Analysis of the mixed effect of social marketing on the effectiveness of urban advertising

Number of pages: 140 File Format: word File Code: 30487
Year: 2014 University Degree: Master's degree Category: Management
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  • Summary of Analysis of the mixed effect of social marketing on the effectiveness of urban advertising

    Dissertation

    To receive a master's degree

    Business management _ transformation trend

     

    The definition and scope of social marketing has changed over the years and its tools, techniques and concepts have evolved and improved. A review of past research shows that although social marketing is most commonly used in the health sector, it also has potential in sectors such as protecting resources, energy and the natural environment, creating culture and influencing actions and behavior in society. Considering that in recent years, Isfahan Municipality has adopted the social marketing approach in order to build culture, teach citizenship behavior, protect the environment and urban green space, and so on. uses; In order to advance these goals, it has used the mixed components of social marketing. This research is of applied purpose type, in terms of control of descriptive variables and in terms of the method of collecting field (survey) data.  The present research seeks to examine the mix of social marketing in Isfahan municipality and finally analyze the effect of the components of this mix on the effectiveness of advertising that is carried out at the city level. . Therefore, in this research, in order to achieve the intended goal, the components of social marketing mix and advertising effectiveness models were first identified and then these factors were evaluated in the city of Isfahan. Keywords: advertising effectiveness, social marketing, social marketing mix, Isfahan Municipality. The increasing competition that exists among different organizations within the borders as well as at the international level has prompted organizations to maintain their position in this field and advance their activities by using different methods and using different tools (Abdolahi, 2013). Social marketing is the application of business marketing techniques to analyze, design, implement and evaluate programs designed to influence the behavior of target audiences in order to improve their personal and social well-being. This philosophy wants to create a balance between satisfying the interests of customers, long-term interests of society, and satisfying the goals of the organization and economic enterprises (Andreesen, 1994).

    The perspective of social marketing is based on the basis that each organization first determines the needs, wants and interests of its consumer markets, then provides them in a more efficient and effective way compared to competitors, in such a way as to ensure the survival and improvement of the well-being of both customers and society. Gered (Cutler [1], 1984). The present research seeks to analyze the mixed effect of social marketing on the effectiveness of urban advertising and ultimately help Isfahan Municipality to educate citizens and increase the effectiveness of urban advertising in the field of citizenship behavior.

    With the introduction of the concept of sustainable development into the business and political environment, the unstable nature of the existing patterns of development and consumption was revealed. Social marketing is the field and territory of a new science that tries to realize social goals and objectives by using commercial marketing techniques. In other words, the philosophy of social marketing is different from other marketing philosophies in that it emphasizes the interests of the future and the society and their well-being, and it does not only seek to deal with commercial purposes, but it also seeks to involve cultural and value issues in marketing issues in a real way. A review of past research shows that although social marketing is most commonly used in the health sector, it also has potential in sectors such as protecting resources, energy and the natural environment, creating culture and influencing actions and behavior in society. Also, since the tool used in marketing is the marketing mix, and companies and institutions achieve their goals by controlling the components of this mix, and considering the new and different philosophy of social marketing; The components of this mix are defined differently for social marketing; So, there is a need for research in the field of knowing and measuring the extent of the influence of these components on customers' behavior, and according to the research gap in the mentioned fields, it is necessary to carry out research in these fields.

