Investigating the effective factors on the effectiveness of training employees of health and treatment network in Kangan city

Number of pages: 148 File Format: word File Code: 29901
Year: 2014 University Degree: Master's degree Category: Educational Sciences
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  • Summary of Investigating the effective factors on the effectiveness of training employees of health and treatment network in Kangan city

    Dissertation for Master's Degree

    Field: Educational Management

    1 Introduction

    In an era known as the explosion of knowledge and information and the development of knowledge and technology is growing rapidly, human resources education cannot remain indifferent to these developments. A deeper look at the mission of education is revealed when a human being is a being with various dimensions and full of valuable talents, and when those talents are realized and flourished when all spiritual and physical dimensions are taken into consideration. It is clear that education wants learning and education to have a meaningful value in human life and beyond learning, to rebuild the character and capabilities of human resources so that education becomes a culture of human development. Some experts say that human knowledge doubles every five years and this increase makes everything change and evolve. So how can the human resources of an organization not be familiar with these changes? It is obvious that if the employees' training is neglected, the fate and survival of the organization will be jeopardized. For this reason, in today's advanced countries, human resources usually go to training classes at least once a year. The life of the organization depends to a large extent on the different skills and knowledge of the employees. Therefore, training and development of human resources not only plays a significant role in creating special knowledge and skills of employees, but also makes people contribute to the improvement of the productivity level in the organization, and is able to adapt to changing environmental pressures. Therefore, improving the productivity of the organization's human resources depends a lot on the quality and competence of the organization's human resources. Some organizations have recognized that human resources are their number one asset and this becomes more real in educational environments such as universities. Therefore, to ensure the increase of knowledge, skills and competence that are continuous and usable, employees must be adequately trained. On the other hand, the goals of the organization require that the skills and capabilities that are necessary to perform the assigned tasks and roles should be strengthened according to the need and necessity. Therefore, the better and more the educational system can realize the potential abilities of the employees, not only, the person sees higher credit and value in himself, but the society also respects him more, and this in itself strengthens the human soul and spirit in every way. Every organization needs trained and experienced people to fulfill its mission. If the abilities of the existing employees meet this need, there is no need for training. But if not, it is necessary to increase their skill level, ability and adaptability. (Dolan, 1375)

    1-2 statement of the problem

    Among the factors affecting the development of the organization, undoubtedly, human power as the most basic factor plays a key role in the development of the organization. Efficient human resources can be considered the most important capital of an organization. Therefore, any process that improves the capability of human resources according to the type of work and activity is a capital-increasing process, the result of which is directly reflected in the quality and quantity of the organization. Education is a process that has this central role. Therefore, if it is said that education is the key to development, an inescapable truth has been emphasized. Various trainings in every organization are very important in order to improve the level of knowledge, work skills, improve and develop the behavior of employees, and make the organization more efficient. The scope of these achievements is wide and includes universities as well (Khasali, 2015).

    Today's organizations and companies are well aware that what they spend on training human resources will soon be reflected in the operations and achievements of the organization (Swanson and Holton, 2009). Research results show that employee training affects attitudes (Sahinides and Boris, 2008), job satisfaction (Schmidt, 2007), work methods (Equins and Cryer, 2009), commitment (McCabe and Gavaran, 2008), organizational relationships and behavior (Buckley and Kippel, 2007) and generally affects the performance of human resources. Almost all existing sources that emphasize the effects of education on the formation of human capital believe that education can increase a person's work efficiency, "allocation ability [1]", that is, improve the appropriate use of resources, and promote his innovation and initiative (Fegin and Mack).Almost all available sources that emphasize the effects of education on the formation of human capital have believed that education can increase a person's work efficiency, "allocation ability [1]", that is, improve the use of resources in the right amount and place, and promote his innovation and initiative (Fegin and McCann, 2009; Metosli and Ahanchian, 2011).

