Analysis of the impact of social responsibility dimensions on the advancement of organizational goals in the headquarters of the country's welfare organization

Master's Thesis in Executive Management

October 1391

Abstract:

The issue of corporate social responsibility in the modern economy and in management issues is one of the most prominent issues that have existed in the past 20 years. So that the concept of corporate social responsibility has become the dominant paradigm in the field of corporate governance in the last decade. Large and reputable global companies see responsibility towards society and the social environment as part of their corporate strategy. This concept is an issue that is now being followed strongly by all actors such as governments, companies, civil society, international organizations and scientific centers in developed countries and countries with open economies.

In this research, the role of corporate social responsibility and the effect of four dimensions: economic, legal, moral, and public and national social responsibility on advancing organizational goals with a focus on welfare organizations that specialize in providing prevention, social and rehabilitation services to people at risk of injury. socially disadvantaged and disabled people and in line with empowerment, improving the health and quality of life of the community members with special attention to children, women and the elderly plays an effective role in the social progress of the country, with the method of  Random stratified sampling among 175 managers  and the employees of the specialized vices of this organization are checked using the questionnaire tool.

  Data processing using Pearson correlation and step-by-step regression  It indicates that " legal dimension" "social responsibility with" Financial goals "and" client" has a significant positive correlation and "ethical dimension" Social responsibility, excluding the component growth and learning " Strategic goals have had a significant correlation with other components. In addition, the surveys showed that "public and national dimension" Social responsibility only with processes" had a meaningful relationship and" The economic dimension of "responsibility", social acceptability, meaningful correlation with nothing. It does not have one of the strategic goals. This means that emphasizing and paying attention to the legal and ethical aspects of social responsibility and its compliance by organizations can have a positive effect on the goals of  finance, customers and growth and learning.

Keywords: organizational goals, social responsibility, country welfare organization, social responsibility.

Chapter 1

Research overview

1-1- Introduction:  

During the last two decades, the company Various companies, especially those companies based in developed countries, are increasingly and often pressured by pragmatic non-governmental organizations to assume special obligations towards their society; Obligations that are referred to as corporate social responsibility. Also, in the last decade, with the spread of a scientific view of the concept of CSR [1], the investigation of this issue has become a permanent fixture in the world's leading management schools.

Also, since all over the world, governments are facing many challenges regarding resources to provide quality public services to communities, as a result, they are increasingly moving towards partnership with the private sector and using social responsibility to provide the public services they are obligated to provide. Companies  also consider social responsibility as an opportunity to strengthen their business.

However, the fact that such obligations are demanded from companies and sometimes acknowledged, does not prove their rationality

  or about the methods of undertaking them  He doesn't say anything. while still  Questions about the concept of "corporate social responsibility" Question: Are citizens and non-governmental organizations or the government right to pressure companies to implement altruistic programs with social goals? Can the implementation of such programs by companies be effective in achieving social goals? Can the various economic, legal, humanitarian, and ethical dimensions of social responsibility affect the organizational goals of the social and support sectors of governments? be effective? And finally, whether increasing the implementation of various programs with humanitarian goals by a company can have indirect benefits in the prosperity of the company's own business? Examining the necessity and importance of such research  The research method, variables, society and statistical sample are discussed.

1-2- Statement of the research problem

The issue of corporate social responsibility in modern economy and in management discussions is one of the most prominent issues that has existed in the past 20 years (Misani [2], 2009). So that the concept of corporate social responsibility has become the dominant and dominant paradigm in the field of corporate administration in the last decade. And big and reputable global companies see responsibility towards society and the social environment as part of their corporate strategy. This concept is an issue that is now being pursued strongly by all actors such as governments, companies, civil society, international organizations and scientific centers in developed countries and countries with open economies. Governments look at corporate social responsibility from the perspective of dividing tasks and responsibilities and moving towards sustainable development; Companies see corporate social responsibility as a kind of business strategy that increases their credibility in a highly competitive environment and increases their share in the market; Civil society and non-governmental organizations demand social responsibility from companies because they are aware of financial scandals and disasters resulting from the performance of companies. Considering that the influence of companies in today's world is much more than that of governments, international organizations consider it impossible to solve global challenges without the participation of companies because many politicians are also managers of companies and demand social responsibility from companies; Scientific centers and academics are also interested in the social responsibility of companies, from the perspective of the role of companies in the development of a country and even the development of  Democracy looks at the overlapping of the duties and responsibilities of a company with the government and the resulting overlaps. (Wallis [3], 2003) This is why today in the competitive world, the issue of corporate social responsibility has become a dominant paradigm in the field of corporate governance, and social responsibility has four dimensions. The economic dimension, the legal dimension, the moral dimension, and the public and national dimension.

In Iran, the social responsibility of companies, in its traditional sense, in the form of concepts such as endowment and Qarz al-Hasaneh loans. Of course, as a national Islamic tradition, endowment is mainly limited to the construction of schools or mosques, and businessmen and industrial owners participated in the construction and financing of these places. In line with this concept, many capital owners used to help in times of illness, marriage, and provide housing based on their religious and moral beliefs, mainly as their responsibility and social role in charitable and religious formats. The modern and managerial aspect of corporate social responsibility in Iran has been raised in recent years by the owners of industries and the private sector, non-governmental organizations, intellectuals and academics. And on the other hand, with the intense competitive environment for some industrial owners, many top Iranian companies paid attention to this concept in their management processes. Receiving these certificates, in addition to leading companies to greater productivity, also creates a competitive advantage for companies. Perhaps the need of Iranian industrialists to find a foreign partner is one of the main reasons for the movement of industries towards the modern and modern concept of corporate social responsibility, which can be seen in the form of certificates and organizational excellence. Therefore, companies see their success and continuity in their responsibility towards the social environment. In this case, with a forward-looking approach, social responsibility will not only be considered a costly policy, but a kind of human and social investment. Here, economic efficiency is not the only responsibility of the company