    1-2-2 The purpose of implementation and the necessity and importance of research

    Andreesen[2] (1994) defines social marketing as follows: Social marketing is the application of commercial marketing techniques in order to analyze, design, implement and evaluate programs determined to influence the behavior of target audiences in order to improve their personal and social well-being. This philosophy wants to create a balance between satisfying the interests of customers, long-term interests of the society, satisfying the goals of the organization and economic enterprises. The point of view of social marketing is based on the premise that each organization first determines the needs, wants and interests of its consumer markets, then provides them more efficiently and effectively compared to competitors, so as to ensure the survival and improvement of the welfare of both the customer and the society (Kotler [3], 1984). These factors include product, price, location, promotion. In social marketing, 4p (product, price, place, promotion) is expressed differently. In social marketing philosophy, goal is considered instead of product, cost of participation instead of price, accessibility instead of location, social communication instead of promotion. In addition to the conventional 4p in marketing, two elements of participation and politics also play an important role in social market efforts (Weinrich [5] (1999). With regard to strategic and management approaches, social marketing relies heavily on the evaluation of their plans and efforts to achieve desired results; After the implementation of the program, the results and its effects on the audience group should be measured and based on them, the entire program or a part of it should be revised.                                              

    Culture

    Process

    Structure

    Review of results

    Evaluation of effectiveness Operation

    Figure 1-1: The process of strategic planning, implementation and control in social marketing (Rusta et al., 2010)

    Therefore, the effectiveness of advertising is the extent to which the goals of a marketing and sales relationship are achieved and the actions taken to achieve the set goal (Edward and Crompton [6], 2004, 127).

    Given that in recent years, Isfahan municipality has adopted a social marketing approach in order to build culture, teach citizenship behavior, protect the environment and urban green space, etc. and in order to advance these goals, it uses the mixed components of social marketing and spends a lot of money on advertising activities in the form of installing billboards, silk, bentroflex, fabric, inscriptions, and memorial stones, as well as printing invitation cards, posters, brochures, waste calendars, organizing cultural advertisements for national and religious occasions in the city, collecting metal scaffolding and replacing single-stand structures in suitable places, preparing booths and internal advertisements in various exhibitions. Fantasy frames contain cultural sentences for use in the halls of the municipality and subsidiary organizations, including the activities of the advertising and marketing department. Therefore, the present research seeks to examine the mix of social marketing in the municipality of Isfahan and finally analyze the effect of the components of this mix on the effectiveness of the advertisements that are carried out at the city level. to increase citizenship behavior among citizens. Also, finding out more effective tools for the effectiveness of advertising leads to savings and cost management in the direction of urban advertising. 1-3 Research Objectives The main goal is to examine the mixed role of social marketing on the effectiveness of urban advertisements. Urban.

    3- Investigating the mixed role of social marketing on the desire for urban advertising.

    4- Investigating the mixed role of social marketing on urban advertising.

    5- Investigating the role of suggestion on the effectiveness of urban advertising.

    6- Investigating the role of accessibility on the effectiveness of urban advertising.

  • Contents & References of Analysis of the mixed effect of social marketing on the effectiveness of urban advertising

    List:

    Chapter 1: Generalities of the research.. 1

    1-1 Introduction.. 2

    1-2 Definition of the subject (problem definition, purpose of implementation and application of research results). 2

