Presenting a model for re-engineering the organizational structure of Gilan Gas Company in order to develop technology

Academic Thesis for Master's Degree Field: Business Management Major: Transformation Abstract: Reengineering and organizational architecture are comprehensive plans for the current and future description of the structure and behavior of processes, information systems, personnel and organizational units, and in fact, they seek to align them with the goals and strategies of the organization. Reprinted for three pilot organizations of Isfahan province, 2007: p. 1). The main purpose of this research is to investigate the effect of organizational structure (complexity, formality and concentration) on the information technology of Gilan Gas Company and to provide a new engineering model. It includes sub-objectives, increasing the speed of processes, simplification, improving service delivery and so on. is The current research is of descriptive-analytical type and from the branch of correlational research, which was conducted as a case study in Gilan Gas Company. To collect the information needed to test the hypotheses, a questionnaire technique (Robins Organizational Structure and Information Technology Questionnaire) was used to measure the statements of the respondents. The population includes 400 people from Gazgilan company, and to estimate the sample size, the Morgan-Krajsai table was used, and based on this, the sample size was equal to 196 people. At the same time, to increase the accuracy, the sample size was increased to 215 people, and it was distributed among the employees of the gas company of Gilan province based on the quota, in the final analysis of the data, 198 questionnaires were examined. The data obtained from the questionnaire was analyzed using SPSS18 statistical software.  The results of the research indicate that there is a significant and negative relationship between the re-engineering and complexity of the gas company of Gilan province and the development of technology. There is a significant and positive relationship between the re-engineering of the focus of the gas company of Gilan province and the development of technology. The variables considered in this research (formality, concentration and complexity) in the form of re-engineering the organizational structure have been able to explain about 40% of the dependent variable of the research (technology development). Meanwhile, the development of information technology is influenced by other factors, which are not within the scope of this dissertation, so it is suggested that other researchers deal with other relevant dimensions. Keywords: re-engineering, organizational structure, information technology. General research. The current underdeveloped nations are called Now another voice is coming. Those who close their ears to this voice will surely be the poor people on the margins of tomorrow's world. What is that sound? The sound of new engineering (Abdiha/Qarakhanlou, 1389: p. 6) Today, new engineering has become one of the most common approaches for administrative reforms in government organizations. The principles and techniques of reengineering have become increasingly attractive to policy makers, professionals and scholars of public administration. In recent years, reengineering has emerged as a strong manifestation of continuous innovation in redefining administrative values ??and philosophies, and the methods and systems of government bureaucracy. The global economy is experiencing a dynamic transformation that has made public and private organizations in need of a radical reform in their methods and activities. Therefore, new and elaborate methods and techniques for managing organizations have emerged to facilitate this change, and in the meantime, re-engineering has been presented as one of the most prominent systems for adapting to this new and complex system. This is why the concepts of re-engineering attract more and more audiences in the private and public sectors. New engineering tools and experiences have been included in the agenda of the reorganization of the public sector - in developed and developing countries, both at the local and national levels - and have been accepted and accepted.

Re-engineering is a set of activities that an economic enterprise performs to change its internal processes and controls so that the traditional vertical and hierarchical structure is transformed into a horizontal, inter-activity, team-based and flat structure and all activities are performed to satisfy customers. (Sajjadi, 2010: p.(Sajjadi, 1390: p. 268) When re-engineering is done, the organization can organize things according to processes. Finally, the three main factors of the organization are also changed:

Organizational structure: attention and focus on the organizational structure, management and organizational infrastructures are the main elements that form the organizational dimension of the change and re-engineering program. The way of configuration and organizational sub-structures of an economic enterprise, the level of authority, communication lines of responsibilities and duties have a fundamental effect on the coordination and acceptance of change and the re-engineering program. (same source: p. 270)

Culture: the cultural dimension includes paying attention to formal and informal norms, values ??and beliefs of employees, in fact, this dimension deals with the influence of organizational culture in accepting changes made in other dimensions. Support for specific tasks are employed. In this case, due to the existence of inter-task boundaries, communication and information flow in the organization with difficulty. But in a situation where the work flow is moving towards "process orientation", information systems must also undergo major changes and adapt to the new conditions. Information systems usually play a key role in speeding up work and making dramatic improvements in work time. (same source: p. 270)

The organizational structure of any institution is the scene of that organization's activities and operations. The most important role of the organizational structure is to determine the duties and responsibilities and limits of authority and employee relations in order to meet the goals of that organization. In determining the structural dimensions, many factors have been listed, among which one can mention administrative components, independence, concentration, complexity, delegation of authority, separation, formality, integration, professionalism, scope of supervision, specialization, standardization and the number of levels of vertical hierarchy. Most of the organizational theorists among them agree on the three dimensions of formality, complexity and concentration. Structural dimensions express the internal characteristics of the organization and the strength or weakness of each of these three dimensions is effective in the overall formation of the organizational structure. (Majidi et al., 2010: p. 9) Complexity is the number of management levels that exist in the organization. (Mujibi et al., 2010: p. 15) Formality is also the extent to which an organization relies on laws, regulations, and procedures to guide the behavior of its employees (same source: p. 16). Vilson, 2012, p494-498) Under the influence and influence of information technology, the current society is at a turning point from an industrial society to an information society. Considering the fundamental differences between different countries, no country will be immune from the changes that will occur as a result of the development of information technology. Consider it triangular, its three vertices are information systems, communications and administrative mechanization. (Ismaili et al., 2012: p.42)

The studies conducted in the field of reengineering show the experts' emphasis on the balanced and simultaneous attention to organizational and structural factors and resources, both technical and non-technical, of organizations. Among these studies, which are widely used in theoretical fields as well as in practical and operational environments, is the Alignment model in the framework of the model known as MIT90. (Mintzberg, 1987, p32) In this model, which is also a conceptual model of research, the need for alignment between structure, solution, technology, processes and human resources is emphasized. It should be noted that only the relationship between structure and technology has been considered in this research. Structure, technology, solution, management process.

Individual skills and roles

Figure (1-1): Research conceptual model (Mintzberg, 1987, p32)

Regarding the organizational structure of Gilan Gas Company, the question arises whether there is a relationship between the reengineering of the organizational structure of Gilan Gas Company and the development of technology? In order to answer this question, the status of the organizational structure and information technology of Gilan Gas Company was investigated and a proposed re-engineering methodology was also presented.