Investigating the relationship between intellectual capital and organizational culture in Maskan Bank, southwest branches of Tehran

Dissertation for Master's degree (M.A)

Abstract:

Today, human beings are considered a precious capital in the organization and this key element can only guarantee its dynamics and the excellence of the organization in a favorable environment. Accordingly, this research seeks to find the relationship between intellectual capital and organizational culture. For this purpose, this research has considered 361 employees of Maskan Bank Southwest Branches of Tehran, who were selected by simple random method, as a research sample among the population of 2000 employees of Maskan Bank Southwest Branches of Tehran city, and with the help of Bontis models in intellectual capital and Dennison model in organizational culture, it has been evaluated. Cronbach's has been proven to be equal to 828% and 834%, it has been used to collect data and after proving the non-normality of the data, it has used Spearman's test to check hypotheses. The findings of the research indicate the existence of a strong relationship between the research variables. It is worth mentioning that among the dimensions of culture, mission has the greatest impact and compatibility has the least impact on intellectual capital.

Key words

Intellectual capital, organizational culture, structure , mission, participation

Introduction

There is no doubt that human thought is a precious capital. And in today's organizational society, the exploitation of this precious capital is known as the distinguishing feature and competitive advantage of various organizations and even one of the criteria for measuring the progress of human societies. The concept of organizational culture is considered as an effective factor in the productivity and performance of the organization, and if a suitable work culture that is well spread between the management and employees leads to the consolidation of organizational commitment, the promotion of ethics, higher performance and productivity, and also it will follow the appropriate speed in the face of changes. In the meantime, awareness of appropriate and appropriate and necessary trainings and their implementation plays a very important role in the realization of this task (Kaliç, 1389, 11).

Intellectual capital is a new topic that has been raised theoretically in the last few years at the global level. But since it is considered a valuable resource for countries and organizations, its growth and development rate is rapidly becoming an indicator of countries' development. On the other hand, this intangible resource has been proposed as one of the most value-adding resources of companies and a key capital in the growth of entrepreneurship (Robbins, 2018, 34). Today, the necessity of developing and managing intellectual capital has become a serious requirement at the national level and in the business arena, and by moving towards a knowledge-based economy, it has led to a change in the ruling paradigm of the industrial economy. The researcher hopes that this research can be useful in guiding Iranian public and private organizations towards the management and measurement of intellectual capital (Qalich, 1389, 14). Then research hypotheses, research objectives, definition of research variables and scope of research (thematic, spatial and temporal) are given, and then the research method, population and statistical sample, information collection methods and data analysis methods are stated.

Chapter 1

Generalities of the research

Introduction

There is no doubt that human thought is a precious capital. In today's organizational society, exploitation of this precious capital is known as the distinguishing feature and competitive advantage of various organizations and even one of the criteria for measuring the progress of human societies. The concept of organizational culture is considered as an effective factor in the productivity and performance of the organization, and if a suitable work culture that is well spread between the management and employees leads to the consolidation of organizational commitment, the promotion of ethics, higher performance and productivity, and also it will follow the appropriate speed in the face of changes. In the meantime, awareness of appropriate and appropriate and necessary trainings and their implementation plays a very important role in the realization of this task (Kaliç, 1389, 11).

Intellectual capital is a new topic that has been raised theoretically in the last few years at the global level. But since it is considered a valuable resource for countries and organizations, its growth and development rate is rapidly becoming an indicator of countries' development. On the other hand, this intangible resource is one of the most valuable resources of companies and a key capital in growth.On the other hand, this intangible resource has been proposed as one of the most valuable resources of companies and a key capital in the growth of entrepreneurship (Robbins, 2018, 34).

Today, the necessity of developing and managing intellectual capital has become a serious requirement at the national level and in the business arena, and by moving towards a knowledge-based economy, it has led to a change in the ruling paradigm of the industrial economy. The researcher hopes that this research can be useful in guiding Iranian public and private organizations towards the management and measurement of intellectual capital (Qalich, 1389, 14). Then research hypotheses, research objectives, definition of research variables and scope of research (thematic, spatial and temporal) are given, and then the research method, population and statistical sample, information collection methods and data analysis methods are stated. Not only to conquer their own land, but also to conquer distant galaxies. With the increase of human societies and the growth of cities, the need to create organizations and the necessity of human life in organizational societies occurred more and more (Qalich, 1389, 17). At the same time, by exploiting more and more of his thinking, he was able to use his thought as a great capital to obtain whatever he wants, to the extent that the exploitation of this precious capital is today known as the competitive distinction of various organizations and even one of the criteria for measuring the progress of human societies. Today, this capital is at the service of organizations because today humans have experienced organizational life and everything in today's societies can be defined in the form of a special organization (Robbins, 1378, 34). Organizations are different from each other. The secret of the complexity of organizations is hidden in the complexity and breadth of organizational culture. Culture is a concept that determines the behavior of people within the organization and even the behavior of organizations with each other. A fundamental problem that Maskan Bank as a large monetary and financial organization is struggling with today is the incompatibility of the cultural platform of the organization with the management of the intellectual capital of the organization. This issue occurs more where in many organizations such as Maskan Bank, despite the presence of talented and educated people, their precious capitals are not used properly in the organization. .

Now the basic question that is raised here is:

What is the relationship between intellectual capital and organizational culture in this bank? (Bontis, 2001, 192). These assets increase the organization's opportunities (Bontis, 2006, 306). The measurement of intellectual capital is an important step in determining how to measure the improvement of the overall productivity of the organization. Without the correct measurement of the intellectual capital, the company or the organization is not measured correctly and the management is not able to adjust and determine the strategy (Bontis, 2002, 36). Intellectual capital should be taken into account in formulating and adjusting the strategy of a company, and it should also be considered as one of the main and basic sources of profitability of companies (Bontis, 1998, 444). Ignorance of intellectual capital will cause the management to not pay enough attention to it, which leads to the lack of full exploitation of the added value of capabilities (Bontis, 2001, 457).

Nowadays, the managers of Maskan Bank have also realized the issue of attention, cultivation, preservation, maintenance and optimal use of the valuable intellectual capital of employees, because by relying on this invisible asset, they can establish their long-term survival in the competitive environment in the country's banking sector. This valuable capital is impossible without considering the appropriate platform for the growth, prosperity and excellence of this precious capital. Because organizational culture as the behavioral and communication context of every organization provides the possibility of emergence and added value resulting from the intellectual effort of employees, and that is why discovering the mutual effects of the two variables of organizational culture and intellectual capital as the subject of a survey research in Maskan Bank is a very important and important issue.