    1-2-1 Statement of the problem.. 3

    1-2-2 Purpose of implementation and necessity. 3

    1-2-3 application of the research.. 6

    1-3 research objectives.. 6

    1-4 research hypotheses.. 7

    1-5 research scope.. 7

    1-5-1 thematic scope of the research. 8

    1-5-2 The spatial scope of research. 8

    1-5-3 Time domain of research. 8

    1-6 society and a statistical sample. 8

    1-7 research method.. 8

    1-8 operational definition.. 9

    1-9 thesis structure.. 10

    Summary.. 10

    Chapter two: review of literature and research background. 11

    1-2 introduction.. 12

    2-2 social marketing.. 13

    2-2-1 concept of social marketing. 15

    2-2-2 The importance of social marketing. 16

    2-2-3 social marketing objectives. 19

    2-2-4 characteristics of social marketing. 19

    2-2-5 Theories and models of speculative marketing. 21

    2-2-6 social marketing criteria. 24

    2-2-7 social marketing mix. 25

    2-2-7-1 offer instead of product. 27

    2-2-7-2 Contribution fee instead of price. 28

    2-2-7-3 Accessibility instead of location. 28

    2-2-7-4 Social communication instead of promotion. 29

    2-3 The concept of advertising.. 30

    2-3-1 The purpose of advertising.. 31

    2-3-2 The importance of advertising.. 32

    2-3-3 The concept of advertising effectiveness. 33

    2-3-4 The importance of evaluating the effectiveness of advertising. 33

    2-3-5 Factors affecting the effectiveness of advertising. 35

    2-3-6 Advertising effectiveness models. 37

    2-3-6-1 Hierarchy of effects model. 37

    2-3-6-2 AIDA model. 38

    2-3-6-3 Krugman Hierarchy Model. 41

    2-3-6-3-1 learner hierarchy model. 41

    2-3-6-3-2 unbalanced/documentary hierarchy model. 42

    2-3-6-3-3 model of low mental involvement hierarchy. 43

    2-3-6-4 DAGMER model). 43

    2-3-6-5 Lavage and Steiner's psychological model. 44

    2-3-6-6 Information Interpretation Likelihood Model (ELM). 45

    2-3-6-7 Non-hierarchical models. 47

    2-4 research background.. 47

    2-4-1 internal research. 47

    2-4-2 Foreign research. 52

    Summary and summary.. 55

    The third chapter: research methodology. 57

    3-1 introduction.. 57

    3-2 research type and method.. 58

    3-3 statistical population.. 58

    3-4 sampling method and sample size. 58

    3-5 information gathering methods. 59

    3-6 information gathering tools. 60

    3-7 Questionnaire components.. 60

    3-8 Validity and reliability of the questionnaire. 62

    3-9 research variables.. 64

    3-10 statistical methods and questionnaire data analysis method. 65

    3-10-1 descriptive statistics.. 69

    3-10-2 inferential statistics.. 69

    3-11 theoretical framework (model) of research. 70

    3-12 research assumptions.. 70

    Summary and summary.. 71

    Chapter four: data analysis. 73

    4-1 Introduction.. 74

    Part I.. 75

    4-2 General analysis of questionnaire data. 75

    The second part.. 76

    4-3 Examining the fit of the research model (external model). 78

    4-3-1 Functionality of indicators. 78

    4-3-2 Internal model reliability. 79

    a) Cronbach's alpha coefficient.. 79

    b) composite reliability (CR).. 80

    4-3-3 internal model validity. 82

    A) Convergent validity.. 82

    B) Divergent validity.. 84

    B-1) Cross-factor loading.. 84

    B-2) Fornell Locker method.. 84

    4-4 Structural model evaluation (internal model). 86

    1- significant coefficients Z (t-values). 87

    2- Coefficient of determination R2.. 88

    3- Coefficient of determination of Cohenf2. 89

    4- Criterion Q2.. 89

    5- Redundancy criterion. 91

    4-5 fitting the general research model. 92

    4-6 Testing research hypotheses. 93

    4-7 summary and conclusion. 94

    Chapter five: conclusions and suggestions. 95

    5-1 introduction.. 96

    5-2 research summary.. 97

    5-3 research results and findings. 98

    5-3-1 The results of research hypothesis testing. 98

    5-4 research limitations. 102

    5-5 research proposals. 102

    5-5-1 Suggestions based on research findings.102

    5-5-2 Other practical suggestions. 103

    5-5-3 suggestions for future research. 104

    5-6 summary and conclusion. 104

    Appendix 1: Research questionnaire. 105

    Appendix 2: output result of spss software. 108

    Appendix 3: The software output result pls. 111

    Appendix 4: pls output in standard coefficients mode (functional). 112

    Appendix 5: pls output in the mode of significant coefficients (t-value). 113

    Resources. 117

     

    List of tables

    Table 3-1 How to score questions on the Likert scale. 60

    Table 3-2 Classification of social marketing mix questions. 61

    Table 3-3 classification of questions showing the effectiveness of advertising. 62

