of administrative automation on the productivity of human resources, Development and Transformation Management, No. 3, pp. 17-24

    13- Taleghani, Gholamreza; Tanami, Mohammad Mehdi; Farhani, Ali Akbar and Zarinnegar, Mohammad Jaafar. (1390). Examining factors affecting productivity, Public Administration, Volume 3, Number 7, pp. 115-130.

    14- Taheri, Shahnam. (1378). Productivity and its analysis in organizations (Comprehensive Productivity Management), Tehran, Farhangistan Publishing House. 15- Ali Ahmadi, Alireza. (1378). Information technology planning in organizations, Tadbir, 10th year, number 97, pp. 18-3

    16- Ali Ahmadi, Alireza, Shams Iraqi, Sharagim. (1382). Information technology and its applications, Tohd Danesh Publishing House, Tehran, first edition. 17- Faryabi, Mohammad and Tajveidi, Mina. (1390). Investigating the effect of investment in information technology on organizational productivity, Research Quarterly of Iran Institute of Science and Information Technology, special issue of management of libraries and information centers, pp. 27-39. 18- Fathi Saeed (2013), investigating the impact of e-commerce on export growth, identifying the priorities of the industry sector in the country, Tehran: Institute of Business Studies and Research. 19- Fatuhi Ardakani, Mohammad; Alam Al-Hudaei, Seyyed Muhammad Ali (2011). Investigating the level of customer satisfaction with the performance of card readers (pos) (case study of Ardakan city). Congress of Electrical, Computer and Information Technology Engineering. pp. 438-444.

    20- Kaousi, Ismail; Hashemi, Mahmoud; Islampanah, Mehdi and Serafrazi, Mehdi. (2011). Investigating the use of information technology and its role in increasing organizational productivity, case study: Fars Province Health Insurance Organization. 21- Mansourfar, Karim. (1385). Advanced statistical methods with computer programs, Tehran: Tehran University Press.

    22- Mousavi, Reza (2016). The role of information technology in productivity, the first national conference of management, young researchers club, Islamic Azad University, Firuzkoh branch. Statistical analysis using SPSS software, Tehran: New Book Publications.

    24- Momeni, Mansour, Akg Qayumi, Ali (2016); Statistical analysis using SPSS software; Tehran: New Book Publications.

    25- Norouzian Qara Tekan, Fatemeh; Mohammadi, Mohammad Ali; Hassannejad, Maryam and Soltani, Sahar (2010). Examining the effects of administrative automation systems on productivity indicators of the case study organization: Central Organization of Ferdowsi University of Mashhad. Knowledge and Technology, No. 4, pp. 154-139.

    26- Yazdani, Amir Abbas; Fallah Makrani, Yasser and Halajian, Ibrahim (2009). Examining the effect of the establishment of administrative automation in reducing costs with the point-to-point analysis method of a case study: Mazandaran Wood and Paper Industries, Development and Transformation Management, No. 5, pp. 56-49.

    1-2- English sources

    27- William F. Adkinson, Thomas M. Lenard, Michael J. Pickford. (2004). The Digital Economy Fact Book, 6th Ed. , The Progress & Freedom Foundation, Washington, D. C.

    28- Akintayo, D. I. (2010). Job Security, Labor-Management Relations and Perceived Workers' Productivity In Industrial Organizations: Impact of Technological Innovation, International Business & Economics Research Journal, Vol. 9, No. 9. pp29-38.

    29- Allen, R. S.

Investigating and analyzing the impact of investment in information technology (IT) on organizational productivity
How To Access The File
Related Contents:
Number of pages: 157 Category: Management

Academic thesis for obtaining a master's degree in the field: business management, financial orientation. Abstract: Information technology, by bringing electronic commerce [1], has caused a fundamental change in the quantitative exchange of commercial information and required products and services. Among the goals that information technology pursues are cost reduction, ...

Number of pages: 85 Category: Management

Dissertation for Master's Degree in Business Administration Abstract: Research Purpose: The purpose of this paper is to examine the relationship between economic development and information technology. Today, the ever-increasing growth of information technology and its impressive impact on increasing the productivity of public and private organizations worldwide has caused a ...

Number of pages: 251 Category: Management

Dissertation for Master's Degree (M.A) in Public Administration, Transformation Management, Abstract: In the present research, under the title of studying the relationship between the use of ICT and the empowerment of employees from the point of view of all the personnel of the headquarters working in the central organization of the Islamic Azad University, the objectives of the ...

Number of pages: 107 Category: Industrial Engineering

Dissertation of Master's Degree in Industrial Engineering - Systems Management and Productivity Orientation Fall 2019 Abstract: The growing and rapid movement of today's societies to acquire and exploit information, causes an ever-increasing expansion

Number of pages: 94 Category: Management

The thesis for master's degree in industrial management, based on the studies conducted, Khuzestan province is important in the country due to its many centers of manufacturing and production of all kinds of industrial goods in 7 groups of metal, non-metallic mineral, chemical, cellulose, food, electricity and electronics, textile and access to raw materials as well as other ...

Number of pages: 132 Category: Insurance

Dissertation for Master's degree (M.Sc) Major: ""Insurance"" Chapter 1: General Research 1-1- Introduction Considering the growing competition between companies, how they approach can play an important role in their success or failure. In this field, startup companies that have just entered the competition market are more at risk, so it is necessary for them to start the ...

Number of pages: 208 Category: Management

Dissertation for Master's Degree in Management Abstract: Productivity and effective use of organizational resources (manpower, capital, materials, energy and information, etc.) is the goal of all managers of economic organizations and industrial production units and service institutions. Today, the survival condition of any organizational system is to pay deep and sufficient ...

Number of pages: 75 Category: Management

Thesis for obtaining a master's degree in the field of educational management in the summer of 2013 Abstract: The present study was conducted with the aim of investigating the relationship between the use of information technology and the satisfaction of students of the Faculty of Agriculture, Urmia University.

Number of pages: 221 Category: Management

Master's thesis in the field of public administration, human resources orientation. Abstract In this research, a comparative study of the preparation of the executive bodies of the headquarters of Sistan and Baluchistan province was discussed in the field of knowledge management implementation infrastructure. The tool used to collect data was a 36-question questionnaire that ...

Number of pages: 117 Category: Management

Dissertation to receive M.A. degree. Trend: Transformation Abstract: Due to rapid changes, organizations have realized that the effective use of numerous and extensive knowledge resources and capitals gives them the ability to innovate and respond to the new expectations and needs of consumers as well as the changes that occur in competitive and technological conditions.