Investigating the impact of information technology application on the performance of human resources management and the performance of the organization

Number of pages: 178 File Format: Not Specified File Code: 29310
Year: Not Specified University Degree: Not Specified Category: Management
  • Part of the Content
  • Contents & Resources
  • Summary of Investigating the impact of information technology application on the performance of human resources management and the performance of the organization

    Dissertation to receive a master's degree ((M.A

    Government management with a focus on financial management

    Winter 1391

    Abstract:

    The purpose of this research is to investigate the impact of the use of information technology on the performance of human resource management and the performance of the organization. The research questions are: What is the relationship between the use of information technology and the performance of human resource management? What is the relationship between the use of information technology and organizational performance? What is the relationship between the performance of resource management This research is of a descriptive-applicative type. The data of the Kashan city registry office is used to collect the basic factors and indicators, including books, articles, and case studies. In order to verify the validity of the research, a questionnaire was used In order to confirm the reliability of the questionnaire, Cronbach's alpha test was used, the value of which is 0.894, which indicates its high reliability. The research findings confirm the existence of a relationship between the use of information technology, human resource management performance, and organizational performance, but the results show that despite this relationship, information technology is still viewed as a supporting function in the organization. In order to analyze the data, Spearman's correlation test was first used to check the hypotheses. In the end, the overall fit of the research model has been examined using confirmatory factor analysis.

    Keywords: information technology, information systems, human resource management performance, organization performance, Kashan Property and Deed Registration Office

    1  First chapter

    Research overview

     

    1.1   Introduction

    The increase in environmental challenges has inevitably changed the ways of doing work, challenges such as rapid change, the emergence of the Internet, the diversity of the workforce, globalization, the evolution and transformation of work and family roles, the lack of skills, and the emergence of the service sector have not only affected the organizational structure, but also changed the nature and role of business agency. In addition, in the last decade, the speed and extent of environmental challenges have strongly affected the competition and lead organizations to strategically align and align the tools, technologies, and knowledge, skills, and abilities they need in order to maximize their competitive power. Human resource management[1] " and " Information technology [2] ". These two facilitators have had many effects on the work environment, reengineering business agency, redefining the roles of business units and redesigning business processes. According to Peter Drucker, every organization or institution has only one true resource and that is the people of that organization. After many ups and downs that human resource management has had and after two centuries of human resource management, the eighties can be considered the decade of the emergence of electronic human resource management. During this decade, technology has been used to implement human resource management activities. In the 1990s, Internet technology emerged as a hegemonic force that created a revolution in business models and as a result affected human resource management, and since 2000, electronic human resource management systems have been widely used and can manage virtually any activity, and the importance of electronic human resource management is increasing day by day.

    1.2  Statement of the problem

    Slaser et al. (2002) have defined information technology as an umbrella that includes a large amount of hardware, software and services used to collect, store, retrieve and communicate information. The history of using information technology dates back to the 40s and 50s when companies such as General Motors [3] used information technology in the personnel and salary system.Of course, it should be noted that these types of systems were very basic. But the rapid growth for both human resource management and information technology has led to the fact that today the vast majority of companies and organizations, both governmental and non-governmental, use They have turned to the use of information technology in the human resources sector. The term used for electronic human resource management [4] includes a wide area of ??human resource management responsibilities, such as: electronic selection, distance learning, electronic performance management, and electronic service compensation, etc. Some researchers, including Hansen (2005), have defined workforce and technology as the heartbeat and tool set of today's human resources business. Human resource management is undoubtedly the most important unit of any organization for the management and development of the workforce, and information technology is undoubtedly the enabler of human resource management in achieving such goals.

    As for why human resource management needs and uses information technology, three general and main reasons can be stated: the potential capacities of information technology in accelerating and speeding up processes,  In managing the complexity of all topics and issues of human resource management, as well as its capacity to evaluate and inform the learning needs that human resource management needs to perform its procedures. The main issue regarding human resource management and information technology is the lack of alignment between the two, and this lack of alignment is due to the doubt that exists about the effect of information technology on the performance of human resource management. Many researchers and experts agree that information technology has an effect on human resource management, but they have accepted that its effect is not unlimited and it is used instead of being replaced as an expert or an expert system, and researchers also believe that information technology is only a tool to support the organization's human resource management goals and should not be considered as a complete functional tool [5] and only makes the function of human resource management simpler, more efficient, and more effective. (Lee, 2008).