    Table 3-4 Cronbach's alpha coefficients of the factors (SPSS output). 64

    Table 5-3 Methods and tools for data analysis. 69

    Table 1-4 Distribution of sample frequency according to demographic characteristics. 75

    Table 4-2 mean, standard deviation and variance of social marketing mix components. 75

    4-3 Average, standard deviation and variance of advertising effectiveness. 76

    Table 4-4 factor loadings of indicators. 78

    Table 4-5 Cronbach's alpha coefficient. 79

    Table 4-6 Structural Reliability Coefficient (CR). 80

    Table 4-7 Average Variance Extracted (AVE). 83

    Table 4-8 The primary data entered according to the hidden variables. 85

    Table 4-9 Fornell-Locker table. 86

    Table 4-10 significant coefficients Z (t-values). 86

    Table 4-11 R2 determination coefficient. 88

    Table 4-12 Q2 impact factor. 90

    Table 4-13 Common values. 91

    Table 14-4. The results of the research hypotheses test using the partial least squares method. 93

    Table 5-1 The results of research hypothesis testing. 98

     

    List of figures

    Figure 2-1 Theory of planned behavior. 24

    Figure 2-2 Hierarchy of effects model. 38

    Figure 2-3 of the learner hierarchy model. 42

    Figure 2-4 behavioral path of document unbalanced hierarchy model. 42

    Figure 2-5 stages of document hierarchy model. 42

    Figure 6-2 behavioral path of the low mental involvement hierarchy model. 43

    Figure 7-2 Hierarchy of low mental involvement model. 43

    Figure 2-8 Dagmar model stages. 44

    Figure 9-2 steps of advertising influence. 45

    Figure 2-10 Model of probability of influence in persuasion process. 46

    Figure 3-1 Path analysis diagram. 66

    Figure 2-3 conceptual model of research. 67

    Figure 4-1 Data analysis algorithm in smart PLS method. 78

    Figure 4-2 of the final research model. 94

    Source:

    List of sources and reference

    Etsami, Mohammad, (2013), "Analysis of the impact of social marketing on the preservation and maintenance of urban green spaces" Master's thesis, Faculty of Administrative Sciences and Economics, University of Isfahan.

    Ebrahimian Jolodar, Seyed Yaser (2013), Evaluating the effectiveness of electricity saving television advertisements in the city of Isfahan, Master's thesis, Isfahan, Faculty of Administrative Sciences and Economics, Management group.

    Ebrahimi, A., Qadri, A., Rahmati, S. and Akbari, R. (2009), investigation of the effect of advertising on attracting tourists, example: international tourists of Isfahan city, Geography and Development, No. 17, pp. 156-139.

    Khwajeh, Elahe (2009), "Evaluation of the role of social marketing in modifying the electricity consumption pattern of household customers and its effect on the attitude of managers of the organizational transformation of Isfahan Regional Electricity Company", end Master's thesis, Faculty of Administrative Sciences and Economics, Isfahan University.

    Danaei Fard, Hassan; Alwani, Seyed Mehdi; Azar, Adel. (2012). Quantitative research methodology in management: a comprehensive approach. Tehran: Safar Publications.

    Davari, Ali, Rezazadeh, Arash. (2012). Modeling structural equations with PLS software, Volume 1, Jihad Academic Publications, Tehran.

    Rusta, Ahmed. Venous, Daver; Ebrahimi, Abdulhamid. (2004). Marketing management. Tehran: Samt Publications. Ninth edition.

    Siavoshi, Maleeha (2013), investigation of the use and effect of humor on the effectiveness of television commercials, master's thesis, Al-Zahra University, taken from the website of the Research Institute of Information Science and Technology.

    Shahbazlou Sohail (2013), "Investigation of the place of advertising in social marketing with the approach of promoting books and reading books", Mehr Book, No. 3 and 4, pp. 12-29.

Analysis of the mixed effect of social marketing on the effectiveness of urban advertising