    It is clear that these results will not be obtained from any type of education. At every stage of the creation of a program and its formation in practice, there is a possibility of pests or errors, which in this case will turn the most important result of the program into something that is the opposite of what was hoped for: that is, it wastes the scarce resources of the organization, takes the working time of the employees and creates pessimism about the effect of training programs. In this regard, we will investigate the effective factors on the effectiveness of the training of health workers in Asalouye city in terms of the 6 main factors of "need assessment", "instructor", "method", "implementation conditions", "educational content" and "evaluation". Neha is considered. Therefore, its position and strategic importance in the survival and development of the organization is undeniable. If training, as a key factor in development, is used correctly and competently, the efficiency and effectiveness of the organization will increase significantly (Deputy for Development of Management and Resources, Human Resources Management Office, 2015).

    There is no doubt about the effectiveness of training, but in order to carry out effective training, conditions are necessary so that organizations can rationally deal with changes while adapting to complex conditions and move their various departments towards success.

    Given that one of the obstacles to development in countries Undeveloped or in the process of development, there is a lack of skilled and trained human resources, and formal and university educations also have problems such as inflexibility, lack of coordination with the developments and conditions of society, long time and cost, and are not possible for all people in all circumstances, informal educations are of special importance. In order to consider the effective factors in the effectiveness of applied training, how to prepare the platform for the implementation of training in medical centers, analysis of training needs, evaluation, monitoring and improvement of the training process, distance training and how to train managers and experts to increase their effectiveness and efficiency in the organization, it is necessary to make a proper and scientific design based on the effective factors in the effectiveness of training for the training of human resources.

    Is the level effective in the effectiveness of employee training?

    From the analysis of the subjects' point of view, to what extent is the factor of "implementation conditions" of training programs effective in the effectiveness of employee training?

    From the analysis of the subjects' point of view, to what extent is the factor of "educational content" of training programs effective in the effectiveness of employee training?

    From the analysis of the subjects' point of view, to what extent is the factor of "evaluation" of training programs effective in the effectiveness of employee training?

    1-6 research hypotheses

    From the analysis of the subjects' point of view, the "needs assessment" factor of training programs has a great impact on the effectiveness of employee training.

    From the analysis of the subjects' perspective, the "instructor" factor of training programs has a great impact on the effectiveness of employee training.

    From the analysis of the subjects' perspective, the "method" factor of training programs has a great impact on the effectiveness of employee training.

    From the analysis of the subject's point of view The "implementation conditions" factor of training programs has a great influence on the effectiveness of employee training.

    From the analysis of the subjects' point of view, the "educational content" factor of training programs has a great influence on the effectiveness of employee training.

  • Contents & References of Investigating the effective factors on the effectiveness of training employees of health and treatment network in Kangan city

    List:

     

    Table of contents

    Abstract 1

    Chapter 1-2

    1-1 Introduction 3

    1-2 Statement of the problem 4

    1-3 Importance and necessity of research- 5

    1-4 Research objectives- 6

    1-5 Research questions- 7

    1-6 research hypotheses- 7

    1-7 definitions and terms- 8

    1-7-1 conceptual definitions: 8

    1-7-2 operational definitions: 9

    1-8 research conceptual model-10

    1-8-1 independent research variables: 10

    1-8-2 Research dependent variables: 10

    Chapter Two 12

    Theories and research background- 12

    2-1 Introduction 13

    2-2 The meaning of training and its history: 14

    2-3 When training is appropriate: 15

    2-4 What does employee training mean: 16

    2-5 Training results: 17

    2-6 The need for training in the organization: 18

    2-7 Issues and problems of employee training: 20

    2-8 Training on investing in human capital: 22

    2-9 Measuring the rate of return on investment in human capital: 23

    2-10 Profitability of human capital compared to Physical capital- 25

    2-11 Other forms of investing in human capital: 27

    2-12 Employee training and its importance and benefits: 27

    2-13 Education: traditional, modern, post-modern- 32

    2-13-1 Traditional era (agricultural era) 33

    2-13-2 Modern era (industrial era) 33

    2-13-3 Postmodern era (trans-industrial) 34

    2-14 The responsibility of a capable manager in improving educational conditions- 34

    2-15 The relationship between "training" and "increasing productivity" in organizations 35