    In general, in order to improve the performance of human resource management and reduce the misalignment and alignment between information technology and human resource management, human resource practitioners should first recognize information technology as a strategic partner instead of just looking at it as a tool, in addition, they should increase their knowledge about information technology and also fully support information technology re-engineering. By studying related texts in this field, it is clearly understood that there are many blind spots and ambiguities in the field of the relationship between the use of information technology and the organization's performance, and especially the organization's human resource management performance, which will be investigated in this research.

    1.3  Necessity of conducting research

    In today's competitive environment, organizations have to improve their productivity, efficiency and effectiveness through the use of information technology in their organizations in order to survive. One of the main departments of the organization that plays a fundamental role in the success of the organization is the human resources management unit of the organization - according to Drucker (2001), organizations have only one true resource and that is the human resources of that organization, and inevitably this department will be required to use information technology in the management of their affairs as a facilitator and enabler in order to increase their efficiency, effectiveness and productivity. human resources and its relationship with information technology, not much research has been done, and considering that it seems that IT has not been used effectively in the relevant organization, the researcher decided to investigate some of these uncertainties.

    Given that information technology is relatively new in today's organizations in Iran, it is hoped that conducting this research and investigating the relationship between the use of information technology and the performance of human resource management will have a significant impact on the perspective of human resource agents and the extent and manner of using this technology in organizations. and it is also expected that the results of this research will be useful for both human resources agents and academic researchers.

    1

  • Contents & References of Investigating the impact of information technology application on the performance of human resources management and the performance of the organization

    Chapter 1 1

    1.1 Introduction. 2

    1.2 statement of the problem. 3

    1.3 The necessity of doing research. 5

    1.4 research objectives. 6

    1.5 Assumptions and research questions. 7

    1.5.1 Question 1. 7

    1.5.2 Question 2. 7

    1.5.3 Question 3. 7

    1.6 Research variables. 8

    1.6.1 Independent research variable: 8

    1.6.2 Research moderator variable: 8

    1.6.3 Research dependent variable: 9

    1.7 Research conceptual framework (research model) 10

    1.8 Research methodology. 10

    1.8.1 Research method. 10

    1.8.2 Method of collecting information and data 11

    1.8.3 Statistical population. 11

    1.9 Limitations of the research: 11

    1.10 Definition of project-specific concepts and vocabulary: 11

    1.10.1 Application of information technology: 11

    1.10.2 Human resource management performance. 12

    1.10.3 Organizational performance. 13

    1.11 Research scope. 13

    1.11.1 Temporal Realm: 13

    1.11.2 Spatial Realm: 14

    1.12 Summary. 14

    Chapter Two. 15

    2.1 Introduction. 16

    2.2 Information technology. 17

    2.2.1 Data and information. 17

    2.2.2 Technology. 19

    2.2.3 Information technology. 19

    2.2.4 Information systems. 21

    2.2.5 The difference between management information systems and information technology. 23

    2.2.6 Evolution of management information systems. 25

    2.2.7 Tasks of information systems. 29

    2.2.8 Challenges of information systems. 30

    2.2.8.1 The challenge of investing in information systems. 30

    2.2.8.2 Strategic business challenge. 31

    2.2.8.3 The challenge of globalization. 31

    2.2.8.4 IT infrastructure challenge. 31

    2.2.8.5 The challenge of ethics and security. 32

    2.2.9 types of information systems. 32

    2.2.9.1 Operational level systems. 33

    2.2.9.2 knowledge level systems. 34

    2.2.9.3 Management level systems. 35

    2.2.9.4 Strategic level systems. 36

    2.2.10 organizational impact of information technology and information systems. 37

