Investigation and pathology of the decision-making system among managers of government organizations in West Azarbaijan province and its relationship with the level of organizational innovation

Dissertation for receiving the master degree «M.A»

Trend: Transformation

Autumn 2013

Abstract

  The present study under the title "Investigation and pathology of the decision-making system among managers of government organizations in West Azarbaijan province and its relationship with the level of organizational innovation" On 140 senior and middle managers of government organizations of West Azarbaijan province who were selected as available samples, descriptive method (survey type) and using the "decision making styles" questionnaire. Bruce and Scott and the "innovativeness of the organization" questionnaire; Residency has been implemented; The results obtained from the test of research hypotheses based on multiple regression, binomial and Friedman tests are as follows:

  The main hypothesis: Among the different decision-making styles (rational, dependent, collaborative, intuitive, avoidant and instantaneous), only a statistically significant relationship has been obtained between the collaborative decision-making style and organizational innovation (p<0.01). Hypothesis 1. Based on the binomial test, it can be claimed with 0.99 confidence that the dominant decision-making style of managers in the government organizations of West Azerbaijan province is not instantaneous (84% disagree).

Hypothesis 2. Based on the binomial test, it can be claimed with 0.99 certainty that the dominant decision-making style of managers in the government organizations of West Azerbaijan province is not avoidant (62% disagree).

Hypothesis 3. Based on the binomial test, it can be claimed with 0.99 certainty that the dominant decision-making style of managers in the government organizations of West Azerbaijan province is rational (99% agree).

Hypothesis 4. Based on the test Binomial, it can be claimed with 0.99 certainty that the dominant decision-making style of managers in West Azerbaijan province government organizations is intuitive (64% agree). Hypothesis 5. Based on the binomial test, it can be claimed with 0.99 certainty that the dominant decision-making style of managers in West Azerbaijan province government organizations is dependence (91% agree). Hypothesis 6. Based on the binomial test, it can be confidently stated 0.99 claimed that the dominant decision-making style of managers in government organizations of West Azarbaijan province is collaborative (83% agree).

Side question: Based on the Friedman test, prioritization of the dominant decision-making styles among managers of government organizations in West Azarbaijan province is rational, dependent, collaborative, intuitive, avoidant, and immediate.

Chapter One

Generalities and research design

Introduction

  Today, with the complexity and specialization of competition, innovation is considered as one of the main advantages for the life of organizations. All organizations need new and innovative ideas to survive. New and innovative ideas are breathed into the body of the organization like a spirit and save it from nothingness and destruction. Innovation not only enables organizations to gain competitive advantage over competitors. obtain, but also provides a useful tool for improving organizational performance. Decision-making knowledge is extremely important as a major source for organizational innovation and productivity. The main goal of decision-making knowledge in the form of diversity in decision-making levels is to create and organize an environment in which people develop their knowledge, exchange with each other, combine the knowledge of others with their own knowledge and finally apply it. Applying and using diverse decision-making styles in making decisions at different levels of the organization as required by time, from the managers' side, will in turn lead to innovation in the organization; This is why decision-making in its scientific form and in different forms in a system is known as the main source and reference in innovation and is considered one of the basic requirements of the innovation process in the organization (Mr. Fishani, 1377). Deciding on the efficient use of human resources, equipment and other organizational resources is essential for every manager, and a manager always aims to achieve the maximum efficiency of his facilities and resources to achieve predetermined organizational goals.In the decision-making process, the manager's education, information and personal experiences do not seem sufficient; Therefore, managers use different methods, different management styles, different decision-making models and many consultants so that they can achieve their desired standards and the desired goals of the organization. Also, decision making in management is always examined from different aspects; This concept may be studied from different points of view, but perhaps the most important and oldest basis of decision-making division is related to the level of influence of the individual or group in decision-making. Therefore, decision-making in any organization is considered one of the most important management activities, and each decision-making system has its own requirements, disadvantages, and advantages (Aghaei Fishani, 2017).

    Therefore, wherever there is an organization, there is such a process and each of the  management styles and decision-making models that make up the decision-making systems of managers in different organizations, regions and countries have merits and demerits, and sometimes they are overshadowed by many complications and harms, causing some organizations to fail to achieve the creativity and organizational innovations necessary to survive in the current competitive world, while losing the limited and vital capitals of the organization and Being harmed in competitive scenes, they do not achieve their ideal organizational goals and ideals (Sadat, 2012).

  Innovation from the Latin word " Innovate " meaning " Making something new » has been extracted. Shuchiti was the first to present innovation as a scientific concept. In fact, he sought to know the factors affecting the economic growth of countries, and in this regard, he realized the vital role and importance of innovation in the growth of countries (Mr. Fishani, 2017).

  Pathology is a science in which diseased tissues in plants or living organisms are studied and investigated. Therefore, the use of this term in the management of society and organization is based on the premise that they have a biological structure and that pathogenic elements can be recognized in them and damaged and vulnerable tissues can be recognized (Alwani, 2014).

  From this point of view, the goal of the pathology of the decision-making system among managers is to understand and recognize the relationships and mutual effects of the existing decision-making model and the tendency towards organizational innovation, as well as their favorable and unfavorable effects in the government organizations of West Azarbaijan province. Currently, there are many organizations in West Azerbaijan province in various economic, cultural, social, political, service, police, security and other fields. Some of these organizations are private, some are semi-private and many are government organizations (currently the number of active organizations in West Azerbaijan province is seventy organizations).

  Today, the ever-increasing changes in human life in various dimensions, political, economic, social, technological, etc. It has caused the necessity of creating new and creative ideas to increase compared to the past, and the topics related to the transformation and change of paradigms, trends, events and images in different dimensions of life are taken more seriously, and organizations are also one of the important platforms of these events and have to keep up with it; Innovation is a process in which a person first allows his imagination to rise to the heavens, then brings it to the ground and engineers it (idea engineering) to become an idea, then transforms ideas into practical, useful and suitable ideas through idea management (Shahrarai et al., 1375).

  Today, organizations need transformation and innovation in order to survive and avoid death and stagnation and adapt to the unstable and changing environment outside. In front of the managers of all organizations, the slogan " Destruction awaits you unless you are innovative » is located The problems of today's organizations cannot be solved with yesterday's solutions, and environmental conditions have become so complex, dynamic and uncertain that organizations can no longer guarantee their long-term survival without innovation.