    2-16 Human resource development- 36

    2-17 Types of training techniques: 38

    2-17-1 first group: methods that are meant to provide information: 38

    2-17-2 second group: simulation methods: 39

    2-17-3 third group: in-service training methods: 42

    2-18 concept of in-service training- 44

    2-18-1 pre-service training: 45

    2-18-2 Pre-service training (justification): 46

    2-18-3 In-service training (after entering service) 46

    2-19 In-service training of employees- 46

    2-20 History of in-service training: 48

    2-20-1 in the world- 48

    2-20-2 in Iran- 50

    2-20-3 Appearance of in-service training after the Islamic Revolution- 51

    2-21 Objectives of in-service training: 52

    2-21-1 Social goals: 53

    2-22-2 Organizational goals: 53

    2-23-3 Employee goals: 54

    2-24 Reasons and necessity of training In service- 54

    2-24-1 Technological progress: 55

    2-24-2 Complexity of organization: 55

    2-24-3 Human relations- 55

    2-25 Principles of in-service training: 56

    2-26 Definition of training needs of employees: 58

    2-26-1 Resources of needs Education: 58

    2-27 New perspectives in education and development of human resources: 59

    2-28 Learning: 60

    2-28-1 Definition of learning: 60

    2-28-2 Theories and theories of learning: 60

    2-28-3 Theories of social learning: 61

    2-28-3 Facilitation theory: 61

    2-28-4 Principles of learning: 62

    2-29 Training process: 64

    2-29-1 Determining training needs-64

    2-29-2 Training goals and human resources development-66

    2-29-3 Course content 67

    2-29-4 Principles and foundations of learning (learning curve) 67

    2-29-5 Implementation and evaluation- 68

    2-30 Definition and explanation of evaluation: 69

    2-31 The concept of educational evaluation: 71

    2-32 Reasons for educational evaluation- 73

    2-33 Principles Evaluation and its application in educational programs: 73

    2-34 How to implement evaluation: 75

    2-35 Steps of educational evaluation: 76

    2-35-1 Determination and description of goals: 77

    2-36 Evaluation of training programs: 80

    3-2 Main reasons for evaluating in-service training From the point of view of "Kirk Patrick" (81) 38-2 Kirkpatrick's method in evaluating educational effectiveness: 82 2-39 Various models of stages and processes of education 84 2-39-1 Simple and linear models 84 2-39-2- T. D. L. B model 85

    2-39-3 Parker model 87

    2-39-4- a model based on the transformability of the organization-88

    2-39-5 model of a systemic approach to education-89

    2-40 Research background-91

    Chapter 3 93

    Research method-93

    3-1 Introduction 94

    3-2 research method- 94

    3-3 information gathering method-B 85

    2-39-3 Parker model 87

    2-39-4- a model based on the transformability of the organization-88

    2-39-5 model of a systemic approach to education-89

    2-40 Research background-91

    Chapter three 93

    Research method-93

    3-1 Introduction 94

    3-6 Sampling method and sample size 97

    3-7 Data analysis method-98

    Chapter 4-99

    Data analysis 99

    4-1 Introduction 100

    4-2 Descriptive statistics-100

    4-2-1 Status of respondents by gender- 100

    4-2-2 Status of respondents by education- 102

    4-2-3 Status of respondents by age- 103

    4-2-4 Status of respondents by work experience- 104

    4-3 Inferential statistics- 105

    4-3-1 Hypothesis analysis 106-1

    4-3-2 analysis of hypothesis 2-108

    4-3-3 analysis of hypothesis 3-110

    4-3-4 analysis of hypothesis 4-112

    4-3-6 analysis of hypothesis 5-114

    4-3-6 analysis of hypothesis 6-116

    4-5 ranking of factors affecting effectiveness Employee training-118

    Chapter five-119

    Results and suggestions-119

    5-1 Introduction 120

    5-2 Results-120

    5-3 Suggestions based on research assumptions-122

    5-3-1 Needs assessment: 122

    5-3-2 educational content-122

    5-3-3 teacher-122

    5-3-4 method-123

    5-3-5 implementation conditions 123

    5-3-6 evaluation-124

    5-4 suggestions for future research 124

    resources- 125

    Persian sources- 126

    English sources- 130

    Appendix- 133

    Questionnaire 134

    Abstract 138

    Source:

    Persian sources

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Investigating the effective factors on the effectiveness of training employees of health and treatment network in Kangan city