    2.2.10.1 Economic effects. 38

    2.2.10.2 organizational and behavioral effects. 41

    2.2.10.3 Increasing the flexibility of organizations 42

    2.2.11 Information technology applications in the organization. 42

    2.2.11.1 Operational applications: 43

    2.2.11.2 Informational applications. 45

    2.3 Human resource management. 48

    2.3.1 Definitions of human resource management. 48

    2.3.2 History of human resource management. 49

    2.3.3 Roles and activities of human resources management. 55

    2.3.3.1 Human resources activities. 59

    2.3.3.2 Performance evaluation of human resources management. 61

    2.3.4 Key challenges of human resource management for managers today. 64

    2.3.5 Electronic human resources. 66

    2.3.5.1 Information technology used by human resources management. 66

    2.3.5.2 Alignment of the evolution of information technology and the development of human resources. 67

    2.3.6 From human resource information systems to electronic human resources. 67

    2.3.7 electronic human resource management model. 69

    2.3.7.1 Basic human resources management policies and strategies. 70

    2.3.7.2 Objectives of electronic human resources management. 71

    2.3.7.3 types of electronic human resources management. 72

    2.3.7.4 outputs of electronic human resources management. 72

    2.3.8 Implementation of electronic human resources activities. 73

    2.3.8.1 Electronic recruitment and recruitment. 75

    2.3.8.2 Electronic selection. 77

    2.3.8.3 Distance learning. 79

    2.3.8.4 Electronic performance management. 82

    2.3.8.5 compensation for electronic services. 85

    2.4 conceptual model of research. 87

    2.4.1 Indicators in evaluating each of the variables 89

    2.4.1.1 Indicators in evaluating the use of information technology. 89

    2.4.1.1.1 Support of the senior management of the organization for the use of information technology in the organization. 90

    2.4.1.1.2 Amount of budget and investment of the organization on the application of information technology. 91

    2.4.1.1.3 Quality of information technology personnel. 91

    2.4.1.1.4 The degree of mechanization of the organization's electronic human resources system. 92

    2.4.1.1.5 The level of integration of the organization's electronic human resources system. 93

    2.4.1.1.6 The flexibility of the organization's electronic human resources system. 94

    2.4.1.1.7 Human resource management personnel access to existing hardware and software. 94

    2.4.1.1.8 Acceptance and support of human resource management personnel from the use of information technology. 95

    2.4.1.2 Evaluation variables of human resource management performance. 96

    2.4.1.3 Organizational performance evaluation variables. 99

    2.4.1.3.1 Stakeholder satisfaction. 100

    2.4.1.3.2 Organizational communication. 101

    2.4.1.3.3 Team cooperation. 101

    2.4.1.3.4 Strategic performance. 102

    2.4.1.3.5 Knowledge management. 103

    2.4.1.3.6 Organizational growth. 103

    2.5 Research done in this field. 104

    2.6 Organization of registration of real estate documents. 106

    2.7 Summary. 108

    Chapter Three: 109

    3.1 Introduction. 110

    3.2 Research questions. 111

    3.3 research assumptions. 111

    3.4 research method. 112

    3.4.1 Statistical population. 113

    3.4.2 sample size. 113

    3.4.3 sampling method. 114

    3.5 Measurement tools. 114

    3.5.1 Data collection method 114

    3.5.2 Questionnaire. 115

    3.5.3 Validity of the questionnaire. 117

    3.5.4 Reliability of the questionnaire. 117

    3.6 Scales used 120

    3.7 Data analysis method 121

    3.7.1 Kolmogorov-Smirnov test. 121

    3.7.2 Spearman correlation coefficient. 122

    3.7.3 Structural equation model. 123

    3.8 Summary. 124

    Chapter Four. 125

    4.1 Introduction. 126

    4.2 Descriptive statistics: 126

    4.3 Inferential statistics. 130

    4.4 Data analysis for research hypotheses. 131

    4.4.1 Normality test (Kolmogorov – Smirnov) for the information technology application variable. 131

    4.4.2 Normality test (Kolmogorov – Smirnov) for the performance variable of human resource management. 132

    4.4.3 Normality test (Kolmogorov – Smirnov) for organizational performance variable. 133

    4.5 Confirmatory factor analysis of measurement models: 135

    4.6 Hypothesis testing: 139

    4.6.1 First hypothesis: There is a positive and significant correlation between the use of information technology and the practice of human resource management. has……….……………………………………&h ellip;……………………………………………. 139

    4.6.2 The second hypothesis: There is a positive and significant correlation between the use of information technology and the organization's performance. it has p;…………………………………………………. 140

    4.6.3 The third hypothesis: There is a positive and significant correlation between the performance of human resources management and the organization's performance. It has ellip;…………………………………………………. 141

    4.7 Structural equation model. 142

    4.8 Summary: 144

    Chapter Five: 145

    5.1 Introduction. 146

    5.2 Conclusion. 147

    5.2.1 The results of the factor analysis test of the research conceptual model. 147

    5.2.2 The results of examining the main hypotheses of the research. 148

    5.3 Recommendations based on results. 150

    5.4 Proposals to the Kashan City Property Registry Office. 152

    5.5 Suggestions for future research. 153

    5.6 Summary. 154

    List of sources. 155

Investigating the impact of information technology application on the performance of human resources management and the performance of the organization